Cheekyrascals Reviews 

We purchased a BabyBrezza Pro Bottle Wash last year ahead of our babies arrival. It recently broke under warranty and the team were so helpful and quick to send a replacement within a week. Thank you again!

Sophie and Polly helped me throughout the whole process of getting a replacement for my Brezza warmer. My product was not working properly and both Polly and Sophie were super professional, they understood my genuine concern and issued a replacement for me. This was such a relief as having a newborn baby with a toddler is stressful as it is and cheeky rascals process made things less stressful for me. They always responded to my emails with clear instructions of what to do. They supported me when I sent photos and videos via email and the attachments wouldn't send so they offered me an alternative method to send the attachments to them.
I would definitely buy again from cheeky rascals and am so thankful to Polly and Sophie.

Equipment ordered was of good quality, however, upon realising two of the items ordered was not suitable (wall&skirting gate mounting kit & associated stairpost mounting kit) we tried to return the items. Be careful as all returns are to be paid by the customer, not a great experience as other less recognised retailers offer this.

Sophie at cheeky rascals was absolutely speedy, professional and solved my query in two quick emails! Customer service second to none!
Absolutely excellent product-would recommend!

The comms were great- quick response and clear. Very personable people and made sure I was satisfied as a customer. The parts I needed arrived swiftly so all in all I wish every online retailer were as good as cheekyrascals.

Cheeky Rascals is great for baby and kids essentials. We really liked the range of products they have on their website, all in one place.
We ended up getting the Korbell nappy bin, which we're really pleased with. It's one of those things we've found to be an essential as new parents.
Will definitely be checking Cheeky Rascals again as we need more things for our little one!

Terrible customer service. I ordered the pump parts rack and it was delivered with a part missing. Instead of simply sending a replacement, I was asked to provide photos showing that the part was missing from the box - pointless. Finally a replacement was dispatched but via a 2-5 day delivery service, so I will have gone a week or more since the initial delivery without the item that I paid for. I asked for expedited delivery or a goodwill gesture and was ignored.

I was connected to Polly Bryder following an error with my Washer Pro, she responded very quickly and got the matter resolved for me that same day. I am so pleased with not only the products by the service and couldn’t recommend them enough. Thank you.

We purchased this machine to help us during our surrogacy journey abroad, hoping for reliability during a high-stress period with our newborn. Sadly, the machine failed almost instantly with a permanent E6 error that no amount of troubleshooting will clear.
When we contacted customer service, we were met with a "Senior Review" that felt like a scripted refusal. They informed us that because we are abroad, our warranty is void. They also claimed the E6 error is "not a manufacturing fault," despite it being a widely documented issue with their internal sensors.
It is incredibly upsetting to spend this much on a "luxury" item only for it to become a plastic weight when you need it most. If you need a machine that actually works and a company that stands by its customers, look elsewhere.

The Lascal BuggyBoard Max Plus has genuinely made such a difference. It's so easy to attach to the pushchair, feels really sturdy, and gives my toddler the choice to sit or stand when little legs get tired. The saddle seat is perfect for longer walks, and when she doesn't need it, it just folds away neatly. All my communication with Cheeky Rascal has been positive. They have been great.

The Laacal buggy board has become a staple for us, anyone with more than 1 child needs! It makes life easier, no more moaning their feet hurt as they can simply hop on the board! Don’t hesitate, grab yours today!

We recently got the Buggy Board for our 3 year old, after having our second baby. What a fab design, it means I can take both girls out by myself and my eldest can ride on the buggy board if she gets tired or we need to walk a bit faster. I love that you can clip it up out of the way when it's not in use!

Faultless service, in love with our buggy board, extremely easy to fit and has saved us getting a double buggy! Would recommend to anyone.

We have loved lascals products for a while and the buggy board maxi is perfect. Quick delivery and friendly team. The buggy board maxi has been a game changer for us on the school runs with the 3 kids! My little girl feels more independent and loves how fun it is for her!

I contacted Cheeky Rascals regarding a missing piece on my BuggyBoard and received such amazing support. Sophie Baker responded to my email quickly and was incredibly helpful from start to finish.

She arranged for the missing part to be replaced without any hassle, and the whole process was smooth and stress-free.

I’m extremely happy with the product and even more impressed with the instant support and quick resolution to my query. It’s so reassuring to receive customer service like this.

Thank you again, Sophie!

I contacted Cheeky Rascals about damage that occurred on our buggyboard. Sophie was very quick to respond and resolved my issue, so the customer service was excellent.

Very helpful

Team responded quickly. It was clear they were actual humans and not bots as well. Very friendly and helpful in solving my issue. Great customer service that more companies should follow

This is my 2nd time ordering parts of this company
Quick reply and nothing is a bother im very happy with the customer service especially Sophie she's very good at her job..

The baby brezza superfast steriliser dryer has honestly changed my life since moving to bottle feeding. It works amazingly and has us sorted anytime we're in a rush for a clean bottle.
Absolutely worth the money