Paul was very helpful. I needed to figure out how to pay the fare b/c my bank fraud declined it initially AND I booked on behalf of someone else so I wasnt able to view the reservation in my profile.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I booked my flight to Ottawa through cheap tickets and accidentally misspelled my last name. Lea Martin from customer care has been phenomenal in helping me. She put a note for the airline at the chec... See more
Company replied
Lea Martin made my booking over the phone great. Making sure everything was correct and giving me confidence that everything will go well. She also made sure I had the specific seats I wanted. It i... See more
Company replied
My first booking was very simple and easy. I got a great price. The customer service was outstanding! Clear communication and support from Lea. I will be happy to book again through Lea and overall I... See more
Company replied
Company details
Written by the company
Cheapticketsdeal.com is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.com has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.
Contact info
8519 Eagle Point, Suite 102, 55042, Lake Elmo, United States
- 1-888-964-5001
- support@cheapticketsdeal.ca
- cheapticketsdeal.ca
4.8
Excellent
275 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jack Thomson helped me greatly getting…
Jack Thomson helped me greatly getting the information i needed. He was very responsive and made the effort to find exactly what i needed, was very responsive and had the patience to answer all my questions and made sure i was satisfied. Thank you so much.
August 12, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Valerie,
Thank you for the kind words. We’re glad to see that your experience interacting with Jack Thompson from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
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My agent was Amy Smith
My agent was Amy Smith. She was wonderful. She was concise in her explanations of available flights and prompt in getting back to me to confirm the reservation; and she even patiently waited "on hold" when our booking call was interrupted by a call from my surgeon.
August 13, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear John,
Thank you for the kind words. We’re glad to see that your experience interacting with Amy Smith from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Andrew was awesome and so quick to help…
Andrew was awesome and so quick to help me find a new flight! I had no wait time and was helped very quickly!!
August 13, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Kiara,
Thank you for the kind words. We’re glad to see that your experience interacting with Andrew Smith from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
I really appreciate excellent service…
I really appreciate excellent service given by luna . I was finding from so long . but she is the one who called me and explained me each and everything in a very polite way . and gave me such a great deal for my journey to toronto to edmonton . thankyou so much . I recommend everyone to reach out her fpr their journey.
August 12, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Navjot,
Thank you for the kind words. We’re glad to see that your experience interacting with Luna from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Very good service provided by Jack
Very good service provided by Jack. Thanks again
August 12, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Edgar,
Thank you for the kind words. We’re glad to see that your experience interacting with Jack from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
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Reply from Cheapticketsdeal
Dear Basir,
Thank you for the kind words. We’re glad to see that your experience interacting with Jack from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Reply from Cheapticketsdeal
Dear Obed,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
I try to book a flight with cheap…
I try to book a flight with cheap tickets deals, but I was skeptical about this website. So I decided to call them instead. I spoke to Jack Thomson, who was very helpful, he help me find a good deal and very through out with details. Good experience with Jack.
August 11, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Kelly,
Thank you for the kind words. We’re glad to see that your experience interacting with Jack from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Wonderful customer service by Zoe…
Wonderful customer service by Zoe Carter.
August 11, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Romal,
Thank you for the kind words. We’re glad to see that your experience interacting with Zoe Carter from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
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Great service
Great service, easy friendly and fast. Appreciate the quickness of support. Will definitely use Lea’s service again!
August 11, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Layla,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Very good !!
Very good !!! Speak with Jessica and Lia good communication & fast replie
Recommanded to everyone this website
August 10, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Melissa,
Thank you for the kind words. We’re glad to see that your experience interacting with Jessica and Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Lea helped me to complete a last minute…
Lea helped me to complete a last minute flight ticket, and her service was amazing. She helped me to get tickets at a great price.
August 9, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Alex,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Great experience overall
Great experience overall. Lea was very helpful and informative, will definitely use this service again.
August 7, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Shukrie,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
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Tyler Scott is the best
Tyler Scott is the best! Thank you for your help!
August 5, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Julie,
Thank you for the kind words. We’re glad to see that your experience interacting with Tyler Scott from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
I accidentally put in the wrong birth…
I accidentally put in the wrong birth year and David was able to correct it quickly through the chat feature on the website.
August 8, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Sherry,
Thank you for the kind words. We’re glad to see that your experience interacting with David from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Very supportive lea was very helpful…
Very supportive lea was very helpful with changing some details in my reservation.
August 7, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Karanveer,
Thank you for the kind words. We’re glad to see that your experience interacting with Lea from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
It was a great experience for me to…
It was a great experience for me to book the flight through cheapflights. Plus, I had to change my flight and Zoe was quite helpful to make the flight cancellation and rebooking process.
August 7, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Ali,
Thank you for the kind words. We’re glad to see that your experience interacting with Zoe from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
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Helpful Online Chat with Alex
Alex was super helpful with changing some details of my husband's flight booking. He was very courteous as well. I also appreciated that the online chat function on the website actually worked, unlike with many sites!
August 6, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Rachel,
Thank you for the kind words. We’re glad to see that your experience interacting with Alex from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
David Wilson at CheapTicketsDeal - interesting experience
LIKES: 1) their pricing was $100 less than the next competitor 2) they answered the phone without a lengthy hold
DISLIKES: 1) although David Wilson confirmed my seat, had to wait up to 24 hours before a definite confirmation 2) had to provide a copy of my credit card 3) the confirmation did not show the cost of the tickets
I had been communicating with another company to get a last minute flight. This other company called and when I said I had purchased elsewhere. After asking with whom, that agent suggested I call the airline directly as companies that offer lower prices are often scams - saying you are confirmed when in fact they have just taken your money and you have no reservation. I was concerned because of the delay in firming the reservation, so I called Porter Airlines and was in fact on their flight manifest complete with a booking number.
I would use David Wilson again, but hope reservations can be streamlined so once confirmed, you actually do have a confirmed seat. And get rid of the need to provide a copy of your credit card.
July 22, 2025
Unprompted review
Reply from Cheapticketsdeal
Hi Ina,
We sincerely apologize for the inconvenience you experienced, though we’re glad your ticket information was successfully sent from our end.
We understand how concerning it can be when another company questions your booking—especially last-minute. Unfortunately, it's not uncommon for competitors to make such claims to discourage customers.
The short delay in confirmation is due to the specially discounted fares we offer, which require a standard 12–24 hour processing window. Additionally, for your security, we carry out a brief verification process to ensure the correct cardholder is charged and to prevent fraud.
We’re pleased you confirmed your booking directly with Porter Airlines and everything was in order. Your trust is important to us, and we're always here to help. We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
Exactly as described and simple
Honestly it’s one of the few occasions when you get more than you expected. The process was easy and I got great tickets, considerably cheaper than elsewhere at short notice. I had to travel for a family emergency and expected the worst in terms of fares or compromise in service but everything was perfect.
July 16, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Conrad,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.ca
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