I recently visited Chatleys to purchase a smart yet casual outfit for an upcoming meeting, along with a couple of t-shirts. The service was absolutely splendid. I was warmly welcomed, offered... See more
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Company details
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Big size clothing for Men in large sizes and plus sizes from XL to 8XL, formal and casual clothing. Big size Menswear in Bury.
Contact info
Market Parade 1a, BL9 0QE, Bury, United Kingdom
- chatleys.co.uk
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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The best store
The best store, a large selection, plenty to choose from. You don't feel fat in this store, on the contrary, thanks to the service, the employees of this store are in the right place. I will definitely go back there unless I lose weight.
Very efficient service
Very efficient dispatch of my ordered goods. Good quality items received as ordered.
Decent website
Decent website, efficient turn round of orders.
‘does what it says on the tin’ Simple!
Excellent retailer in shop or online.
The service instore or online is brilliant. Great advice and very helpfull.
As always, great service.
Despite and unfortunate postal delay, the guys at Chatleys kept me informed and the clothes were spot on. Thanks guys
Good service
Great, quick service.
Great experience. Fast delivery and a great gilet. It’s a great fit and a nice product.
Simple and efficient
Simple easy to use web site
Items as expected and as described
Efficient delivery
Reasonable pricing
Very quick service
Very quick service. Had to exchange items no problems & very friendly.
I recently visited Chatleys to purchase…
I recently visited Chatleys to purchase a smart yet casual outfit for an upcoming meeting, along with a couple of t-shirts. The service was absolutely splendid. I was warmly welcomed, offered assistance, and given the freedom to browse at my own pace.
I couldn’t quite make up my mind, but the assistant stepped in with a professional opinion and helped me put together the perfect outfit — something ideal for my meeting, yet versatile enough for everyday wear. It struck the perfect balance: comfortable, smart-looking, and not overly formal. They really know their clothing and how to match styles that complement each other.
The whole experience felt like stepping back in time, when great customer service actually meant something.
Thank you again.
— The Warden
Always a pleasure to buy from chatleys
Always a pleasure to buy from chatleys, one of the few online sellers of clothes for the larger man.
The team at Charley's have always been…
The team at Charley's have always been knowledgable, courteous and professional when serving me, perfect. "Thank you".
Always Excellent Service
Always Excellent Service, Delivery Always on time and Good Quality Clothes.
Highly recommend.
Product as described and came on time
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