ChatOpen.app Reviews 114

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the user experience, highlighting its ease of use, intuitive interface, and beginner-friendly nature. Many found the service reliable, fast, and stable, appreciating the seamless activation process and immediate access to features after payment. The service is also commended for its straightforwardness and lack of unnecessary complications, with some finding it very convenient for tasks like exporting to PDF. However, some people were dissatisfied with the payment and subscription aspects. A few customers reported issues related to accidental subscriptions and subsequent difficulties with cancellations or refunds. There were also mentions of the website causing confusion regarding its affiliation with other services.

What people talk about most

User experience

People report positive experiences with the platform's user experience. Customers consistently praise the... See more

Payment

Consumers find payment to be ambiguous. Many reviewers report a seamless and trustworthy payment process,... See more

Subscription

Reviewers highlight ambiguous aspects of subscription. Many customers found the subscription and activation... See more

Service

Reviewers mention positive feedback about service. Customers appreciate the service's speed, stability, and... See more

Website

Customers consistently note ambiguous experiences with the website. Some reviewers praise its clean,... See more

Based on these reviews

Rated 5 out of 5 stars

From the very first login, the platform worked exactly as expected and felt stable, not like a “beta” product. I did not have to tweak settings or look for instructions, everything was available immed... See more

Company replied

Rated 5 out of 5 stars

Even if you are new to AI tools, the experience is very beginner friendly from the start. The interface is clean and simple, so you can immediately understand where to click and how to begin. The subs... See more

Company replied

Rated 5 out of 5 stars

Upgrading the account was effortless and fast, with no unnecessary verification steps or complicated forms. I completed the payment and the upgraded features were available immediately, which made the... See more

Company replied

Rated 5 out of 5 stars

The payment process felt secure and transparent from start to finish, which matters a lot when you are subscribing online. Everything was clearly explained, and I did not see any misleading buttons or... See more

Company replied


Company details

  1. Software Company

Written by the company

ChatOpen is an independent AI-powered chat platform created by Zilingial Limited, designed to make advanced conversational technology accessible to everyone. Our mission is to provide users with a fast, intuitive, and reliable way to communicate with AI — whether for learning, productivity, or creativity. Unlike other tools, ChatOpen allows users to engage with multiple AI models through a single interface, offering a variety of features such as content generation, idea brainstorming, coding assistance, and language translation. Every interaction is designed to be smooth, private, and secure — ensuring that user data is protected and never shared with third parties. We believe in transparency, clear pricing, and a user-friendly experience. All subscription terms, billing details, and cancellation policies are displayed upfront before payment. Our support team is available to help with any account, access, or billing questions at support@chatopen.app.


Contact info

3.8

Great

TrustScore 4 out of 5

114 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Comparable quality across versions

I compared responses to the same prompts with other versions on purpose to understand the difference. The quality was on the same level with clear logic and structure. In some cases it even felt more convenient due to formatting and presentation.

December 19, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Hi Helen,
thank you for the detailed review. We’re glad you took the time to compare results across different versions. Clear logic, structured answers, and convenient formatting are key parts of how ChatOpen.app is designed, so it’s great to hear that this made the experience feel even more efficient.

— ChatOpen.app Team

Rated 5 out of 5 stars

No pressure or upselling

I like that the service does not try to push anything additional. It simply gives access to the features and that is it.

December 30, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Hi Sam,
thank you for your feedback. We’re glad you appreciated the fact that chatopen.app doesn’t push upsells or unnecessary extras. Our focus is to provide clear access to core features and a straightforward AI chat experience without pressure. Thanks for taking the time to share your thoughts.

— Chatopen.app Team

Rated 5 out of 5 stars

Easy cancellation process

When the subscription became unnecessary, I canceled it in just a few clicks. There were no charges afterward.

December 15, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Hi Daisy,
thank you for your review. We’re happy to hear that you found the cancellation process quick and straightforward. Transparency and full control over subscriptions are core principles of chatopen.app, so it’s great to know everything worked smoothly and without extra charges.

— Chatopen.app Team

Rated 5 out of 5 stars

Great for studying

It is very convenient for studying. I can collect materials, format them and save everything in a PDF to return to later.

December 28, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Hi Zachar,
thank you for sharing your experience. It’s great to hear that chatopen.app is useful for studying and organizing materials. Features like formatting content and exporting to PDF are designed to help users save time and return to their work easily. We appreciate your feedback.

— Chatopen.app Team

Rated 5 out of 5 stars

No difference in results

I did not see any difference between this service and the official version in terms of results. Everything I need works as expected.

