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Check Challenge Appeal  Reviews 192

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and a pleasure to deal with, highlighting their professionalism and efficiency. Many people appreciate the excellent service, noting how the company effectively reduced business rates and secured significant refunds, often exceeding expectations. Consumers frequently mention the prompt communication and the smooth, professional process from start to finish, leading to substantial savings and a positive overall experience. However, some customers also noted issues with service delivery and communication, with one reviewer expressing dissatisfaction with the duration of the process and the accuracy of information provided regarding a refund.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting its efficiency, professionalism, and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being professional,... See more

Price

People report positive experiences with price, consistently highlighting significant savings on business... See more

Value for money

Consumers find the value for money to be positive. Many reviewers highlight significant savings, with some... See more

Refund

Reviewers highlight positive aspects of refunds. Many customers report successful business rates savings and... See more

Based on these reviews

Rated 5 out of 5 stars

All the staff were lovely to speak to, extremely helpful, knowledgeable and a pleasure to deal with! We started this process with a company two years ago who passed our case onto another company and w... See more

Rated 5 out of 5 stars

The team at CCA have been superb! They have handled all the time consuming and frustrating details of gaining a fair reduction in our business rates. They have been relentless in drilling down on ever... See more

Rated 5 out of 5 stars

I'm with Thurrock Council. These guys have already reduced my business rates by a significant amount (refund already in the bank!), and they are now beginning a further appeal to reduce my business ra... See more

Rated 5 out of 5 stars

Everyone I have dealt with in this company have been very pleasant and helpful. Special mention to Jurgen and Danny - both really knowledgeable and true to their word. Check Challenge Appeal have sav... See more


Company details

  1. Real Estate Surveyor

Written by the company

Our team of expert surveyors specialise in helping businesses save money on their business rates, taxes and rent costs. We understand the challenges companies face in the current economic climate and are dedicated to providing cost-effective solutions that help our clients grow and succeed. With our extensive knowledge and experience, we can guide businesses through the process of challenging their business rates and negotiating rent reductions to ensure they pay only what is fair and necessary.

Check Challenge Appeal

Written by the company

Reduce Your Business Rates with Check Challenge Appeal
Our team of expert surveyors specialise in helping businesses save money on their business rates, taxes and rent costs. We understand the challenges companies face in the current economic climate and are dedicated to providing cost-effective solutions that help our clients grow and succeed. With our extensive knowledge and experience, we can guide businesses through the process of challenging their business rates and negotiating rent reductions to ensure they pay only what is fair and necessary. Contact us today to discover how we can help your business save money in 2024.

Contact info

Check Challenge Appeal

Experienced surveyors, specialising in rates and rent reductions.

4.9

Excellent

TrustScore 5 out of 5

192 reviews

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Rated 5 out of 5 stars

Great Experience

I had a very positive experience with Check Challenge Appeal Ltd. From start to finish, the team was professional, responsive, and clear in their communication. They explained the process thoroughly and kept me updated throughout, which made everything straightforward and stress-free.

Thanks to their expertise, I was able to achieve a great outcome and significant savings. I really appreciated their efficiency and the way they handled everything promptly.

I would highly recommend their services to anyone needing support with challenge appeals.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent job by Check Challenge

Antex Electronics Limited - Kept us updated all the way through the process. Nothing much for us to do. All handled by them. Very good service, James was really helpful :) . Saved the company quite a bit of money!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Honest and reliable

Honest and reliable, kept me updated all the way and managed to secure me a refund plus savings for the years ahead.
Thank you again and keep up the great work.
Lets Furnish London

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

we got a great resolution

we got a great resolution in the end. they were prompt in response and always happy to help.will use their service in the future if needed

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

5 stars

second time we have used these guys and both times they have come up trumps and saved us money! Do not hesitate, this really can and does save you thousands every year, its the gift that keeps on giving!

