Cheaper By The Minute Reviews 85

TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

This is my second purchase and all in all; this is a great company. This company clearly states whether items are new or like new hence- My only concern with my most recent purchase of ink cartridges,... See more

Company replied

Rated 5 out of 5 stars

Wow, super fast delivery. The putter is new, wrapped well, has a Super Stroke grip and made of high quality material. I immediately went and putted with it. Awesome. Perfect alignment; great feel at i... See more

Company replied

Rated 5 out of 5 stars

Outstanding customer service - the store manager, in particular, was extremely polite and helpful. I was very impressed with the cleanliness and layout of the store - other area discount stores are di... See more

Company replied

Rated 5 out of 5 stars

Ordered a Kohler sink faucet but first needed a question answered about the product. A Cheaper by the Minute representative answered my question right away, so I ordered. The product came quickly, was... See more

Company replied

Company details

  1. Discount Store
  2. General Store

Written by the company

Cheaper By The Minute is a discount store that provides overstock, seasonal, and return merchandise at prices that really get cheaper by the minute. Get savings of up to 70% off retail prices. Additional discounts come from our loyalty, referral, and special considerations. Some discounts are only offered in our store. Guaranteed Prices & Guaranteed Products. "What more can you ask for from a Discount Store." Our policies and services create a fair environment where our customers can buy with confidence and save money.


Contact info


4.8

Excellent

TrustScore 5 out of 5

85 reviews

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Rated 5 out of 5 stars

Everyone is friendly and the store is…

Everyone is friendly and the store is setup nicely and clean. My house is getting full of great deals.

November 12, 2022
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Reply from Cheaper By The Minute

Yes another "Cheaper" house! Glad we can help. Thanks for the review!

Rated 5 out of 5 stars

Great prices and service!!

Great prices and service!!
After a lengthy search for a specific interlocking tile, I finally found them at cheaperbytheminute.com. Not only was the pricing much lower than anywhere else, I had phenomenal service and accommodations in getting these shipped to me. I highly recommend and will be a return customer myself!!

August 31, 2022
Unprompted review
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Reply from Cheaper By The Minute

Thanks for taking the time to do a review!

Rated 5 out of 5 stars

Employee's are outstanding

The employee's always recognize when a customer enters the store . They are pleasent, friendly and helpful. They dont hover but they do ask if you need anything in particular. Several times they've helped me to the car with my heavy merchandise.

July 29, 2022
Unprompted review
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Reply from Cheaper By The Minute

The pleasure is ours. Thanks for doing a review!

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Rated 5 out of 5 stars

Great deal on a mattress pad I've been…

Great deal on a mattress pad I've been looking for which is suddenly out of stock everywhere. The vendors that do have it are charging up to $150 for it. Found it here for $25. Such a deal.

April 5, 2022
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Reply from Cheaper By The Minute

Glad we were able to help! Thanks for the review!

Rated 1 out of 5 stars

My blender arrived malfunctioning and…

My blender arrived malfunctioning and the pitcher was broken is pieces. I’ve sent multiple emails trying to get a refund and no one is responding.

March 1, 2022
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Reply from Cheaper By The Minute

I believe we resolved your issue. You did mention the crack that happened in shipping. We understand the frustration. Things happen in shipping and we are dedicated to making things right with all of our customers. We offered a $100 refund for the crack that you accepted. I hope that you may consider updating your review based on our resolution. Thanks for being a customer.

Rated 5 out of 5 stars

Customer Satisfaction is a Priority

This was my 1st time buying online from Cheaperbytheminute. There was a problem with my order when I received it. I notified them of the problem, they immediately took measures to correct the problem. I cannot remember the last time a company was so quick to resolve a problem. I think that speaks volumes for the professionalism of this company and the value they place on customer satisfaction. Thank You

October 24, 2021
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Reply from Cheaper By The Minute

Thank you for recognizing our efforts. Customer service is a priority foir us. Thanks for doing a review.

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Rated 3 out of 5 stars

SUPERIOR customer Service

The refund process was outstanding along with a true person answering the phone with an immediate fix to the situation. So please know I recognize "Superior" Customer Service when I'm lucky enough to receive it. I Sincerely Thank you...
I gave you a 3 because there was still an open advertisement for can item that was actually Sold out. It is by no means a reflection of the service, or price, or ease of website. I will return, actually looking forward to it.

Best Regards,
KM Dupret

October 14, 2021
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Reply from Cheaper By The Minute

Yes we were dealing with issues in our inventory system. Thanks for doing a review. We look forward to giving you a reason to change this review in the future.

Rated 5 out of 5 stars

I was pleased with my visit to…

I was pleased with my visit to Cheaperbytheminute. The product was as advertised and the staff was friendly and helpful.

October 11, 2021
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Reply from Cheaper By The Minute

Thanks for doing a review.

Rated 5 out of 5 stars

Fast shipping and product was as…

Fast shipping and product was as described (like new). With shipping rates didn’t really save much for a used product. Overall very happy as I had a tough time finding the this specific item to match the previous lights I already owned.

October 5, 2021
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Reply from Cheaper By The Minute

Thanks for taking the time to do a review

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Rated 5 out of 5 stars

Great prices!

Found exactly what I was looking for at a great price.

September 11, 2021
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Reply from Cheaper By The Minute

Excellent! Thanks for the review!

Rated 4 out of 5 stars

Still rockin and rolling on the 2nd purchase

This is my second purchase and all in all; this is a great company. This company clearly states whether items are new or like new hence- My only concern with my most recent purchase of ink cartridges, the item stated “new” and the item a package of value ink cartridges were opened and packaged loosely in a bubble bag, my only concern was that the ink cartridge may dry out and in this day and age with all of the remote work everyone knows the value of office supplies. Still a good company, keep up the good work.

August 18, 2021
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Reply from Cheaper By The Minute

Please feel free to reach out. Being a discount store, some times we miss things. If we sold something as new, we warranty all of our products. We are here to help.

Rated 5 out of 5 stars

Best discounts in Washington.

Best discounts in Washington.
You will see something new every time you walk in the store.
Owner is friendly (and ready to deal) so don't be afraid to ask.

The new location is especially nice.

August 16, 2021
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Reply from Cheaper By The Minute

Thanks for taking the time to do a review!

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Rated 5 out of 5 stars

I was impressed how customer service…

I was impressed how customer service oriented they are . When I was in the store they didn’t have any string lights, they were getting them the following week, I was disappointed but they came through they received their order and they shipped my lights to me.If that’s not awesome and the best customer service, I don’t know what is. I would highly recommend the store. I can’t wait till I can go back. 👍

July 30, 2021
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Reply from Cheaper By The Minute

So glad to help! Thanks for the review!

Rated 5 out of 5 stars

Can’t recommend them enough

Can’t recommend them enough. I have made multiple purchases from them and they are wonderful to deal with. The tested all the lights I bought to make sure I wouldn’t be inconvenienced if they didn’t work (although they would have made good either way). Friendly, helpful, they’re a great locally owned, community minded family business.

July 29, 2021
Unprompted review
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Reply from Cheaper By The Minute

You Rock! Thanks for the review!

Rated 5 out of 5 stars

What an amazing place to shop and the…

What an amazing place to shop and the owners are amazing as well. You have found the perfect discount store!! They actually discount stuff unlike other stores in the area that charge more than retail so where is the discount? Cheaper by the minute is my new #1 favorite store.

July 6, 2021
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Reply from Cheaper By The Minute

Joe, thank you so much for taking the time to do a review. With support from customers like you will be able to continue to give these great discounts for years to come!

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