This website is super buggy support is non existent it worked but didn’t find anything so I am guessing my partner is not on anything. Regardless in order to even cancel the subscription you need to r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
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They onced wanted 5$ for their services - which is already much for one single search. Now they want 17$ and more! The greed is insane. Now they try to censor reviews systematically and manipula... See more
Company replied
I signed up for the service in October 2025. I paid $22. I used a temporary virtual payment card as I only wanted the service for one month. so when they tried to process the next months paymen... See more
Company replied
This app is either extremely poorly designed or deliberately set up to confuse users and extract money from people who are already distressed and seeking help. Charging $20 per search is outrageous an... See more
Company replied
Company details
- #317 of 337 best companies in Software Company
Written by the company
CheaterBuster® is a relationship insight and online identity verification platform designed to help people make more informed decisions in modern dating. Since 2016, our mission has been simple: reduce uncertainty, increase transparency, and provide users with clarity when navigating online relationships. Our technology analyzes publicly available information signals to help identify potential dating profiles, verify identities, and detect inconsistencies that may indicate deception or catfishing. Users can search using basic details such as a name, username, or photo and receive results quickly through a simple, private process. We also provide AI-powered guidance to help users understand relationship concerns, communication patterns, and potential red flags. We understand that trust and privacy are critical. Searches are confidential, and user data is handled securely. Our platform is built for individuals who want peace of mind — whether they are entering a new relationship, verifying someone they met online, or addressing concerns in an existing relationship. CheaterBuster is not about invading privacy or encouraging confrontation — it’s about empowering people with information so they can make decisions confidently. Millions of users have relied on our tools to gain clarity, avoid scams, and protect themselves from online deception. If you ever have questions or need support, our team is committed to providing responsive customer service and continuously improving the experience based on user feedback. Our goal is simple: clarity over confusion, facts over assumptions, and confidence over doubt.
Contact info
United States
- cheaterbuster.com
2.9
Average
285 reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Feels completely fake with no genuine…
Feels completely fake with no genuine data at all.
August 10, 2025
Unprompted review
Reply from Cheaterbuster Ai
While we welcome all honest reviews — good or bad — this post appears suspicious and unrelated to a verified purchase. We’ve sent it to Trustpilot for further review. If you are a real customer and had a problem, we’re more than willing to refund you and assist. Please email us directly at support@cheaterbuster.email.
Reply from Cheaterbuster Ai
We’ve recently seen several reviews that may not come from real users. We’ve flagged this one to Trustpilot as it doesn’t reflect a typical customer journey. That said, if you are a legitimate customer and are unsatisfied for any reason, we will happily issue a refund. Our support team is available 24/7 at support@cheaterbuster.email.
Reply from Cheaterbuster Ai
While we welcome all honest reviews — good or bad — this post appears suspicious and unrelated to a verified purchase. We’ve sent it to Trustpilot for further review. If you are a real customer and had a problem, we’re more than willing to refund you and assist. Please email us directly at support@cheaterbuster.email.
Chaotic design
Chaotic design, confusing to navigate, and overly sales-driven.
July 31, 2025
Unprompted review
Reply from Cheaterbuster Ai
We do occasionally receive negative feedback, and we take all of it seriously. However, this review doesn’t align with what we see from real users and has been flagged to Trustpilot. If you had a genuine issue, we’d love to make it right — including issuing a refund. Just reach out to support@cheaterbuster.email, our team is available 24/7.
Reply from Cheaterbuster Ai
We do occasionally receive negative feedback, and we take all of it seriously. However, this review doesn’t align with what we see from real users and has been flagged to Trustpilot. If you had a genuine issue, we’d love to make it right — including issuing a refund. Just reach out to support@cheaterbuster.email, our team is available 24/7.
Seemed promising
Seemed promising, but search failed completely — felt like a trap.
July 29, 2025
Unprompted review
Reply from Cheaterbuster Ai
We’ve noticed a recent uptick in reviews that don’t reflect verified customer experiences. This one appears to fall into that category, and we’ve asked Trustpilot to investigate. If you're a real customer and feel you didn’t get the value you expected, we’re happy to offer a full refund. Please contact us anytime at support@cheaterbuster.email — we’re here to help 24/7.
Reply from Cheaterbuster Ai
We’ve recently seen several reviews that may not come from real users. We’ve flagged this one to Trustpilot as it doesn’t reflect a typical customer journey. That said, if you are a legitimate customer and are unsatisfied for any reason, we will happily issue a refund. Our support team is available 24/7 at support@cheaterbuster.email.
Reply from Cheaterbuster Ai
While we welcome all honest reviews — good or bad — this post appears suspicious and unrelated to a verified purchase. We’ve sent it to Trustpilot for further review. If you are a real customer and had a problem, we’re more than willing to refund you and assist. Please email us directly at support@cheaterbuster.email.
Paid for premium
Paid for premium, got errors every time — and no support contact available. Very frustrating.
