CHÉ Studios Reviews 

171
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the incredible quality of the clothing, noting that items like the underwear and shirts are exceptionally comfortable, soft, and well-designed for daily wear. People also frequently appreciate the fast shipping times, lovely product packaging, and extremely smooth return processes when shopping online. Some reviewers were not happy with the delivery service, reporting significant shipping delays and completely unfulfilled orders that took weeks to arrive. Consumers additionally mentioned that customer support teams were completely unresponsive and failed to provide timely answers or updates regarding delayed packages.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the soft materials and... See more

Quality

Clients share positive opinions on quality, consistently highlighting that items like trunks, boxers, and... See more

Delivery service

Users describe ambiguous interactions with delivery service, as many consumers praise the prompt shipping... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some consumers praising the remarkable and... See more

Order

Consumers find order to be mixed, as some reviewers experience great satisfaction praising smooth processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You must always take into consideration the service or aftercare of a company when you buy a product. Despite an issue with the delivery carrier Alison from Che handled the matter exceptionally well a... See more

Company replied

Rated 5 out of 5 stars

Great quality as always, these trousers were overpriced but they fit and look great to be fair so worth the investment. Oh and have Che baller swim shorts in every colour they are quality 👌🏻🔥

Rated 5 out of 5 stars

Really nice clothing. Its a great brand. My previous experience with ordering directly from CHE was poor (ran out of stock) but this time it was on time, well priced and great quality.

Company replied

Rated 5 out of 5 stars

I bought some underwear for my husband from Selfridges and he has had said that they are the most comfortable that he's ever worn! Really soft and very well made. Will definitely be a repeat customer... See more

Company replied



Company details

  1. Men's Clothing Store
  2. also in
  3. Beach Clothing Store
  4. Clothing Store
  5. Clothing Wholesaler
  6. Printed Clothing Store
  7. Underwear Store

Written by the company

Founded in 2019 in London, CHÉ Studios is an international menswear brand specialising in sustainable resortwear, swimwear and underwear. Drawing inspiration from icons of fashion and culture's history, CHÉ pieces combine timeless charm with modern innovation, using carefully selected fabrics. We're committed to making conscious choices, such as using Lenzing™ Tencel™ and Ecovero™ across our shirting, underwear and loungewear, and recycled plastics for all of our swimshorts.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

171 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(171)

138 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Icon Co-ord

Whenever my partner wears the Icon Co-ord - he gets stopped on the street and complimented.
Fantastic fit and quality - super sexy.
Quick and reliable delivery.

September 12, 2026
Unprompted review
Rated 5 out of 5 stars

Very nice pants

Very nice pants, lovely fit and the materials are super comfy, would definitely recommend to my friends. Will definitely use this company again

October 3, 2026
Unprompted review
Rated 5 out of 5 stars

A pleasure to purchase from

Excellent quality clothing and really lovely designs. Really rate the brand and the collections they bring out and have always had a great shopping experience on site.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Comfortable luxury

Genuinely some of the best clothing I've worn, their underwear stay on firmly yet don't roll up, they wash easily and dry fast. All of these good points while the products look incredible.

October 13, 2026
Unprompted review
Rated 1 out of 5 stars

The staff at this brand are absolutely…

The staff at this brand are absolutely useless. I placed an order for four items three weeks ago; they still haven't shipped it, even though I’ve been exchanging emails for two weeks. Today, they even had the audacity to tell me they wouldn't be sending two of the items because they were out of stock—despite the fact that they are currently available on the website in every size! On top of that, I paid shipping for four items, and the fee was higher than it would have been for just two! I have never encountered such unprofessional behavior anywhere!!! Guys, don't order from this brand! They'll keep you waiting for weeks and come up with all sorts of excuses!

October 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality as always

Great quality as always, these trousers were overpriced but they fit and look great to be fair so worth the investment. Oh and have Che baller swim shorts in every colour they are quality 👌🏻🔥

October 1, 2026
Rated 1 out of 5 stars

Very poor delivery times that were well…

Very poor delivery times that were well overdue the planned delivery date after paying for next day delivery.
Lost parcel in the process and no offer of compensation for delays, such as a gift voucher or discount code.
However, Quality of clothing very good

July 20, 2026

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