I was initially a little dubious about using this website, but I’m so glad we did! David was absolutely amazing and helped us secure a fantastic deal on flights to Tokyo for our family of three. He w... See more
Company replied
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See what reviewers are saying
Great customer service. When I reached out for help, I was pleasantly surprised by how professional and efficient Jack Thompson was. He quickly pulled up several options for me, explained the differen... See more
Company replied
I had an excellent experience booking through this service, and Jack Thompson was the reason why. He went above and beyond to ensure I found the right ticket at the best price. He explained everything... See more
Company replied
Very kind service right from the start.. I had booked with another company for a new year's trip to Athens, needless to say my reservation was cancelled (probably due to the high demand) and price... See more
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Company details
Written by the company
Cheapticketsdeal.co.uk is a travel reservation agency that specializes in providing consumers with the best fares available in the market.Cheapticketsdeal.co.uk has around 300 call center agents at multiple geo locations who are always ready and equipped to help you around the clock, 365 days. We encourage travelers to contact our help desk as our experienced agents are frequently able to assist you in choosing better deals according to your travel needs. Depending on the route of the trip we have access to unpublished/hidden rates which are lower than those commonly found on the Internet. Regardless of the fact where in the world your trip starts from or which destination you seek to travel to, we strive to provide you the solution in the best possible manner.
Contact info
8519 Eagle Point, Suite 102, 55042, Lake Elmo, United States
- 0800-069-8596
- support@cheapticketsdeal.co.uk
- cheapticketsdeal.co.uk
4.8
Excellent
146 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Cheapticketsdeal
Dear Tedros,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
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great customer service
September 3, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Inderjeet,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Adam was really helpful!!!
Adam was really helpful!!!
I had a situation a day before I was flying, which has affected my holidays!
I have contacted to ask a couple of things, and I have just being helped by Adam, initially via chat, then he gave a call to explain me things better.
I have to say, he was really nice, very helpful and patient as I asked tons of questions.
August 15, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Paul,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Great experience…
Adam was great in the whole process from booking to reassurance for the travel process. Great experience !
September 2, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Penelope,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Very bad experience
Very bad experience
It’s risky to buy ticket with them if you have business meeting like me ,
I bought ticket Casablanca Istanbul
Me and my son 8h before depart
They debit my card and take money immediately. Without confirmation message from bank directly debit .
They didn’t sent any email of confirmation
I contact support customers they said ticket airline tick time few minute they send booking number by email only booking number from them not from airline
3h30 before depart when I’m in they way to airport far at 150km from me they send again email but this time cancel booking
When I contact again support they said you didn’t confirm by email exact amount we take from your credit card by email for confirmation.
With knowledge. When I contact support they didn’t ask .
In the last they said sorry we send back your payment in 5 working days .
Hope I will get in 5 days and not take long time. .
I will let you know how many days money back .
September 2, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Adnane,
Thank you for sharing your experience. We're truly sorry to hear that your travel plans were disrupted, and we understand how frustrating that must have been.
We would like to clarify that the confirmation email was not delivered due to an incorrect email address entered during the booking process. Once you contacted our chat support team, the issue was promptly resolved. Subsequently, as part of our standard security procedures—especially for urgent bookings—our verification team sent an email requesting confirmation of the exact charge amount.
Unfortunately, we did not receive a response within the required timeframe. As the verification step was not completed and your travel time was approaching, we were left with no option but to cancel the booking. This measure is in place to protect both our customers and our platform from potential unauthorized transactions.
We sincerely regret the inconvenience this may have caused and appreciate your understanding. Please note that the refund has already been processed and should now be reflected in your account.
If you have any further questions or require assistance, please don’t hesitate to reach out.
Regards,
Support Team
Cheapticketsdeal.co.uk
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Jenny helped me book my tickets on…
Jenny helped me book my tickets on call. Really appreciate how easy she made it for me.
August 17, 2025
Reply from Cheapticketsdeal
Dear Amanda,
Thank you for the kind words. We’re glad to see that your experience interacting with Jenny from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Reply from Cheapticketsdeal
Dear Chris,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Reply from Cheapticketsdeal
Dear Kelly,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Worked with Adam and the they were very…
Worked with Adam and the they were very due diligent with the service when buying airline tickets.
August 30, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Scarlet,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
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Initial call please speak slowly
Calling back was fine. Adam answered all my questions and waited for me to get him the answers as my internet connection was slow.
The only problem I had was with the initial caller, not Adam, that spoke too fast while leaving a message. Could not understand her. If she slowed down and repeated the number twice would have been helpful.
August 30, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Tammi,
Thank you for the kind words. We’re glad to see that your experience interacting with Adam from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Reply from Cheapticketsdeal
Dear Mirella,
Thank you for the kind words. We’re glad to see that your experience interacting with Alex from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
I’m very pleased with Alex’s service
I’m very pleased with Alex’s service. He was professional
August 28, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Juri,
Thank you for the kind words. We’re glad to see that your experience interacting with Alex from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
I had a great experience with my travel…
I had a great experience with my travel agent Andrew. He went above and beyond to make my booking smooth and even offered me a free carry-on bag, which was a wonderful surprise. Excellent service and highly recommended!
August 28, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Jin,
Thank you for the kind words. We’re glad to see that your experience interacting with Andrew from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
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I had an excellent experience booking…
I had an excellent experience booking through this service, and Jack Thompson was the reason why. He went above and beyond to ensure I found the right ticket at the best price. He explained everything thoroughly and made the process feel effortless. It’s rare to find such attentive customer support these days.
August 28, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Crystal,
Thank you for the kind words. We’re glad to see that your experience interacting with Jack Thompson from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Very good
The lady I spoke to was very helpful. She helped me add baggage as a good will gesture and explained everything very well.
August 27, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Laura,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Tyler assisted us really well…
Tyler assisted us really well especially in this time of Air Canada’s strike. He was very cooperative and we had no problems whatsoever. Overall, a smooth experience, happy with their services.
August 11, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Sujal,
Thank you for the kind words. We’re glad to see that your experience interacting with Tyler from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Great experience with the company
Great experience with the company and alma
July 31, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Siddharth,
Thank you for the kind words. We’re glad to see that your experience interacting with our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
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I’m thankful for Jessica’s support
I’m thankful for Jessica’s support. She explained everything with a lot of clarity and kindness.
August 26, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Vishal,
Thank you for the kind words. We’re glad to see that your experience interacting with Jessica from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Luna and Alan really helped me find a…
Luna and Alan really helped me find a last minute ticket with a reasonable price
August 26, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Wade,
Thank you for the kind words. We’re glad to see that your experience interacting with Luna and Alan from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
Great customer service
The experience was quick, easy and smooth. Alan was very helpful and friendly and provided great customer service. A great experience!
August 26, 2025
Unprompted review
Reply from Cheapticketsdeal
Dear Amanda,
Thank you for the kind words. We’re glad to see that your experience interacting with Alan from our support team was exceptional.
Your feedback is valuable to us and we appreciate you taking the time to share your experience with us here.
We look forward to serving you again.
Regards,
Support Team
Cheapticketsdeal.co.uk
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