Chicagohaven Reviews 20

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

This was my first order from Chicago Haven and I was a little cautious at first. The checkout process was smooth and I received confirmation emails right away. The blouse I ordered looks elegant witho... See more

Rated 4 out of 5 stars

What stood out to me was the communication. Every step of the order was updated and I never had to wonder where my package was. The dress arrived looking just like the photos and fit well through the... See more

Rated 1 out of 5 stars

Cheap merchandise. Company offers you 30% of price for return unless you send directly to China. Just another internet sales scam. Item not shown with detail and only front view, no description. Che... See more

Company replied

Rated 5 out of 5 stars

Got the cropped pants and they're exactly what I hoped for. Comfortable waistband, flattering fit, and easy to dress up or down. I've already worn them three times this week.


Contact info

4.1

Great

TrustScore 4 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

better than my first impression

This was my first order from Chicago Haven and I was a little cautious at first. The checkout process was smooth and I received confirmation emails right away. The blouse I ordered looks elegant without trying too hard and works for both work and evenings out. It feels like one of those pieces I'll keep reaching for.

May 20, 2026
Unprompted review
Rated 4 out of 5 stars

What stood out to me was the…

What stood out to me was the communication. Every step of the order was updated and I never had to wonder where my package was. The dress arrived looking just like the photos and fit well through the shoulders. One small loose thread was the only reason I'm giving four stars instead of five.

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

Cheap merchandise

Cheap merchandise. Company offers you 30% of price for return unless you send directly to China. Just another internet sales scam.
Item not shown with detail and only front view, no description. Cheap looking, not even hemmed.
It took a full month to receive the order.

May 1, 2026
Unprompted review
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Reply from Chicagohaven

Hi Charlotte,

We’re sorry to hear that your experience did not meet expectations. We understand how disappointing delays and product concerns can be.

Please note that return shipping to our warehouse may vary depending on the customer’s location, which is why we also offer a partial refund option in some cases. We appreciate your feedback regarding the product details and presentation, and we will share this with our team to improve future listings.

To help resolve this for you as quickly as possible, please contact our support team at support@chicagohaven.com with your order number and photos of the item received. Our team will review your case and assist you with the best available resolution.

Kind regards,
Sophie
Customer Support Team

Rated 3 out of 5 stars

simple upgrade, zero stress

Ordered a shirt for myself and yeah its a solid upgrade from my usual picks. The fit is clean and comfortable even after wearing it all day long. Delivery came on time and checkout felt safe so no worries there. Simple and smooth experience overal

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

she loved it more than i expected

Got this dress for my wife and she was genuinely happy with it. She said it fits perfectly and feels really comfortable all day. Material feels good quality and not cheap at all. Shipping was quick and everything came in neat packaging no issues. Honestly a solid buy and i might order more for her soon

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Grabbed one of their mens pieces for a

Grabbed one of their mens pieces for a dinner event and it exceeded expectations. Stitching looks sharp and the material feels premium without being heavy. Sizing was accurate and checkout was simple.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Wasn’t sure what to expect but the

Wasn’t sure what to expect but the jumpsuit I got is stunning. Fits like it was tailored and the material feels luxe without being heavy. I wore it to a birthday dinner and got compliments almost instantly.

February 25, 2026
Unprompted review
Rated 4 out of 5 stars

I was skeptical because the prices felt…

I was skeptical because the prices felt almost too reasonable for how luxe the photos looked. But wow. Stitching is neat fabric feels soft yet structured and delivery came in about 7 days with no issues.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Grabbed a co ord set during the…

Grabbed a co ord set during the clearance sale and I’m lowkey shocked. The quality feels way above the price and it doesnt look like a sale item at all. Customer support replied fast when I asked about sizing which I appreciated.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Got the heart shaped jumpsuit and it is…

Got the heart shaped jumpsuit and it is SO cute. The details stand out without being loud. Fabric is thicker then I expected which I like.

January 22, 2026
Unprompted review
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Reply from Chicagohaven

Thank you so much for your sweet review 🤍

We’re so happy to hear you love the heart shaped jumpsuit. The subtle details are exactly what make it special, and we’re glad the fabric quality exceeded your expectations too.

Enjoy wearing it and thank you for being part of our community 💫

Rated 5 out of 5 stars

Ordered a shirt from the men’s…

Ordered a shirt from the men’s collection and it fits clean. Not too tight not boxy either. Solid quality and arrived in about a week.

February 17, 2026
Unprompted review
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Reply from Chicagohaven

Thank you for your review 🤍

Great to hear the fit is exactly how it should be. Clean, structured, and comfortable. That balance between not too tight and not boxy is what we aim for.

Glad it arrived quickly as well. We appreciate your support and hope to see you back soon 🙌

Rated 4 out of 5 stars

I ordered the Celestia mini dress for a…

I ordered the Celestia mini dress for a rooftop dinner and honestly I felt expensive. The fabric feels structured but soft and the fit was true to size. Shipping took about 6 days with clear tracking. Didn’t expect it to look this polished for that price.

February 13, 2026
Unprompted review
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Reply from Chicagohaven

Thank you for this beautiful review 🤍

We love hearing that the Celestia mini dress made you feel expensive. That polished, structured look with a soft feel is exactly what we designed it for.

So happy the fit was perfect and the delivery experience was smooth too. Enjoy every rooftop moment in it ✨

Rated 5 out of 5 stars

I love that their pieces feel curated…

I love that their pieces feel curated instead of overwhelming. The top I ordered pairs with almost everything in my closet. Delivery was around a week with smooth tracking.

January 21, 2026
Unprompted review
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Reply from Chicagohaven

Thank you so much for your kind words 🤍

We’re really happy to hear that you feel the collection is curated and not overwhelming. That’s exactly the experience we want to create.

Love that the top works with so many pieces in your closet. Effortless styling is everything. And great to hear the delivery and tracking went smoothly too ✨

Rated 5 out of 5 stars

clearance find that looks way more…

clearance find that looks way more premium than expected Didn’t know much about the brand but tried it during the clearance sale. Fit is modern and sharp without being flashy. Shipping updates were clear and it arrived in 6 days.

January 31, 2026
Unprompted review
Chicagohaven logo

Reply from Chicagohaven

Thank you for giving us a try 🤍

We love hearing that your clearance find exceeded expectations. Modern, sharp, and premium without being flashy is exactly the balance we aim for.

So glad the shipping updates were clear and everything arrived smoothly within 6 days. Hope this is the first of many pieces you’ll love ✨

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