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Review summary

Created with AI, based on recent reviews

Looking at 938 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and the helpful, professional, and friendly staff. Many appreciate the clear communication, with updates provided throughout the process, and the efficiency with which work is carried out, often on the same day. People also commend the honesty and trustworthiness of the business. However, some customers were dissatisfied with the payment process, specifically mentioning unexpected charges beyond an initial small fee. These individuals reported concerns about charges for services that were not clearly explained upfront, leading to frustration regarding billing clarity.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the efficiency and professionalism of the... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently highlight the staff's... See more

Price

People report ambiguous experiences with price. Many customers praise the very good and reasonable prices for... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the friendly,... See more

Payment

Consumers consistently express strong dissatisfaction with the payment process. Many reviewers report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have used Halfords many times before and have been very happy with the quality of work and customer relations. This time my confidence was slightly shaken by the advisory report that I needed new w... See more

Rated 5 out of 5 stars

Kwik Fit are always reliable. They carry out the work expected - and on time! Despite having owned many different makes of car, I have always entrusted my servicing / MOT to Kwik Fit rather than a... See more

Rated 5 out of 5 stars

Tong Road Motors is my garage of choice because they are friendly, informative and honest. Although I needed work done to pass MOT (nobody likes spending) they did the work the same day, which then se... See more

Rated 5 out of 5 stars

was kept informed for day,date and time of MOT , dropped my car off and was told i would receive a call keeping me updated if any work was needed or if my car passed the mot test, was called an hour l... See more


Company details

  1. Vehicle Inspection

Written by the company

Checkmot.com offers a service that allows vehicle owners in the UK to check the MOT and tax status of any UK-registered vehicle. This can be done for both current and historical records. By using the Check Mot search function online, you can quickly find out if a vehicle is up-to-date with its MOT and vehicle tax requirements, which is essential for legal driving in the UK. Trial 24 hours for only 50p: - Manage Insurance Reminders: You can set up reminders for when your vehicle's insurance is due, ensuring you never miss a renewal date. - Tax and MOT Reminders: The platform allows you to keep track of your vehicle's tax and MOT due dates with convenient reminders. - Use the MOT Booking Service: Checkmot.com provides an MOT booking service, making it easy to schedule your vehicle's next MOT test. - Claim Freebies from Monthly Membership: As part of the monthly membership, you can claim various freebies, which could include discounts or offers related to vehicle maintenance and services and FREE annual MOT tests (with partner garages). These features are designed to make the management of your vehicle's administrative tasks as seamless and stress-free as possible, adding significant value to the monthly membership.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Tong Road Motors is my garage of choice…

Tong Road Motors is my garage of choice because they are friendly, informative and honest. Although I needed work done to pass MOT (nobody likes spending) they did the work the same day, which then secured a pass. When I’ve taken the car with small issues/ niggles they have sometimes fixed or reassured without charge. Great guys!

April 3, 2026
Unprompted review
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Rated 5 out of 5 stars

MOT Test was kept informed for day,date and time…

was kept informed for day,date and time of MOT , dropped my car off and was told i would receive a call keeping me updated if any work was needed or if my car passed the mot test, was called an hour later and car was ready for pickup staff were polite and had all the paperwork along with my keys waiting for me, everything went very smoothly. Would definitely recommend and use again.

April 10, 2026
Unprompted review
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Rated 5 out of 5 stars

My neighbour told me about them and he…

My neighbour told me about them and he said they are really really good. Sorted my electrical issue and fixed my unstable head light. Very good value for money and the mechanics where dead friendly. Be going there always

April 1, 2026
Unprompted review
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