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Very positive

To date my experience with this business has been very good. They have found overall savings for our business totalling nearly £7000 after reviewing our business rates account and discovering we had not received all of the discounts and allowances we were historically entitled to - so despite charging us 30% plus VAT for this service we are in receipt of a lump sum refund we would never have realised we were entitled to. They are also in the process of appealing the overall rateable value we pay for our premises after their surveyor attended finding areas where we may well be entitled to a lower rateable figure and although to date we have not received a final response from the Valuation Office we are hoping for positive news shortly - Fingers crossed.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

The team at CCA have been superb

The team at CCA have been superb! They have handled all the time consuming and frustrating details of gaining a fair reduction in our business rates. They have been relentless in drilling down on every detail with the VOA and council to ensure a rebate for our small business. I would definitely recommend them and I will be using them again for our second building when it finally has a valuation!

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service and result from CCA ltd

I've often been sceptical of companies that do this, due to the many emails I receive, but CCA Ltd were amazing. From the initial introduction, survey and support from their team, explaining and chasing the relevant authorities, they have managed to get us savings and refunds of over £30,000 and would recommend anyone with premises to do the same and contact CCA ltd. Thank you to the team at CCA.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Check Challenge Appeal Reduction in Business Rates

We have been down this road before with terrible and costly results but, the promise of a reduction in our business rates was an inviting offer so, we thought we would give Check Challenge Appeal a chance to put their head on the proverbial chopping block. The previous company who offered us this service didn’t perform as they should have done and our previous experience had set the scene for a tough ride for Check Challenge Appeal. However, Check Challenge Appeal have provided a great service, talked us through the process step by step and kept us UpToDate with the progress of the rate reduction case. I very happy to say that they have confirmed the following - “We can confirm that the work carried out has resulted in business rates savings and refunds in excess of £40,000, and we’re really pleased we were able to achieve such a strong outcome for you”.
A superb job and a great result thanks to Check Challenge Appeal. To be completely transparent, this is not a free service but, the difference in what they charged us for the work carried out and the savings we made was well worth Check Challenge Appeal getting involved in our case - a massive thank you to Check Challenge Appeal for a job well done.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Very impressive service from CCA Team

Very impressive service from the team at CCA. The surveyor (Frank) was very informative and gave me confidence to go ahead and appoint them to act for me. Since then, they quickly achieved a business rates saving in my current year and have submitted a case to the VOA. I have found them to be very responsive and quick to act. Would definitely recommend.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

I received excellent support with my… business rates settlement

I received excellent support with my business rates appeal. Everything was explained clearly and handled professionally from start to finish. The communication was always prompt, and the outcome achieved has saved my business money. I’m very pleased with the service and would recommend them to other small businesses facing the same issues.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Check Challenge Appeal secured a…

Check Challenge Appeal secured a considerable reduction in our business rates at the Check Stage.
Next step is the challenge stage where hopefully further reductions can be made.
Excellent service and would recommend

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great Result Eventually

We signed up for a rate reduction appeal in January 2023. Although it has taken nearly 3 years to get a decision, CCA always kept us informed by email regarding delays. Most of these delays were due to the VOA government department dealing with these challenges which is obviously not the fault of CCA, however I do think that the government should look into this department, as the timeframes they give for dealing with these cases is far too long, especially during this whole time you are having to pay the wrong business rates until it is settled which can be very difficult for small businesses.
However we yesterday received a rate reduction which we believe now represents the correct rateable value of the building, and will save us over £4,000 a year. Thank you to the whole team at CCA for eventually getting this result, much appreciated.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service & turnaround

Very quick to respond, so far first stage completed with a refund across last 3 years business rates and potentially more to follow. I did use a different company previously in 2016 for similar work and didn't feel it was great service, Check Challenge Appeal have tuned my reservation on there head and I would happily recommend them to anyone.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Everyone I have dealt with in this company have been very pleasant and helpful. Special mention to Jurgen and Danny - both really knowledgeable and true to their word. Check Challenge Appeal have saved us over £23k in business rates. I would highly recommend them.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

5 Star

We recently worked with this company to review our business rates, proactive in guiding us through what can often feel like a complicated process.
Thanks to their expertise and persistence, we’ve successfully secured a significant reduction in our business rates, which will make a real difference to our running costs. Communication was clear and consistent throughout, and every step was explained in a way that gave us complete confidence in the process.

September 1, 2025
Unprompted review

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