Childcaregateways Reviews 9

TrustScore 2.5 out of 5

2.3

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Company details

Written by the company

Childcare Gateways is a complete nursery software management platform .


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2.3

Poor

TrustScore 2.5 out of 5

9 reviews

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Rated 1 out of 5 stars

Too many steps & issues

When this service was used for nursery, it worked fine and was a smooth service. However, they have now started using this for schools and their after school clubs with a top-up added by the government.

School find it confusing, parents find it confusing. Money was sat in account but school could not withdraw, school was already allocated as the provider and it should be easy enough for the school to access the funds. It was not. Too many steps & confusing system.

We gave up and reverted back to paying via parent pay. Much smoother and easy to access system, however this means we lost the top-up the government was offering.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Childcare Gateway has worked amazingly…

Childcare Gateway has worked amazingly so far within our Nursery.
The system has great features and links directly linked to The Early Years Foundation Stage and Early learning goals. It is great for Ofsted evidence and great for keeping notes for parents on child development.
Childcare Gateway is a great price and the company provide support even after purchasing. The customer service team are helpful and professional.The team go above and beyond to support all staff within our nursery.
It is a great price, our nursery have tried other softwares but this is far the best.
Thank you Childcare Gateway

November 12, 2020
Unprompted review
Rated 5 out of 5 stars

The move to Child Care Gateway software…

The move to Child Care Gateway software was the best. I have been amazed with the capability this software has provided. I seriously can't imagine life without this software and would 100% recommend it to other Nursery Providers.

November 12, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent price for what the package…

Excellent price for what the package has to offer.
Always someone to call for help or support with the system.
Appreciate the features the system provides.

October 28, 2020
Unprompted review
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Reply from Childcaregateways

Thank you for your review!

Rated 5 out of 5 stars

Just starting out

We are just starting out with Childcare Gateway and are extremely impressed with the customer care we are receiving. We are getting used to the system and it looks very promising. Nothing seems to be too much of a problem for them, they act on feedback and are extremely professional and friendly.

October 13, 2020
Unprompted review
Rated 5 out of 5 stars

A great Childcare System

We are new users to Childcare Gateways, we are pleased with the support from the company and we are learning new aspects of the system. We are Scottish based so we cannot use one element of the system, which is fine for now, the great part is they are prepared to work with us to introduce our Care Inspectorate guidelines too, this would be fantastic and hopefully open up the market for more customers for them. We highly recommend it and can't wait for the new features to be introduced. Thanks for making our life easier on the administration and our parents love it.

October 5, 2020
Unprompted review
Rated 4 out of 5 stars

A great time saving system

We have just started to use Childcaregateways, so we are still learning our way, what has been really excellent has been the support available and the quick response to queries. It is really good value and saves on administration time.

September 23, 2020
Unprompted review
Rated 5 out of 5 stars

Childcare gateways is a fantastic…

Childcare gateways is a fantastic childcare management system with all essential features needed for any childcare setting. Their price is brilliant and beats any competitor on the market. Moreover, their customer services is prompt and reliable and always there to help whenever needed. We would highly recommend it.

September 21, 2020
Unprompted review

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