It’s a scam. Reported to NatWest Fraud team. Fortunately I have legal cover & as it’s a credit card they are obliged to aid recovery under consumer credit act. Checked a car for £5 in April they have... See more
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I have had exactly the same bad experience of being charged an initial £5.95 and then having an unsolicited “subscription” of £39.90 debited without warning or any permission I was aware of. Ba... See more
Company replied
Scammers charged £5.95 for a car check which I authorised. A week later they quietly charged another £40 for a 'subscription' which I DID NOT AUTHORISE. There is no account set up on the website so... See more
I have just discovered from my bank's fraud protection service that this company have been attempting take a regular payment of £39.90 after I used them for a one-off £5.95 service. At no point did I... See more
Company details
About Checkmycar
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2K reviews
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Deceptive methods of getting your money
Deceptive methods of getting your money. You have 48 hours to cancel the subscription which they claim is "clearly stated in T&C". Well its not "clearly" stated, you would have to really look for it, the whole process is made to look like youre not signing up for a subscription. I sent them an email with a cancellation request on the same day I "signed up", they replied a week later just to make sure im past the 48hr mark.
Do not use this company!!
Edit. Im pretty sure their email system is either fully automated or AI.
November 30, 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. Our service offers a 14-day trial period, allowing users to test the platform before any subscription is activated. All terms regarding the trial and subscription are included in our T&C to ensure transparency.
We understand your frustration and want to help resolve this issue. If you sent a cancellation request and it was not processed correctly, please contact our team directly so we can review your case and assist you:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to providing support and resolving any issues as quickly as possible.
Scam
Same as everyone else, paid for 1 check then they take the full subscription a week later. Buyers beware.
November 25, 2025
Unprompted review
Reply from Checkmycar
Hello,
We are sorry to hear about your experience. Our service provides a 14-day trial period so that users can test the platform before any subscription is activated. The subscription is only charged after this period, as indicated in our terms and conditions.
If you believe a charge was applied in error or need assistance, our team is ready to review your case and help you:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to helping you and resolving any issues promptly.
As everyone else has said
As everyone else has said - £5 quick check , turned out to be £39.90 subscription. I have contacted bank.
Update- they returned an email to unsubscribe me, and refunded the £39.90
December 8, 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. Our service includes a 14-day trial period, allowing users to test the platform before any subscription is activated. Charges are only applied after this period, as clearly outlined in our terms and conditions.
We understand your frustration and take all concerns seriously. If you believe a charge was applied in error, please contact our team directly so we can review your case and assist you:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to resolving this matter as quickly as possible.
I fell for this trap too
I fell for this trap too. Checked a vehicle I was buying and have now seen that they have taken another £39.90 !!
Why wasn't the fact that they turn this into a subscription clear? I would never have signed upo for that
December 6, 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. CheckMyCar provides a 48-hour trial period, clearly indicated before confirming any subscription. This allows users to test our services without commitment, and no charges are applied if the trial is cancelled within this period.
It seems there may have been a misunderstanding regarding the subscription. We would like to review your case personally and assist you promptly to resolve this issue.
Our team is available here:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take all feedback seriously and are committed to resolving issues transparently and quickly.
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. CheckMyCar provides a 48-hour trial period, clearly indicated before confirming any subscription. This allows users to test our services without commitment, and no charges are applied if the trial is cancelled within this period.
We would like to review your case personally and ensure your concerns are addressed promptly.
Please contact our team here:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to resolving any issues transparently and quickly.
Did a one off check for 5.95 and then…
Did a one off check for 5.95 and then my bank stopped a payment of 39.90, absolute joke. Got my bank to block all payments from them. Went back on to see the terms and there is no clear writing about a subscription fee.
December 5, 2025
Unprompted review
Reply from Checkmycar
Hello,
We are sorry to hear about your experience. CheckMyCar provides a 48-hour trial period, clearly indicated before confirming any subscription. This trial allows users to test our services without commitment, and no charges are applied if it is cancelled within this period.
