Chem2go Reviews 

18
•
TrustScore 3.5 out of 5

3.6

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3.6

Average

TrustScore 3.5 out of 5

18 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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3.6

All reviews

(18)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

This was the most economical way to insulate my 30 x 40 shop building.

This was the most economical way to insulate my 30 x 40 shop. Changing cans every 5 minutes got monotonous, but there's no way around that if you want to DIY. Every can worked flawless as long as you change tips every couple of cans. (There were plenty of tips) The gun also worked flawless as long as you clean it with the cleaner and follow directions. Overall I am extremely pleased with the results!!!

October 8, 2026
Unprompted review
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Reply from Chem2go

Hi Mike,
Thank you so much for your kind words and for taking the time to share your experience with us on Trustpilot! We truly appreciate your support and are delighted to hear that you had a positive experience with us.

Your feedback means a lot to our team and motivates us to keep improving and providing the best possible experience for our customers.

Thank you for being part of our journey! 💛

Rated 2 out of 5 stars

3-4 days delivery time was misleading

3-4 days delivery time was an outright lie. They use OnTrac. Some rinkydink 2/5 star delivery company who told me IMMEDIATELY it would be 7 days and then changed that to 8. That was before they even received the package. I wish I had some my research 🫤
I will give them credit. They gave me a partial refund. And half of my order showed up almost on time. I still think they should offer a paid shipping option that uses a more reputable delivery company.

October 6, 2026
Unprompted review
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Reply from Chem2go

Hello Eric,

We’re truly sorry for the frustration and disappointment this has caused. We understand how upsetting it is to expect delivery within 3–4 days and then receive a much longer estimate from the carrier.

Please note that delivery times may vary depending on the destination state, the distance from our fulfillment center, and the carrier’s local delivery schedule. While we aim to provide a 3–4 day delivery timeframe, unexpected delays can sometimes occur during transit.

We take your feedback seriously and would appreciate the opportunity to review your order and help resolve the situation.

Rated 5 out of 5 stars

This item was easy to find and order…

This item was easy to find and order shipping was fast and on time product fit and worked flawlessly thank you very much and I will be ordering from you again!!

September 28, 2026
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Reply from Chem2go

Hi Timothy,
Thank you so much for your wonderful review! 💛 We truly appreciate your support and are so happy to hear about your positive experience. Your feedback means the world to us!

Rated 5 out of 5 stars

Everythin worked as advertisef was…

Everythin worked as advertisef was finised with my project in anout 45 mimuitrs

September 28, 2026
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Reply from Chem2go

Hello James,

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us. Your support means a lot to our team, and we're delighted to hear that you had a positive experience with Chem2Go.

Rated 5 out of 5 stars

This is a great all in one kit

This is a great all in one kit . No surprises, if you worked with foam before you’ll get the results you want! A little goes a long way. If you’re trying to fill larger cavities seconds and third treatment or coats are necessary but wait about twelve to twenty four hours before doing so, to allow the foam to expand. It can be messy so adjust the trigger and and even coat can be applied without a big mess!
I used this to fill the voids where the window weights lived after having replacement windows put in.

September 22, 2026
Unprompted review
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Reply from Chem2go

Thank you for your lovely review! It’s always a pleasure to hear from happy customers like you. Your feedback encourages us to keep doing our best and providing a great experience for everyone.

Rated 1 out of 5 stars

It is false advertising at the least

It is false advertising at the least. One can does approx 2x3 square area. It doesn't spray evenly and falls off the wall and makes more of a mess than anything. I only used 2 cans and am going to have to go another route. Beware!!!!

September 16, 2026
Unprompted review
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Reply from Chem2go

Hello Todd,

We’re sorry to hear that the product didn’t meet your expectations. We understand how frustrating it is when a product doesn’t perform as anticipated, especially when it results in additional mess and work.

Coverage and application results can vary depending on the surface, application technique, and environmental conditions. However, we take your feedback about uneven spraying, adhesion, and coverage seriously, and we’d appreciate the opportunity to look into your experience.

Please reach out to our customer support team with your order details and, if possible, a few photos of the application. We’d be happy to review the issue and work with you toward an appropriate resolution.

Thank you for bringing this to our attention. At Chem2Go, customer satisfaction matters to us, and we take feedback like yours seriously as we continue working to improve our products and customer experience.

Rated 1 out of 5 stars

Product stinks

September 1, 2026
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Reply from Chem2go

We’re sorry to hear that you were disappointed with the product. We take customer feedback seriously and understand that an unpleasant odor can affect your overall experience.

We’d appreciate the opportunity to learn more about your experience and help find an appropriate solution. Please reach out to our customer support team with your order details so we can assist you.

Thank you for bringing this to our attention. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns.

Rated 5 out of 5 stars

Exceeded expectations

We purchased 72 cans to insulate a 12x25 metal garage. This covered the walls and ceiling in a consistent 3inches of foam. Installation was easy. Coverage was great. Pump sprayer worked great to mist the area. Spray expanded best in under 75 degrees otherwise the metal was too hot and melted the foam. Foam easily shaved for clean look. WD40 on any surface that I did not want foam to stick, including the gun, worked great. Foam once dry just popped off where WD40 was applied. Suit, goggles and mask were absolutely necessary for there is a haze emitted in the air that irritates the throat for days. I would highly recommend this product.

August 13, 2026
Rated 4 out of 5 stars

Quick service

Quick service. Only problem was the extra five percent failed to show up at checkout but they promptly fixed that. Really need to consider a different delivery company Fed Ex is the worst out there. On the truck 4 times before finally delivering it. Thank you on your end

August 13, 2026
Rated 2 out of 5 stars

Some good part and a bunch of poor parts

the starter kit was good. the spraying process was a bit rough as the material sprayed out quite quickly and the can ran out rapidally even after adjusting the spray handle spray adjuster at the end of the spray handle. Each pass did not expand as thick as discribed and I have three cans not spray correctly and had to be disposed of and applied zero foam to my surface

August 5, 2026
Rated 1 out of 5 stars
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Reply from Chem2go

Hello James,

We’re sorry for any confusion regarding your order. According to the tracking information, your package has been marked as delivered. However, we understand that packages are not always received directly by the customer at the time of delivery. Thank you for your patience. We’re here to help resolve this for you.

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