I would appreciate you with 5 stars. I can't give more stars. Because that's impossible. But I would recommended to all customers to CHI Institute. I set up a multiple purchase with the help of the cu... See more
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I would give you 10 stars plus if I could. The customer service people worked with me as I set up a multiple purchase. The repair people tried extensively to fix my I-9 with an intermittent problem.... See more
Company replied
The new Palm is nothing short of fantastic. It's lighter, easier to hold and position and the adjustability of the settings makes it the easiest Infratonic device ever. My husband and I have a hard... See more
Company replied
Love their products. Innovation and commited customer service. As a practitioner I've used the infratonic line for decades. Invaluable tools. Every home should have one. I sincerely mean that.... See more
Company replied
Company details
Written by the company
Our Tribe aspires to enhance their human experience. In order to succeed, our Tribe requires the inspiration to wholeheartedly embrace their struggles and challenge their inner ego. With sincere intention, you can grow physically, emotionally. Once you’ve enhanced your human experience, be the positive change in our world that our Tribe strives to be!
Contact info
Reno, United States
- 8006827061
- support@chi.us
- chi.us
service on my two infratonic 9 machines…repairs
service on my two infratonic 9 machines was quick and efficient,
and quite reasonably priced. Thank you!
May 11, 2020
Unprompted review
Reply from CHI Institute
Joseph,
Thank you for the review! We are glad those Infratonics got back into your hands quickly and safely!
- The CHI Team
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Great company
May 11, 2020
Unprompted review
Reply from CHI Institute
Mary,
Thank you for the review! We appreciate it!
- The CHI Team
Caring
Caring, informative staff willing to share their knowledge. Very prompt, thorough service very fairly priced for a product that is so helpful for healing. Thank you!
May 11, 2020
Unprompted review
Reply from CHI Institute
Deborah,
Thank you for the review! We strive to ensure all questions are answered to our best ability. We are here for you!
- The CHI Team
A Great Effective Product.
May 8, 2020
Unprompted review
Reply from CHI Institute
Hans,
Thank you for the review! We hope you are loving your Infratonic!
-The CHI Team
They have excellent customer service…
They have excellent customer service and great devices. We own two Infratonics plus Sludge busters. We love every product so far!
May 1, 2020
Unprompted review
Reply from CHI Institute
Mr. and Mrs. Zaimes,
Thank you for you review! We appreciate your continued support throughout the years! We are happy you love the products, we agree!!
- The CHI Team
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At an age of 80
At an age of 80, my body has developed many forms of dis-ease of which my 2 I9's smooth away almost immediately when applied to my body. I know with the application of the I9 my discomfort will be lessened or gone immediately.
April 23, 2020
Unprompted review
Reply from CHI Institute
Hi Vicki,
Thank you for the review! That is wonderful to hear those aches and pains dissolve when using your I-9!
- The CHI Team
Love my new products
April 22, 2020
Unprompted review
Reply from CHI Institute
Hi Arlene,
Thank you for the review! We are so happy to hear you love your new Guards!!
- The CHI Team
outstanding customer service for many
outstanding customer service for many, many years. Thank you all.
Mary
April 22, 2020
Unprompted review
Reply from CHI Institute
Hi Mary,
Thank you for the review! We appreciate your continued support! We hope you are enjoying those new Guards!
-The CHI Team
Love the products since 2000
I been using Chi Institute products since 2000. As a health care provider I really recommend them. They are tried and true in the Universe, and I just love them!!! Blessings Dr. Salo Stanley, D.C.
April 21, 2020
Unprompted review
Reply from CHI Institute
Hi Dr. Salo,
Thank you for the review! We appreciate your continued support through the years! We love that you love our products!!
- The CHI Team
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Thank you
Very impressed with the prompt reply and customer service I received.
I’m very grateful to the personal and personable customer service.
April 20, 2020
Unprompted review
Reply from CHI Institute
Julia,
Thank you so much for the review! We appreciate it you continued support throughout the years and your amazing testimonial!
- The CHI Team
I found the Chi people courteous and…
I found the Chi people courteous and helpful. I was surprised to receive my old Chi machine had not been fitted with a coil which was unbroken. But my money for repairs was refunded without any problems. I wonder if these coils are still used in any other products on the market and therefore are available?
Thank you for your efforts.
Marie Sell
April 14, 2020
Unprompted review
Reply from CHI Institute
Marie,
Thank you for the review. With the older machines, we do have a 50/50 chance of repairing them as they have no been in production for nearly 13 years. Our machines were built and constructed for our company and this is why if the older machines have issues as needing a new diaphragm or coil, we normally cannot repair these issues as we don't have any new parts. Thank you for understanding.
-The CHI Team
I sent an email regarding return…
I sent an email regarding return information and the customer service I received was great.
April 13, 2020
Unprompted review
Reply from CHI Institute
Denise,
Thank you for the review! We strive to ensure customers are left happy.
- The CHI Team
Always the best in customer service
Always the best in customer service! Thank you, Chi.
And, of course, the best products on the market.
April 10, 2020
Unprompted review
Reply from CHI Institute
Kathleen,
Thank you for the review, we appreciate it! Thank you for the continued support!
- The CHI Team
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The Chi Institute has ALWAYS provided…
The Chi Institute has ALWAYS provided the best of service, since I started working with them in the early 90's!!!
April 9, 2020
Unprompted review
Reply from CHI Institute
Dianne,
Thank you for the review! We appreciate your continued support for so many years! We hope you are loving the E-9s!
-The CHI Team
Fast service during hard times
I needed a replacement ac adapter for my Infratonic. I was expecting the worst given the pandemic. So happy to receive it so quickly. Thanks!
April 8, 2020
Unprompted review
Reply from CHI Institute
Frederick,
That is amazing to hear that the AC Adapter got to you quickly! Thank you for the review, we appreciate it!
-The CHI Team
very pleased with the service I got.
April 7, 2020
Unprompted review
Reply from CHI Institute
Hi Sheryl,
Thank you for the review! We strive to make sure every customer is leaving happy! We hope you are enjoying your new CHI Shield and CHI Stone.
- The CHI Team
Very helpful team at Chi
Very helpful team at Chi. Great products and customer service. Highly recommend!
April 5, 2020
Unprompted review
Reply from CHI Institute
Hi Diane,
Thank you so much for the review! We were glad we could get those two units repaired and going for you!
- The CHI Team
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Thank You for yr
Thank You for yr. valued service....Iam trying out the "PENDant"--& feel good about it...I wear my green jade one at night..Thx again, Eunice Modin
April 4, 2020
Unprompted review
Reply from CHI Institute
Eunice,
Oh that is wonderful to hear! The Jade is so pretty on both. Thank you for your continued support, we appreciate it!
-The CHI Team
I bought the Chi Guard for both the car…
I bought the Chi Guard for both the car and for near electronic devices. My son found both of them to be excellent!
March 24, 2020
Unprompted review
Reply from CHI Institute
Hi Linda,
Thank you for the review! That is amazing to hear that your son is finding them helpful!
- The CHI Team
You've all gone above and beyond to…
You've all gone above and beyond to help me. I truly appreciate that!
March 24, 2020
Unprompted review
Reply from CHI Institute
Hi H. Ross,
Thank you for your review! We try to make sure every customer is taken care of! We appreciate your continued support!
- The CHI Team
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