i requested for my order to be cancelled and customer service said they will authorize my request promtly update: its all a lie, they went back on their promise, said i gave the review too late(... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been looking for a new denim jacket for the warmer months & this looks perfect, nice style, choice of colour & a hood. website was easy to use clear description & great price. Sizing may be th... See more
Company replied
Contact with the company was very good. My wife likes the cardigan very much, good colour and fit and design for the price. However, there is no label and therefore washing instructions, and one but... See more
Company replied
Really impressed with the speed of my order being processed by chicandstil.com. I received confirmation straight away with shipping details shortly after. I look forward to receiving the silk shirt,... See more
Company replied
3.7
Average
600 reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product and great value
Great product and great value. Exactly what I was looking for
April 18, 2026
Unprompted review
Reply from Chicundstil
Hi Richard
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Absolutely appalling quality clothes …
Do not touch this company with a barge poll. Quality of clothes is nothing like the website. Price does not reflect the clothes. They are appalling quality. You have to return to Canada with a tracking number and proof of postage which is at your expense. This is a nightmare purchase and one I will NOT repeat
April 18, 2026
Unprompted review
Reply from Chicundstil
Hi Jessica
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Fantastic choice
April 18, 2026
Unprompted review
Reply from Chicundstil
Hi Barbara
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Great and price
April 18, 2026
Unprompted review
Reply from Chicundstil
Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
I an worried…
I am worried that when I ordered sandals I was never asked what the size I needed
April 18, 2026
Unprompted review
Reply from Chicundstil
Hi Teryle,
Thanks for your feedback. We understand your concern about sizing, and we’re sorry for any confusion during checkout. Your comment has been noted and will be reviewed to improve the ordering process.
Great quality
April 18, 2026
Unprompted review
Reply from Chicundstil
Hi Joshua
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
I haven’t received my order but the…
the website is really easy to navigate, the images seem clear with good colour choices (I held the shoe colours up to my dress so let’s see if I chose well!)
BUT I received an email to say the shoes were out of stock 4 days after placing the order. I was offered a voucher or replacement. Then I received an email to say the shoes were damaged in transit! This company has no idea what it is doing.
April 18, 2026
Unprompted review
Reply from Chicundstil
Hi Tessa
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Easy ordering
April 18, 2026
Unprompted review
Reply from Chicundstil
Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Really easy to navigate.
Really easy to navigate around the website, great choices, easy payment system, quick and simple.
April 18, 2026
Unprompted review
Reply from Chicundstil
Hi Dean
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
First ever order
Easy online ordering . Good discount. Quick confirmation. Free postage.
April 18, 2026
Unprompted review
Reply from Chicundstil
Hi Helen,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Very slick website and well presented
Very slick website and well presented. So easy to find what your looking for
April 18, 2026
Unprompted review
Reply from Chicundstil
Hi Ross
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Quick and good quality
Quick delivery time, very happy with quality of product. Fits perfectly and overall I'm very satisfied.
April 18, 2026
Unprompted review
Reply from Chicundstil
Hi Lucien,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Not sure…
I would be very suspect of this company - I think they are one of those Chinese ones that promise a lot but it takes ages to arrive isn’t that great and a bugger to return.
April 18, 2026
Unprompted review
Reply from Chicundstil
Hi Colin
Thank you for your feedback.
We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything like this.
We will send you an email shortly to resolve the issue as quickly as possible.
Please check your inbox. We look forward to clarifying the situation and improving your experience.
To class
Excellent service such as quick response to my queried which I appreciated very much, thank you
April 18, 2026
Unprompted review
Reply from Chicundstil
Hi Katie
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Great service excellent communication
Great service excellent communication.
Thanks Simon
April 17, 2026
Unprompted review
Reply from Chicundstil
Hi Simon
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
First class service and great product
First class service and great product, got this bag as a birthday present and they loved it.
April 18, 2026
Unprompted review
Reply from Chicundstil
Hi MArk
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Very easy to order and lots of choice.
April 18, 2026
Unprompted review
Reply from Chicundstil
Hi Chantal
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Easy to navigate site, great products
Easy to navigate site, great range of products. I was looking for a specific shirt for an upcoming party and they had exactly what I wanted.
Update: Over 2 weeks for delivery is unacceptable. Still waiting.
April 17, 2026
Unprompted review
Reply from Chicundstil
Hi Mike
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Not received goods yet
Not received goods yet. Not received date for receiving goods. Not received anything except wanting a review.
April 14, 2026
Unprompted review
Reply from Chicundstil
Hi Anne
We’re sorry to hear you haven’t received your order or delivery updates yet. We understand your frustration, and your feedback has been noted as we review this issue.
Great top
Great top, fits perfectly, will buy in another colour. Slightly slow delivery.
April 17, 2026
Unprompted review
Reply from Chicundstil
Hi Liz
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
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