December 27, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Hi Faith,
thank you for sharing your experience with chatopen.app. We’re glad to hear that the service delivered consistent results and worked exactly as expected. Our goal is to provide a reliable AI chat tool with stable performance, so users can focus on getting answers without unnecessary friction. We appreciate you taking the time to leave your feedback.

— Chatopen.app Team

Rated 5 out of 5 stars

Simple and intuitive interface

The interface is simple and not overloaded with unnecessary elements. I did not have to look for anything or read instructions, I understood how it works within a minute. For me this is a big plus since I do not like complicated services.

December 22, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Hi Amelie,
thank you for your review. We’re happy to hear that you found chatopen.app simple and intuitive to use. A clean interface and fast onboarding are core parts of our product design, especially for users who prefer a straightforward AI chat experience without complicated workflows. Your feedback confirms we’re moving in the right direction.

— Chatopen.app Team

Rated 5 out of 5 stars

Noticeably faster responses

After activation the responses became faster and more structured. For work this difference is clearly noticeable.

December 10, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Hi Georgia,
thanks for sharing your experience. It’s great to hear that you noticed faster and more structured responses after activation. Performance optimization and response quality are key priorities for chatopen.app, particularly for users who rely on AI tools for work and productivity. We appreciate your feedback.

— Chatopen.app Team

Rated 5 out of 5 stars

Transparent payment and cancellation

I had seen comments about possible concerns so I deliberately checked how payment and subscription management worked. Everything turned out to be transparent, the payment went through a proper provider and the subscription can be canceled easily on your own. I did not notice any hidden conditions or confusing steps.

December 22, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Hi Edward,
thank you for the detailed review. Transparency around payments, subscriptions, and cancellation is very important to us. We’re glad you found the billing process clear, secure, and easy to manage. At chatopen.app, we aim to provide a trustworthy AI service with no hidden conditions and full control over subscriptions.

— Chatopen.app Team

Rated 5 out of 5 stars

Very convenient PDF export

It is very convenient that after generating a large text you can immediately save it as a PDF. I use this a lot for work and do not need to copy anything manually.

December 15, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Hi Jacob,
Thanks for sharing your experience. The ability to export long outputs to PDF without extra steps is something many users rely on for daily work, so it’s great to hear this feature is genuinely useful for you. We appreciate you taking the time to leave a review.
— ChatOpen Team

Rated 5 out of 5 stars

Same quality as the official version

For me it was important that everything worked the same way as in the official version. I did not notice any difference in the quality of responses, everything is fast and to the point.

December 13, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Hi Brian,
Thank you for the review. Ensuring consistent response quality and performance is a core goal for ChatOpen.app, so it’s great to hear that everything feels fast, reliable, and aligned with your expectations. Your feedback is very valuable to us.
— ChatOpen Team

Rated 1 out of 5 stars

SCAMMERS

They pretend to be selling ChatGPT annual accounts, their AI is crap can't even read pdf files.

November 11, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Hello Sahar,
We’re sorry to hear about the confusion. ChatOpen.app is an independent AI platform and is not affiliated with OpenAI or ChatGPT. All product and subscription details are clearly presented before checkout, and we always strive to make them as transparent as possible.
Please contact our support team at support@chatopen.app — we’ll be happy to look into your case directly.
— ChatOpen Team

Rated 5 out of 5 stars

Paid with my card and everything went…

Paid with my card and everything went through instantly. The confirmation email arrived right away. Very simple and clear.

November 7, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Thank you so much for your kind words! We’re thrilled that you’re enjoying ChatOpen and finding it helpful.
Your feedback motivates us to keep improving and adding new features! 🚀
— ChatOpen Team

Rated 5 out of 5 stars

At first

At first, I worried if it was an official site, but it turned out to be reliable. After payment, I received an email confirmation and got access to all Plus features within minutes. Responses became faster and more accurate. I used it for several weeks and can say the service works smoothly without any glitches.

October 28, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Dear Katie, That’s wonderful to hear! We’re glad ChatOpen has made your workflow easier and more productive.
Stay tuned — we’re constantly working on updates to make your AI experience even better.
— ChatOpen Product Team

Rated 5 out of 5 stars

When I decided to cancel my…

When I decided to cancel my subscription, I did it in just a few clicks. No hidden terms or confusion. The support team responded politely and quickly.

November 3, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Dear Tracy,
Thank you so much for your kind words! We’re thrilled that you’re enjoying ChatOpen and finding it helpful.
Your feedback motivates us to keep improving and adding new features! 🚀
— ChatOpen Team

Rated 5 out of 5 stars

Subscribed to ChatOpen without any…

Subscribed to ChatOpen without any issues. Payment went through instantly, and the account updated right after confirmation. The interface is simple and clear, even for beginners. What I liked most is that there was no waiting ChatGPT Plus activated automatically and was ready to use. Very positive impression overall.

