I recently visited Chatleys to purchase a smart yet casual outfit for an upcoming meeting, along with a couple of t-shirts. The service was absolutely splendid. I was warmly welcomed, offered... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Item well described on web site, fast service and well packed, arrived in a suit cover which was a plesent suprise and the sign of a good company. The jacket is of good quality , and compares favorab... See more
Simply great products and service. As a regular customer I have never been disappointed. This time I bought a summer hoodie and a smart polo top. You can trust Chatleys.
Very pleased with my on line experience with Charleys , Ordering was straight forward and I was kept up to date with my delivery. The garments purchased were a gift and they were well received. I... See more
Company details
Information provided by various external sources
Big size clothing for Men in large sizes and plus sizes from XL to 8XL, formal and casual clothing. Big size Menswear in Bury.
Contact info
Market Parade 1a, BL9 0QE, Bury, United Kingdom
- chatleys.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant experience
Called up to ensure the jeans would arrive on time and it arrived when it did. First time using website, but I've been a number of times in-store. Always had a very good service.
December 9, 2024
Different sizing on the same tops by the same company
I went into the shop in October and bought a top by D555 by Duke, went on the website bought tops by the same company all 2xl, however the 2 x tops bought off the website are to small for me. How can there be such a difference in sizes on the same tops by the same company 🤷🏼♂️
December 7, 2024
Arrived very quickly
Arrived very quickly. Well packaged. Good communication throughout.
November 28, 2024
Perfect Service
Rang to check the address was correct. Delivered the next day. Items well packaged and exactly as described. What more could be asked for!
November 21, 2024
Greta Personal Service
I received a great personal service from Chatleys after being contacted by one of the representatives of the company after a problem with my order. This was all resolved so easily and with great efficiency and as a result of the personal service I have placed other orders since.
November 14, 2024
Fit was perfect and quality was…
Fit was perfect and quality was excellent Will be buying again from you
November 16, 2024
I needed to return a item that was too…
I needed to return a item that was too big and replace with a smaller one it was easy and the item came 2 days later no hassle
November 12, 2024
Excellent service
I have always had a great experience with these guys whether that be online or face to face. Thanks
November 12, 2024
Parcel arrived in good time and was…
Parcel arrived in good time and was left in a safe place
November 8, 2024
T shirts
Needed white T shirts for my husband to wear in bed while he was ill
At 4.55 on a Friday evening all sorted and in the post by following Monday
Very helpful staff
November 8, 2024
Unprompted review
Great Customer Service
Great Customer Service. I had an issue with some shirts that I received. One phone call later - all was resolved. Many thanks.
November 4, 2024
Unprompted review
The product is excellent quality and…
The product is excellent quality and arrived promptly.
October 27, 2024
Ive been here in person and the staff…
Ive been here in person and the staff are Friendly and will help you with what you're looking for / need. Online the delivery is quick theres some good options for payment Method highly recommend
October 25, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.