It seems there may have been a misunderstanding regarding the subscription. We would like to review your case personally and ensure everything is clarified.
Please contact our team here:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take feedback seriously and are committed to resolving any issues transparently and quickly.
Absolutely disgusting company
Absolutely disgusting company. Also scammed out of 39.90. Totally disgusting customer service. Flatly refused to refund me. I'm livid. Con artists of the highest degree. Staff member at customer service utter disgrace. Why wouldn't i be upset when I've just been scammed out of this amount. Not transparent. Not clear. No email sent to me to confirm this subscription. Shameful sham company. Have reported to ombudsman. I would like to add that when you go to terminate the so called subscription that it does not recognise your email. However they found it when I called. I expect the standard generic response. Why would anyone want to subscribe to monthly hpi checks! I'm not Arthur Daley. Reported to my bank as well. They'll just keep on scamming people till they are stopped. They must hope people don't notice. Rotten way to make money. I have more respect for a mugger on the street.
December 5, 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. CheckMyCar provides a 48-hour trial period, clearly indicated before confirming any subscription. This allows users to test our services without commitment, and cancellations can be made within this period to avoid further charges.
It seems there may have been a misunderstanding regarding your case, and we would like to review it personally to ensure your concerns are addressed promptly.
Our team is available to assist you here:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take all feedback seriously and are committed to resolving issues transparently and quickly.
Scam avoid
I got scammed like everyone else. Paid for 1 report got charged a few days later for a premium subscription I did not subscribe for. Now I am worried I gave them more of my details when trying to claim my money back. Avoid.
November 27, 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. CheckMyCar provides a 48-hour trial period, clearly indicated before confirming any subscription. This allows users to test our services without commitment, and no charges are applied if the trial is cancelled within this period.
We understand your concerns and would like to review your case personally to clarify any misunderstanding and ensure your details are secure.
Please contact our team here:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take feedback seriously and are committed to resolving any issues transparently and quickly.
I fell for the same
I fell for the same, bought a one off check and 39.90 gone the next month, why can’t people just be clear and honest!
December 3, 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your frustration. Discovering an unexpected charge after a one-time check is upsetting, and we take your concerns very seriously.
For clarification, access to our service always starts with a non-binding trial period, allowing users to test the platform before any subscription begins. All details regarding the trial and subscription are displayed during checkout, though we understand it may not have been clear enough, and we sincerely apologise for the confusion.
Our team can review your account immediately, clarify any charges, and assist with cancelling the subscription or processing a refund if applicable.
Please contact us directly so we can resolve this promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to helping you and ensuring this issue is resolved quickly.
Looks like I've been scammed to
Looks like I've been scammed to! Woke up this morning to check my bank account and there it was £ 39 .00 taken from my account! Very angry! Been trying to contact them but no reply will no have to take it further!
December 2, 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about this and completely understand your frustration. Discovering an unexpected charge is upsetting, and we take your concerns very seriously.
For clarification, access to our service always starts with a non-binding trial period, which allows users to test the platform before any subscription begins. All details regarding the trial and subscription are displayed during checkout, though we understand it may not have been clear enough, and we sincerely apologise for the confusion.
Our team can review your account immediately, clarify any charges, and assist with cancelling the subscription or processing a refund if applicable.
Please contact us directly so we can resolve this as quickly as possible:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to helping you and ensuring this issue is resolved promptly.
I did a 1 time check but charged £39.99
I did a 1 time check, then 2 days later I was charged £39.99 for a subscription that I was not aware off, i called before payment was taken but was.told i cannot stop the payment or request a refund... complete scam
November 30, 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your frustration. Discovering an unexpected charge is upsetting, especially when you only intended to make a one-time check.
For clarification, access to our service always starts with a non-binding trial period, allowing users to test the platform before any subscription begins. All details regarding the trial and subscription are displayed during checkout, though we understand it may not have been clear enough and we sincerely apologise for the confusion.