October 27, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Dear Mikayla,
We really appreciate your positive feedback! Our team works hard to provide both a great product and responsive support, so it means a lot to hear this.
Thanks for being part of the ChatOpen community! 💬✨
— ChatOpen Support

Rated 1 out of 5 stars

This is a scam

This is a scam. They run ads on Google that appear as ChatGPT and they have a Web site that looks like ChatGPT to an untrained eye. It's a honeypot trap for everyone that tries to subscribe to ChatGPT and looks for ChatGPT pricing plans on Google.

October 18, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Hello,
We’re sorry to hear about the confusion. ChatOpen.app is an independent AI platform and is not affiliated with OpenAI or ChatGPT. All product and subscription details are clearly presented before checkout, and we always strive to make them as transparent as possible.
Please contact our support team at support@chatopen.app — we’ll be happy to look into your case directly.
— ChatOpen Team

Rated 1 out of 5 stars

Pure scam pretending to be chat gpt

October 11, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Hello Simon,
We’re sorry to hear about the confusion. ChatOpen.app is an independent AI platform and is not affiliated with OpenAI or ChatGPT. All product and subscription details are clearly presented before checkout, and we always strive to make them as transparent as possible.
Please contact our support team at support@chatopen.app — we’ll be happy to look into your case directly.
— ChatOpen Team

Rated 1 out of 5 stars

Chatopen is the name of a fraudulent…

Chatopen is the name of a fraudulent website, chatopen.app, that impersonates OpenAI's ChatGPT to scam people. The name is designed to deceive users who are looking for OpenAI's popular ChatGPT service.
How Chatopen deceives users
Impersonates ChatGPT: The site is designed to look like the official ChatGPT website. It preys on users who may not know that OpenAI is the company that created ChatGPT and may click on the first search result they see.
Refuses refunds for subscriptions: Users have reported being charged for a subscription and then being denied a refund, even if they tried to cancel immediately.
No customer support: According to user reviews, there is no real customer support available to contact for refunds or issues.
No official app: The service does not have an official app on any app store, as they would likely be removed for fraudulent behavior.

August 28, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Hello Curt,
We’re sorry to hear that you feel this way. To clarify — ChatOpen.app is an independent AI platform operated by Zilingial Limited, and it is not affiliated with OpenAI or ChatGPT. Our website and product clearly state this information, and all subscription terms, billing details, and contact options are publicly available.
We take such feedback seriously and never aim to mislead users in any way. If you have any unresolved issue, please reach out to our team at support@chatopen.app — we’ll be happy to review your case and provide clarification.
— ChatOpen Team

Rated 1 out of 5 stars

These people are thieves

These people are thieves. Simply. I will be writing the FTC and everyone I can think of. The software is absolyute and utter CRAP. I wanted chat gpt, realized my mistake 5 minutes after buying this trash, and they immediately told me "sorry, but no cancellations". STAY AWAY

August 28, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Hello,
We’re sorry to hear about your experience. ChatOpen is an independent AI chat platform and is not affiliated with OpenAI or ChatGPT.
All purchase and refund terms are clearly displayed before completing the payment, and we always aim to review each case fairly and transparently.
Please contact us at support@chatopen.app with your purchase email so we can assist you directly.
— ChatOpen Team

Rated 1 out of 5 stars

Chatopen.app is a lie - misleading advert and fraudulent product

Knowing I wanted ChatGPT Plus, I googled it and the first site came up stating it was the official home of ChatGPT. Not knowing who makes what, and since there are so many, I didn't have much reason to not believe google. I purchased the plus version, and QUICKLY found that it was NOT ChatGPT. I quickly requested a refund only to find out they call it an accidental purchase and do not do refunds in that manner. Turns out, when your read the refund requirements, there is no way they would ever give a refund. There was no mention of this during purchase either. I've requested a new CC and will dispute with my provider, as well as be reporting this to the FTC as misleading and fraudulent. Simply Google chatgpt, and the first site you see is a sponsored site stating it is the official home of chatgpt ( I have a screenshot for FTC ).

August 20, 2025
Unprompted review
ChatOpen.app logo

Reply from ChatOpen.app

Hello Rogue,
We’re sorry for the confusion. ChatOpen is an independent AI chat platform and not affiliated with OpenAI or ChatGPT. We clearly state this on our website and in the Terms of Use before any payment is made.
We understand how such situations can happen due to sponsored search results, and we’re always open to reviewing each case individually. Please contact support@chatopen.app so we can check your transaction and assist you directly.
— ChatOpen Team

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