Cheapest Liquor Reviews 

I paid Cheapest Liquor $948 for a case of Verve Champagne (order 18010) on 11/6/26 for my mother-in-law’s 80th birthday. After missing their 2-3 day delivery promise, and ignoring several emails, they finally said on 23/6/26 that I’d get a full refund. I’ve never heard from them since, and still no refund. I’d never use them again. Be warned.

Places an order for a variety of spirits, but nothing has arrived and nothing has been communicated after raising 4 tickets. No communication or responses

I placed my order on 19 May and it never arrived.

After sending several emails, I finally received a response on 9 June apologising for the delay and lack of communication, blaming it on limited stock availability. Unfortunately, that was the last time I heard from them.

There is no phone number to call, no real customer service, and my emails have gone unanswered ever since. The online "team member" doesn't appear to exist, making it impossible to get any assistance.

I requested a refund, but that has also been completely ignored.

To make matters worse, their social media accounts have now disappeared. Based on my experience, I would strongly advise others to avoid ordering from this company.

Ordered some items valued at A$1,959.00 on the 4th of June 2026. 9th of July and still have not received anything. Tried their customer support page. No reply. No contact number on their site. Disgraceful service and seems like a scam.

I ordered and paid hundreds of dollars weeks ago and have had no response. I've tried emailing and their support page but no response. No phone number to call and social media has been shut down.

Took my money 6 weeks ago and no sign of the products being delivered. I have submitted 3 support tickets without receiving a single response. Tried the phone number associated to the bank transaction and there was no answer. I've sat on the support "chat" for hours and no one joins. AVOID AVOID AVOID!

Scam, they take your money and don't deliver. No phone number to ring them on. Chat bot is usesless as noone responds to that nor to their emails. I've been waiting 3 weeks for a delivery which said it was supposed to arrive in 3 days and noone has responded to me yet. $200 down the drain

I have ordered from this company a few times. From memory I think the first order was ok, arrived within a few days. But, the last couple of orders have not arrived within the 1-2 days specified for Melbourne metro.
The current order has been sitting in 'Order Received' (the 1st step) since the 24th of June. No response to my online chat or email enquiry. The previous order took around 3 weeks and again, there was no response to enquiries.I don't know what has happened but I think I'm pretty much done with this firm.

Placed an order over 2 weeks ago for an upcoming event should have been dispatched next day. They do not respond to any messages or chats. Really poor customer service. Still waiting for a response. Will not b using these clowns again

Not sure if this business is a scam or not. I paid for a bottle of whiskey, and the order has not shown up. I've tried reaching out through their channels and no one has replied. They also don't have a number which makes it hard to contact them.

I am extremely disappointed with the service. I placed an order for gifts for our clients almost two months ago, and they still haven't been delivered.

I've submitted multiple support tickets requesting an update, but I've received no response whatsoever. The lack of communication is unacceptable and has put me in an embarrassing position with my clients.

If you value reliable delivery and responsive customer service, I would think twice before ordering from this company.

0/5 star review.

AVOID AVOID AVOID

First ordered this product in May with promised ‘express delivery’.
Item never showed up 12 days later so emailed to follow up and then seen the terrible reviews on here and wish I had never ordered with them.

The company responded to my email saying ‘Unfortunately, the supplier has held up the stock, which is why there has been no movement on the order yet. At this stage, we are expecting stock to arrive by the end of this week, however this still has not been fully confirmed.’

I said I would wait again and can they update me and be more transparent in the process. Clearly they sell products on their website without having them in stock and order to demand?

Another week passed and surprise surprise still no item. Similar response when I emailed again. They offered me a refund so on the 6th June I said to refund me. The merchant said funds would appear in my bank within 7-12 business days.

One month and multiple emails later. Surprise surprise no funds received.

Listen to the reviews (like I should have) and DO NOT give this useless company money.

I’d be very surprised if anyone has actually ever had a good interaction with this merchant and ever seen any of their ordered goods.

My review is one star because I had to insert something as it would not accept 0. I purchased 8 cartons on wine in 19/5/26. After 2 weeks I sent an email which was answered by Angela who said the delivery was delayed by 1.5 weeks. Ok.
By 10/6/26 I started sending multiple emails with no response. I went onto the website and conversed with the online assistant (Brew Bear) who couldn’t help so put me through to a support dept and although I waited 1 hour and 10 minutes no one responded. In 30/6 I raised a Ticket through the website to which there has been no activity. I have requested a full refund. I have also call the phone number advised by my bank and it couldn’t be connected. Dodgy or what?
My purchase was significant as we were hosting a party which is now long since past. Please do not use the disreputable company!

Ordered some items on the 17th of June 2026. 4th of July and still have not received anything. Tried their customer support page. No reply. No contact number on their site. Seems like a scam.

I made an order 3 weeks ago. I have raised a ticket, sent 2 emails and tried contact through message (AI). Highly recommend to not buy from this company as it doesn't seem to be a legitimate company.

What a JOKE of a company - ordered a drop that is not in stores, online only which is frustrating. This 'business' advertised the product as being delivered within 2 days... well that was 3 weeks ago now and i have not heard a PEEP after following up more than once. DO NOT USE THIS BUSINESS, they do not operate well at all. Don't risk it.

Order has been processing for several weeks with no contact or updates, they are refusing to respond to my emails, online tickets, Facebook or Instagram messages. There is no listed address or phone number on their website. This company is a scam, avoid!!

Ordered two weeks ago for 3 day delivery. Received order confirmation and they took payment. No contact since. No delivery, no shipment, no response to emails, no response to messages, no phone number. Terrible.

I placed an order in April for a birthday gift that was needed in May. When the expected delivery date passed, I had to contact customer service to find out what had happened to my order.

Initially, I was repeatedly advised that the item would be back in stock "next week," so I chose to keep my order rather than cancel it. Unfortunately, it is now July, and I have received no further updates or proactive communication from the company.

I contacted the company again to request an estimated timeframe for delivery but received no response. I then requested a refund, and once again, I have not received any acknowledgement or reply.

The lack of communication and customer service has been extremely disappointing. I spent a significant amount of money on this gift and, due to the ongoing delays and lack of updates, I was unable to give it to my friend for their birthday as planned.

Based on my experience, I cannot recommend this company. Reliable communication and timely customer support are essential, and unfortunately, neither was provided in this case.

No response, no phone number, no email , nothing at all. Even if you can get your money back through your credit card, it's not worth the hassle and the time you'll waste trying. Very disappointing customer service.