Checkpoint Autostores Reviews 

33
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent garage. Helpful and knowledgeable staff who go the extra mile to help. The garage is super efficient and clean with great facilities for those who want to wait in the garage. The booking pro... See more

Rated 5 out of 5 stars

New to me Škoda Karoq after nearly 30 years of Nissans, oil service advisory came up on the Infotainment screen at 14k. Great service as ever by Graham and the team. Been bringing my cars to Checkpoin... See more

Rated 5 out of 5 stars

I would just like to say Many thanks to Graham and his Team at Checkpoint Service centre Prenton Wirral, I have just recently moved to the Wirral and this service centre was recommended to me. The cli... See more

Rated 1 out of 5 stars

Took daughters car for MOT to Checkpoint in Mold. Car failed on leaking shock absorbers, immediate attention needed. Quoted £500 to do the job. Went to usual garage for repair, nothing wrong with shoc... See more

Company details


Contact info

4.0

Great

TrustScore 4 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(33)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Bought steering wheel cover, good quality and price. Needed new headlight bulb for my A3. Proved tricky to fit . No problem for the team . Job done. . Very friendly.

February 12, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Avoid at all costs

Had an issue with my car, it was making a creaking noise coming from a wheel. Took it in, was told it was to do with the flexi. I asked if they where sure, because why would the noise occur in the flexi, only when I'm breaking? Extremely long story short. They replaced the flexi, damaged my exhaust in the process. Charged me to fix the damage they caused. And after all that, the noise was still coming from the wheel.
Avoid at all cost.

April 22, 2023
Unprompted review
Rated 1 out of 5 stars

Phoned to check if they sold distilled…

Phoned to check if they sold distilled water and was told they did. Half hour trip to mold in the car to collect. Got there and they didn't sell distilled water they sold deionised water. The guy I spoke to the phone then told me it's the same thing!! It is not the same thing as I explained to him. Half hour journey home so a good hour wasted I'll never get back. Nice one. Aaarrg!!!

November 5, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Poor service , worse attitude

Incredibly bad attitude , sarcastic and unhelpful , not trustworthy . Went in for service and brakes , walked away after getting a load of attitude from the member of staff .

Building looks good but behaviours extremely dodgy … very evasive on price , tried to quote for more than was required .

Avoid - stick to a trusted name .

September 27, 2023
Unprompted review
Rated 1 out of 5 stars

Disappointed and confused! Beware!

Took daughters car for MOT to Checkpoint in Mold. Car failed on leaking shock absorbers, immediate attention needed. Quoted £500 to do the job. Went to usual garage for repair, nothing wrong with shock absorbers. Passed MOT no issues at another garage. Very disappointed to say the least!

August 30, 2023
Unprompted review
Rated 1 out of 5 stars

Number Plates

Asked for a pressed black classic car number plate for a car over 40 years old and registered as historic but was refused. Don't go to Mold for a number plate as they do not understand the regulations.

May 31, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service from friendly and knowlegeable staff

I have been taking my Porsche into Checkpoint for many years now and have always been well looked after by David and his team. From the manager to the shop staff and the mechanics, they are a delight to deal with. Always pleasant, ultra reliable and friendly. Recent battery problem resolved quickly and efficiently.
Many thanks and good luck in your smart new service centre.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Thank you to the team at checkpoint Queensferry a special mention to Antonio. We asked them to take a look at our sons car which had been cutting out and stalling, they identified the problem and offered to liaise with the warranty company on our behalf. All the repair were completed quickly. Fantastic service.

December 2, 2022
Unprompted review
Rated 5 out of 5 stars

Vauxhall Astra Technical Problems

I have recently been experiencing some technical faults on my Vauxhall Astra. I have been having it serviced by the Checkpoint Auto Store in Queensferry for around ten years, so it is getting on a bit. The recent problems were down to some issues with the Starter Motor and a Flat Battery following the replacement of a Rocker Cover Gasket.

Carl and the mechanics had some issues with two brand new starter motors from their suppliers. But eventually the problem seemed to be sorted. However a week later, both the battery and the starter motor failed again. So the car was dead on the drive and wouldnt start. I emailed the store in Queensferry last night and one of their mechanics was at my house by 9am this morning with a brand new battery, which we thought would fix the problem. But the starter motor was also faulty and the car still wouldn't start. The mechanic and I eventually bump started the car, he then drove it immediately back to the Checkpoint Store. Within two hours they had replaced the starter motor with another new one and a brand new battery, and brought the car back to the house. This is a quality service, and all work fully guaranteed.

I want to say a massive thanks to Carl and all the guys at Queensferry Checkpoint Store for going above and beyond to sort this problem out. Nothing was too much trouble for them and I am very grateful for their swift and efficient, friendly service. The faulty parts were not the fault of Checkpoint.

I can thoroughly recommend these guys and the Company and will continue to use their services.

Thank you so much!!

October 7, 2022
Unprompted review
Rated 1 out of 5 stars

Too slow

Arranged to have two tyres fitted at the Mold site. Was booked in for 09:00 and after getting there 10 mins early I was told it would take about an hour to fit the tyres. This makes them the slowest tyre fitting service I have ever come across. I could see the work bay and my car was the only one been worked on so I am at a total loss as two why it took so long.
I won't be using them again

February 14, 2019
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look