July 28, 2025
Unprompted review
Reply from Cheaterbuster Ai
We’ve noticed a recent uptick in reviews that don’t reflect verified customer experiences. This one appears to fall into that category, and we’ve asked Trustpilot to investigate. If you're a real customer and feel you didn’t get the value you expected, we’re happy to offer a full refund. Please contact us anytime at support@cheaterbuster.email — we’re here to help 24/7.
Disgusting
Not a single useful result. Took my money and gave nothing helpful at all
August 1, 2025
Unprompted review
Reply from Cheaterbuster Ai
We’ve noticed a recent uptick in reviews that don’t reflect verified customer experiences. This one appears to fall into that category, and we’ve asked Trustpilot to investigate. If you're a real customer and feel you didn’t get the value you expected, we’re happy to offer a full refund. Please contact us anytime at support@cheaterbuster.email — we’re here to help 24/7.
Such a fun and educational toy
Such a fun and educational toy – perfect for learning through play!
July 25, 2025
Unprompted review
Reply from Cheaterbuster Ai
We do occasionally receive negative feedback, and we take all of it seriously. However, this review doesn’t align with what we see from real users and has been flagged to Trustpilot. If you had a genuine issue, we’d love to make it right — including issuing a refund. Just reach out to support@cheaterbuster.email, our team is available 24/7.
They just show basic info—nothing…
They just show basic info—nothing private, new, or advanced.
July 24, 2025
Unprompted review
Reply from Cheaterbuster Ai
We’ve noticed a recent uptick in reviews that don’t reflect verified customer experiences. This one appears to fall into that category, and we’ve asked Trustpilot to investigate. If you're a real customer and feel you didn’t get the value you expected, we’re happy to offer a full refund. Please contact us anytime at support@cheaterbuster.email — we’re here to help 24/7.
Reply from Cheaterbuster Ai
We’ve recently seen several reviews that may not come from real users. We’ve flagged this one to Trustpilot as it doesn’t reflect a typical customer journey. That said, if you are a legitimate customer and are unsatisfied for any reason, we will happily issue a refund. Our support team is available 24/7 at support@cheaterbuster.email.
Reply from Cheaterbuster Ai
While we welcome all honest reviews — good or bad — this post appears suspicious and unrelated to a verified purchase. We’ve sent it to Trustpilot for further review. If you are a real customer and had a problem, we’re more than willing to refund you and assist. Please email us directly at support@cheaterbuster.email.
Very disappointing purchase
Very disappointing purchase. Poor quality and experience.
July 22, 2025
Unprompted review
Reply from Cheaterbuster Ai
We’ve noticed a recent uptick in reviews that don’t reflect verified customer experiences. This one appears to fall into that category, and we’ve asked Trustpilot to investigate. If you're a real customer and feel you didn’t get the value you expected, we’re happy to offer a full refund. Please contact us anytime at support@cheaterbuster.email — we’re here to help 24/7.
Doesn't work…
20 dollars per search to find absolutely nothing and it doesn't even work! I searched myself three different times, 60 dollars later it said it couldn't find any matches!!!!!! This is a scam!
July 28, 2025
Unprompted review
Reply from Cheaterbuster Ai
While we welcome all honest reviews — good or bad — this post appears suspicious and unrelated to a verified purchase. We’ve sent it to Trustpilot for further review. If you are a real customer and had a problem, we’re more than willing to refund you and assist. Please email us directly at support@cheaterbuster.email.
No response to my email…
No response to my email request—disappointing lack of support.
July 19, 2025
Unprompted review
Reply from Cheaterbuster Ai
We do occasionally receive negative feedback, and we take all of it seriously. However, this review doesn’t align with what we see from real users and has been flagged to Trustpilot. If you had a genuine issue, we’d love to make it right — including issuing a refund. Just reach out to support@cheaterbuster.email, our team is available 24/7.
Nothing but false advertising
It’s all marketing and no substance. Fake company with fake promises.
July 16, 2025
Unprompted review
Reply from Cheaterbuster Ai
We do occasionally receive negative feedback, and we take all of it seriously. However, this review doesn’t align with what we see from real users and has been flagged to Trustpilot. If you had a genuine issue, we’d love to make it right — including issuing a refund. Just reach out to support@cheaterbuster.email, our team is available 24/7.
After 30 minutes of waiting
After 30 minutes of waiting, I did not get what I was looking for and now I can't cancel my subscription
July 21, 2025
Unprompted review
Reply from Cheaterbuster Ai
We’ve recently seen several reviews that may not come from real users. We’ve flagged this one to Trustpilot as it doesn’t reflect a typical customer journey. That said, if you are a legitimate customer and are unsatisfied for any reason, we will happily issue a refund. Our support team is available 24/7 at support@cheaterbuster.email.
Wrong guy, said it was a match
It showed me the wrong guy and still said “match found.” So unprofessional.
July 14, 2025
Unprompted review
Reply from Cheaterbuster Ai
We’ve noticed a recent uptick in reviews that don’t reflect verified customer experiences. This one appears to fall into that category, and we’ve asked Trustpilot to investigate. If you're a real customer and feel you didn’t get the value you expected, we’re happy to offer a full refund. Please contact us anytime at support@cheaterbuster.email We’re here to help 24/7.
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