Chelleon  Reviews 

I've been a regular Chelleon customer for many years. I'm continually impressed by the depth of their knowledge (especially in regards to Environ), their level of customer service is exceptional, and I wouldn't go anywhere else!

Very poor communication from this company. I would avoid at all costs. I sent back a few items to return as they were unsuitable for me. They were all boxed as they were make up. I opened the boxes to view the product all had packaging covering them so all unused and that packaging in tact. One item the box had a small piece of tape but plastic packaging around the actual product that was still in tact and unused. So they refused to refund this one item that was okay I asked for it to be returned to me etc within the time frame. Yet took them week or more to reply to inform me they disposed of it and if I wanted it I would need to re purchase it? When it already wasn't suitable I wanted the item back as I paid for it and wasn't going to get a refund for it. So now I have no item or replacement and down £45 as they disposed of it without communicating with me. To register the refund for the other items took weeks and constant emailing them to update. Yet online they state if the item is unsuitable and unused within the time frame we can refund it. I thought at the very least I'd get the product back if they wouldn't issue the refund due to the small piece of tape on the box despite it being protected by the plastic packaging on the product itself. Very poor service and communication from this company. I would understand if the product was used as it was a bronzer and in the plastic packaging you could see if it was tampered with. Yet they disposed of it and didn't think to issue it back to me after me paying £45 for it. I don't believe I should be down £45 or even issued a replacement or the item sent back to me. I have tried calling and what's app them but they don't answer. Avoid this company!!!

I cannot believe how quick delivery is! I placed an order and it arrived the next morning - I am so impressed by Chelleon and the products they offer!! They stock Environ for A LOT cheaper than most companies!! Will definitely be buying again.

Thank you I received my order and I am still using it.

Great prompt service as always.

Great range of products and orders always arrive in a timely fashion.

Great prices and very good customer experience.

Been ordering from this company for 3 years now. Very fast shipping and excellent prices.

As always the service and products from Chelleon were excellent. Would highly recommend this company.

Easy website to use and orders arrive quickly

I would recommend chielleon to everyone. The products arrive promptly and if there is any problems with the products they are exchanged with no questions asked.

Excellent prompt delivery and customer service.

Lovely website..lots of images of products available. Easy to navigate around the website too. Feedback given on the status of your order. Arrived promptly. I love Jane Iredale..it suits my sensitive fair skin and the make up matches my skin tone with no break outs. I have been using it for several years now but find it difficult to locate stockists. Thank you I will definitely use Chelleon Ltd again.

Chelleon Ltd Environ Stockists is a wonderfully attentive and helpful company. I have been buying my Environs products for over 15 years now.