Cheapsmokesonline Reviews 

1,069
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting its good condition and value. Many highlight the fast and prompt delivery service, with orders frequently arriving on time and well-packaged. Reviewers also appreciate the outstanding customer service, describing it as reliable, efficient, and responsive to any issues. The affordable pricing and easy ordering process further contribute to a positive overall experience for many consumers. However, some customers also noted issues with delivery times, with orders occasionally taking longer than expected or not arriving within the promised timeframe. A few other people also felt that dispatch could be slow, leading to delays in receiving their items.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the promptness and speed of... See more

Service

Reviewers mention positive feedback about service, consistently describing it as efficient, reliable, and... See more

Product

Reviewers highlight positive aspects of product, often praising its great quality and reasonable prices, with... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the ease of ordering and... See more

Price

Customers consistently report positive experiences with pricing, often describing them as great, reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good quality tobacco comes in a vacuum sealed bag with another bag to put it in once opened. Fast delivery with in 3 days. I will only get my tobacco from here I've tried the rest but honestly th... See more

Rated 5 out of 5 stars

Was sceptical at first and placed an initial order. Arrived as per agreed. Placed a subsequent order at a much higher value, and as stated, ordered products arrived within the 5 working days and I cou... See more

Rated 5 out of 5 stars

Quick, easy and convenient for me to get a tobacco pouch at a cheaper price then anywhere. Delivers to my front door via Australia Post. I hope to receive my order shortly. Very happy with the previou... See more

Rated 5 out of 5 stars

GREAT! Always have the stock on hand, punctual delivery and the big thing is, when I had the only, single issue with a problematic delivery, they sorted it out within 24-36hrs with the feedback and t... See more


Company details

  1. Tobacco Shop

Written by the company

Quality tobacco products at fair price.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,069)

190 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No trust

Transferred money 29th dec still no show tracking number created still no updates

Edit : received my smokes

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE!!

My experience in dealing with Cheapsmokesonline is 100% positive. My order is despatched and received in a timely manner and I appreciate the Emails advising of despatch/delivery.

December 29, 2025
Rated 5 out of 5 stars

Quick, cheap and convenient

Quick, easy and convenient for me to get a tobacco pouch at a cheaper price then anywhere. Delivers to my front door via Australia Post. I hope to receive my order shortly. Very happy with the previous order's, will be happy to deal with them again in the coming year.

December 29, 2025
Rated 5 out of 5 stars

All good

All good. Have used this site for around a year. Always reliable, on time and bona fide. Wd highly recommend especially if you want Asian cigarettes.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

Potential scam

Placed an order (and payment) 8am Monday, one week later the only contact I have had was that the company has produced a consignment sticker. No further updates since then. Potential scam, do not order from this company.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

THE FACT THAT WHEN I PAID THE MONEY I…

THE FACT THAT WHEN I PAID THE MONEY I RECEIVED AN EMAIL WITHIN AN HOUR WITH A TRACKING NUMBER FOR AUSTRALIA POST. SO I BOUGHT ANOTHER ONE. AND THEN THE SAME THING HAPPEND. FIRST TIME USING THIS COMPANY. I WILL KEEP YOU UPDATED

December 18, 2025
Unprompted review

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