Cheap Vps-hosting Reviews 

5
TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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2.5

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Rated 1 out of 5 stars

Client Review: Disappointing Customer Support Experience with Cheap Hosting UK

As someone who has been active in the MuOnline hosting and gaming community for years, I feel compelled to share a recent experience that unfortunately highlights a serious gap in customer service at Cheap Hosting UK.

In mid-May 2025, I reached out to request a refund for recurring charges that were automatically processed through my PayPal account, despite having no active intention to continue the associated services. Over a span of 11+ days, I submitted multiple tickets — polite follow-ups, detailed clarifications, and even an itemized timeline of events — yet received little more than vague reassurances and repeated delays.

Despite clearly stating my request and providing all necessary details, I was charged an additional £ after my initial request, on top of earlier charges totalling over £100+. The fact that a simple refund process had to be chased for nearly two weeks — with virtually no proactive communication from their side — speaks volumes about the lack of operational efficiency in their support and finance departments.

Even after explicitly asking to cancel subscriptions and accounts, I had to push repeatedly just to get a basic update. The support staff member assigned to my case, Cheap Hosting Support , displayed a concerning lack of urgency and accountability, contributing significantly to the frustration.

This experience has led me to lose confidence in Cheap Hosting UK’s reliability when it comes to handling client funds and honouring refund commitments. While their technical services may be functional, the support infrastructure behind them is worryingly inadequate.

I would caution others — especially those managing multiple services or expecting responsive customer care — to think twice. There are more transparent and professional hosting providers out there who actually value your time and trust.

May 26, 2025
Unprompted review
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Rated 1 out of 5 stars

Waste of time and money, abysmal performance, not located in the UK

You get what you pay for but this company is a ripoff the service is poor at best and performance from this 10-year old server hardware ain't great even with the maxi option and storage is limited, please note they are not a UK datacenter and are based in budapest, Hungary. not VMware Experts at all!, don't try to run Docker or Hyper-V they do not allow it! Like other users this may help as a proof of concept server/development, but do not run anything critical or that requires good performance and bandwidth. It just ain't there use more established and reliable providors

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

Best VMware VPS Servers

Best VMware servers for the best price located in Hungary.
only the bad thing is payment method, no BTC supported.

Been with them for 2 years but had to change to other providers due to lack of payment methods

March 17, 2022
Unprompted review
Rated 2 out of 5 stars

Cheap for a reason

Runs a discord bot fine, but have had multiple outages, once a month, for multiple hours, can't connect to server, dashboard says the OS isn't responding, if you even manage to access that and rebooting has no effect.

Also despite the name, not even the server is in the UK, after looking up my servers IP it's in Hungry!

Fine for development, but I don't recommend using it for anything important or business critical

February 10, 2022
Unprompted review
Rated 1 out of 5 stars

Run from Hungary!

I bought a mid-range Windows VPS from them and, whilst it ran okay for a while, the Windows license invalidated for a long while. I went to contact their support and found out they aren't running in UK whatsoever. Their company is run from Hungary! Not to mention their support is really bad. Do not purchase from these people!

March 5, 2017
Unprompted review
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