Our team can review your account immediately, clarify any charges, and assist with cancelling the subscription or processing a refund if applicable.
Please contact us directly so we can resolve this promptly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to helping you and ensuring this issue is resolved quickly.
Like everyone else
Like everyone else, I thought I was buying a one-off report with no clear indication of the monthly fee.
They have tried to take money but the bank stopped it in time and I have had to replace all cards because they deem it a scam operation. Worst service I can think of trying to deal with them. Avoid at all costs.
November 10, 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your concern. Please allow us to clarify: our service offers a trial period so users can test the platform and access a car check before any subscription or additional charges are applied. No payment is taken without explicit confirmation.
We would like to investigate your account personally and assist you to ensure everything is in order. Please contact our team directly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
or 📧 contact@checkmycar.io
Our aim is to provide a transparent, secure, and reliable service so that all users can use it confidently.
Scam company
Scam company – avoid them completely!
I’ve just experienced the same scam as everyone else. They took £39 from my account even though I never signed up for any subscription, and they didn’t even send me any email confirmation to show I had joined anything. Nothing at all.
I called their customer service, and it was honestly one of the worst experiences I’ve ever had. The lady who answered the phone was extremely rude and didn’t try to help in any way.
The whole thing feels fake and dishonest
November 29, 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your frustration. Please allow us to clarify: our service provides a trial period that allows users to test the platform and view a car check before any subscription or further charges are applied. No payments are taken without explicit confirmation, and we take cases like yours very seriously.
We want to investigate your situation personally and resolve it quickly. Please contact our team directly so we can review your account and provide assistance:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
or 📧 contact@checkmycar.io
Our goal is to ensure that all users can access our service safely, transparently, and confidently, and we truly regret that your experience fell short of this standard.
Con of a company
Con of a company, spoke to them on the phone twice, and on the latter of the occasional was told it would be passed to there refund team and I would receive a call in 2 working days, still not had anything and when I call them I get fobbed off.
November 21, 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your frustration. This is certainly not the level of service we aim to provide. Please allow us to clarify that our service includes a trial period, allowing users to test the platform before any subscription or additional charges are applied.
We want to resolve your case quickly and transparently. Please contact our team directly so we can escalate your request to the appropriate department and ensure you receive the refund or support you’re entitled to:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
or 📧 contact@checkmycar.io
Our priority is to provide a reliable, fair, and transparent service for all our users.
they don't make it clear that you get…
they don't make it clear that you get £39 charges every month and make it hard for you to cancel. I managed to get a full refund if both payments you got to really hammer them to get them to refund you too..
November 15, 2025
Unprompted review
Reply from Checkmycar
Hello,
Thank you for sharing your feedback. We understand your concern and sincerely regret any confusion you experienced. Please allow us to clarify: our service offers a trial period so users can test the platform and access a car check before committing to any subscription. No charges should ever be applied without explicit confirmation.
We would like to review your case personally to ensure everything is correct and provide any necessary assistance. Please contact our team directly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
or 📧 contact@checkmycar.io
Our goal is to make the process transparent, secure, and straightforward for all users.
I have exactly the same just this…
I have exactly the same just this morning, trying to take my money £39.90. So thanks for the inconvenience i now have to wait for a new card.. but thank you so much to my bank for allerting me of this scam
November 29, 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your concern. Please allow us to clarify: our service includes a trial period so users can test the platform and perform a car check before any subscription or further charges are applied. No payment is taken without explicit confirmation.
We would like to review your account personally to ensure everything is correct and help resolve any issues. Please contact our team directly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
or 📧 contact@checkmycar.io
Our goal is to make sure all users can use our service safely, transparently, and with confidence.
Scammers
Scammers, do not touch these.
If I could have scored these 0 I would have.
Had a search done on a car £5.95 one day later they are trying to take £39.90 from my bank, if it wasn't for the bank stopping it I would have lost that.
