It was easy to fill out the important information.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I attempted to upload a resume 2 different times and it failed both times - I have also attempted to view my background check on a previous employer inquiry and have yet to be able to see it. Not su... See more
Company replied
I had a very smooth experience with checkr.com�. The background check process was quick, transparent, and easy to follow from start to finish. I appreciated the clear communication and regular statu... See more
Company replied
Had a great experience with these guys. This site was very convenient, while being free to use and access all your reports, it gained a loyal customer outta me! 😁
Company replied
Company details
Information provided by various external sources
Checkr’s mission is to build a fairer future by improving understanding of the past. Our platform makes it easy for thousands of customers to hire millions of people every year. Using Checkr’s advanced background check technology, companies of all sizes can better understand the dynamics of the changing workforce, bring transparency and fairness to their hiring, and ultimately build a better future for workers. Find out more about Checkr at www.checkr.com.
Contact info
1 Montgomery Street, 94104, San Francisco, United States
- (844) 824-3257
- hello@checkr.com
- checkr.com
3.8
Great
694 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 68% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Checkr
Love the enthusiasm, Karmen. Thanks for the review.
Tony, Checkr Support
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Great to drive for Lyft app
July 15, 2025
Unprompted review
Reply from Checkr
Glad it supported your Lyft experience, Diefson. Thanks for sharing.
Tony, Checkr Support
Suitable for speeding check and accuracy
Suitable for speeding check and accuracy
June 12, 2026
Unprompted review
Reply from Checkr
Glad it was accurate and efficient, Tamer. Thanks for the review.
Tony, Checkr Support
I love this job
May 23, 2026
Unprompted review
Reply from Checkr
Really glad to hear it, Girma. Thanks for sharing.
Tony, Checkr Support
Reply from Checkr
Really glad to hear it, Louis. Thanks for sharing.
Tony, Checkr Support
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Simple document system
The system is designed in a simple and straightforward manner. It gives you chances to simply edit ✍️ and not complicated .
June 12, 2026
Unprompted review
Reply from Checkr
Glad the process was clear and flexible, Alfred. Thanks for sharing.
Tony, Checkr Support
Reply from Checkr
Really glad to hear it, Cherif. Thanks for sharing.
Tony, Checkr Support
Trustpilot
This company is doing all the right things. Keep up the good work.
June 12, 2026
Unprompted review
Reply from Checkr
Thank you, Dr. Wilson. Really glad to hear it.
Tony, Checkr Support
Reply from Checkr
Glad it was fast and easy to navigate, Jessica. Thanks for the review.
Tony, Checkr Support
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You’re awesome
You’re awesome. I really appreciate your hard work. Thanks
June 9, 2026
Unprompted review
Reply from Checkr
Really appreciate that, Jay. Thanks for the kind words.
Tony, Checkr Support
The application is very easy to…
The application is very easy to understand and follow.
June 11, 2026
Unprompted review
Reply from Checkr
Glad it was easy to follow, Jeanne. Thanks for the review.
Tony, Checkr Support
Fast,ease and the team is more…
Fast,ease and the team is more supportive
June 10, 2026
Unprompted review
Reply from Checkr
Really glad the team was helpful and the process was smooth, Abdul. Thanks for sharing.
Tony, Checkr Support
Reply from Checkr
Glad it was quick and smooth, Samphors. Thanks for the review.
Tony, Checkr Support
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Reply from Checkr
Hi Ashley, glad the experience was mostly positive. I'm going to send you a private message through Trustpilot to follow up and see if there's anything we can make easier.
Tony, Checkr Support
It was good for what it does
June 10, 2026
Unprompted review
Reply from Checkr
Glad it did the job, Yvette. Thanks for sharing.
Tony, Checkr Support
Been stonewalled for months now
Been stonewalled for months now, and my work is being disrupted as a result. I had my report binned without explanation - my passport image I believe was fine. I filed a ticket asking about this, and got an email asking to send a picture of my passport (that I believe had already been uploaded). That ticket was then itself closed before I could respond.
I went to file my third application, and it took about five attempts and I nearly punched a wall in frustration. The ticket page was broken on mobile. I had to type out the description field about five times in total. The image upload option took two tries because I didn’t know I had to fully zoom out before uploading the image, the date of birth selector was tediously slow when I could’ve just typed the date, and changing the ticket category deletes the description field. I also had browser issues.
When I’m on attempt #5 of the third attempt to get verified, despite having a fully valid passport that clearly resembles me, it’s hard to keep calm.
June 10, 2026
Unprompted review
Reply from Checkr
Ben, I'm sorry this has gone on as long as it has. That's not the experience anyone should have when trying to get verified. I want to make sure this gets looked into personally and get you through this. I'm going to send you a private message through Trustpilot right now.
Tony, Checkr Support
Checkr Background agency
Checkr is very easy to track your status, very user friendly !
June 10, 2026
Unprompted review
Reply from Checkr
Glad the tracking was straightforward, Lucas. Thanks for sharing.
Tony, Checkr Support
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Great system!
June 10, 2026
Unprompted review
Reply from Checkr
Really glad to hear it, Marc. Thanks for the review.
Tony, Checkr Support
Reply from Checkr
Thank you, Amanda. Really glad to hear it.
Tony, Checkr Support
Reply from Checkr
Glad to hear it, Pritpal. Thanks for the review.
Tony, Checkr Support
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