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4.0

Great

TrustScore 4 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Website/DNS Problem

My issue was fixed very quickly. Communication was very quick. Recommended.

January 21, 2026
Unprompted review
Cheap Host UK logo

Reply from Cheap Host UK

Thank you for the review it’s much appreciated

Rated 1 out of 5 stars

why promoting your business as…

why promoting your business as unlimited if clearly it is not 350gb space and even if this wouldnt be issue for me i asked to increase memory limit to 2gb since this is minimum wordpress can run without issues.. meanwhile i geting at least errors 3 times per day.. who the fk is this clown?

September 6, 2025
Unprompted review
Cheap Host UK logo

Reply from Cheap Host UK

Thank you for taking the time to leave your feedback. We've reviewed our records and cannot find any account associated with your details, which leads us to believe this review may have been intended for a different company.
We'd like to clarify our hosting specifications for transparency:

Memory allocation: All our website hosting plans include a minimum of 2GB RAM as standard - this has always been our baseline offering and meets WordPress requirements comfortably.
Storage: We advertise "unlimited" storage within fair usage guidelines. Our infrastructure operates on a node-based system, meaning if your current server approaches capacity, we proactively migrate you to a new node with available resources at no additional cost. This ensures genuine scalability without artificial limits.

The issues you're describing don't align with our service standards or customer experiences. We'd genuinely like to help resolve your concerns, but we need to locate your account first.
Could you please contact us directly at support@cheaphostuk.com with your domain name or account details? If you have indeed been experiencing these issues with our service, we're committed to resolving them immediately. Alternatively, if this review was meant for another provider, we'd appreciate if you could update or remove it to avoid confusion.
We take customer satisfaction seriously and would welcome the opportunity to make this right.

Best regards,
Jack
CheapHostUK Support Team

Rated 5 out of 5 stars

Quick and easy

Raised the issue, they looked into it and sorted the problem without delay. Communication throughout was swift and concise.

February 6, 2025
Unprompted review
Cheap Host UK logo

Reply from Cheap Host UK

Thank you for the review it’s much appreciated

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Rated 5 out of 5 stars

Absolutely great customer service

Absolutely great customer service, I opened a support ticket late Sunday afternoon and marked it as low priority so didn’t expect a reply for 2-3 days.
Monday morning I had a reply to my query which I wasn’t expecting but very much appreciated, not only did they explained the solution to my query but they also carried out the required changes to my account.

January 28, 2024
Unprompted review
Cheap Host UK logo

Reply from Cheap Host UK

Thank you for the review it’s much appreciated

Rated 5 out of 5 stars

Top notch communication

All I can say is this guy Philip is a pro and he is very capable of what he is doing.
He setup my domain and hosting in 1 hour and everything was basically was ready, including WordPress and WooCommerce in half a day!

July 7, 2023
Unprompted review
Cheap Host UK logo

Reply from Cheap Host UK

Thank you for the review it’s much appreciated

Rated 5 out of 5 stars

An excellent company

An excellent company for domains and hosting. Always quick to respond and amazingly helpful. Highly recommended.

September 24, 2022
Unprompted review
Cheap Host UK logo

Reply from Cheap Host UK

Thank you for the review it’s much appreciated

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