November 27, 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your concern. We want to clarify that our service provides a trial period, allowing users to test the platform and perform a car check before any subscription or further charges are applied. No payments are ever taken without explicit confirmation.
We would like to investigate your case personally and help resolve it quickly. Please contact our team directly so we can review your account and ensure everything is in order:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
or 📧 contact@checkmycar.io
Our priority is to provide a secure, transparent, and reliable service so that all users can use it with confidence.
Absolute fraud of a company
Absolute fraud of a company! Stay clear. Steal money from your account.
November 27, 2025
Unprompted review
Reply from Checkmycar
Thank you for taking the time to share your feedback, and I’m genuinely sorry for the frustration you’ve experienced.
I want to reassure you that we never charge for anything without a clear process. Our service includes a trial period, which allows users to test the platform before deciding whether to continue. The subscription only activates if the trial isn’t cancelled in time — but we understand that this can be overlooked, especially when the offer details aren’t fully noticed.
If a charge occurred unintentionally, our support team can review your case immediately and arrange a refund when eligible. We don’t want any customer feeling misled, and we take concerns like yours very seriously.
Please reach out so we can resolve this quickly for you:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We’re here to help and make things right.
Scammers i wish i read reviws first
Worst experience ever.
I was checking a car and I paid for it apparently after 48 hours they make a subscription for you and use your card you paid for one report without even notifying you that it is a trail period.Very clever way to scam people
November 18, 2025
Unprompted review
Reply from Checkmycar
Thank you for sharing your experience, and I’m truly sorry for the frustration this caused.
To clarify, our service includes a 48-hour trial period that allows users to test all features before deciding whether to continue with the subscription. The monthly plan only activates if the trial isn’t cancelled in time, but I completely understand how this can be missed if the information isn’t clearly seen during checkout.
Your feedback is important, and we are continuously improving the transparency of our offers to avoid this type of misunderstanding. Of course, if you were charged and didn’t intend to continue with the service, our team is always here to review the situation and assist with a refund when eligible.
Please contact us and we’ll take care of everything quickly:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We’re here to help and make sure your issue is fully resolved.
SCAMMERS
SCAMMERS - my partner fell for the same, they claim they claim the T&C's are in plain sight, clearly not with the number of people who fall for this. They said they would not offer a refund for the 3 months they had taken. She cancelled asked them to cancel the subscription, which they confirmed would happen but looking on here some have not and further payments have been taken.
The website is administered by Godaddy according to WHOIS or maybe a redirect, maybe send a complaint to them as their terms and conditions are quite strict. The Financial Ombudsman in Dublin, Trading Standards and Visa & Mastercard who's logos are on the website i wonder if they want to be associated, if they saw all these complaints.
Your standard reply is a waste of time. so i copied and pasted it so you don't have to waste my time
Hello,
Thank you for sharing your feedback. We are very sorry to hear about your experience and understand your frustration regarding the subscription charges.
Our service includes a trial period that allows users to test the platform before any commitment begins. If the trial is not cancelled before it ends, the subscription automatically starts, as explained during the order process. We take your concerns seriously and always aim to review every case carefully.
To help resolve this matter quickly and clarify your account activity, please contact our support team at +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.) or by email at blah blah
Thank you for bringing this to our attention. We are here to provide assistance and a fair resolution.
November 21, 2025
Unprompted review
Reply from Checkmycar
Hello,
We completely understand your frustration and sincerely apologize for the negative experience your partner had. We take such feedback very seriously.
Our service includes a trial period, allowing users to test the platform before any subscription starts. Subscriptions are never activated without confirmation, but we understand that this process may not always be clear, which can understandably lead to concerns.
We want to ensure your partner’s case is thoroughly reviewed and any unexpected charges are resolved. Please contact us directly so we can investigate the situation and provide a fair resolution:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to transparency, resolving your concerns, and ensuring that your account is corrected promptly.
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