Very good quality tobacco comes in a vacuum sealed bag with another bag to put it in once opened. Fast delivery with in 3 days. I will only get my tobacco from here I've tried the rest but honestly th... See more
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Was sceptical at first and placed an initial order. Arrived as per agreed. Placed a subsequent order at a much higher value, and as stated, ordered products arrived within the 5 working days and I cou... See more
Quick, easy and convenient for me to get a tobacco pouch at a cheaper price then anywhere. Delivers to my front door via Australia Post. I hope to receive my order shortly. Very happy with the previou... See more
GREAT! Always have the stock on hand, punctual delivery and the big thing is, when I had the only, single issue with a problematic delivery, they sorted it out within 24-36hrs with the feedback and t... See more
Company details
Written by the company
Quality tobacco products at fair price.
Contact info
66 manning st south brisbane Queensland Australia, 4101, South brisbane , Australia
- Sales@cheapsmokesonline.com.au
- cheapsmokesonline.com.au
4.6
Excellent
1K reviews
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Hasn’t replied to negative reviews
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A little Correction goes a long way!
I would love to give them 5 Stars but there was only 2 points that I believe need addressing that prevented me from doing this.
Point One: Communication. Far too slow in replying to customers, also not addressing all questions. I told them my time frame but tired of waiting for a reply so purchased from another business. I still placed an order with them as their product is excellent. And the lady when she finally replies seems really lovely.
Point Two: I pay for Express Post & it takes 6-8 days to arrive. Each time I have ordered from them they charge $8.95 for Express Post. I told them Express Post costs more than $8.95 it must be standard shipping because it takes 6-8 days to arrive. Express Post takes 2-4 days max. I was told they send all their parcels Express Post. They made no effort to resolve the matter just said it was Australia Post.
It is not my job to contact Australia Post it is theirs.
That attitude shows the customer they don’t really care. I think it’s a shame some businesses are like that because they don’t seem to realise. You can have the best products in the world but if you have no customers you have no business. Most people put money before people.
If you have EXCEPTIONAL CUSTOMER SERVICE you will be the talk of the town! Happy Customers refer others it’s called FREE ADVERTISING & your business will soar!
August 25, 2025
Trouble free ordering
Trouble free ordering, payment and delivery. Really good service.
August 25, 2025
🌟 Needs more Reds 🌟
There are not enough varieties of Virginia to choose from as they don't seem to restock some of the favourites as they are forever "sold out". One 🌟 star taken away for that. I always receive my order on time. Thnx 😊
August 25, 2025
Brilliant
Brilliant..no fuss and postage was quick, the tobacco product is fantastic and will be buying more soon absolutely no complaints im very happy
August 25, 2025
The website is easy to use and the…
The website is easy to use and the response is fairly quick once the funds have been received. Delivery is also prompt.
It is sometimes frustrating that the product I'm after isn't always available.
August 25, 2025
Great service.
Easy to order from the product selection. Very fast postage and delivery. Makes for a great service all round.
August 25, 2025
Long time shopper
Long time shopper, never have any problems, orders are always very speedy.
August 25, 2025
Highly recommended
Verry straight forward to use always easy to deal with would highly recommend to any one
August 25, 2025
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