Managed to rent movies and pay easy enough but tried everything and still failed to download any of them. Which rather defeated the object of buying them, which was to watch offline when travelling wi... See more
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I’m confused as it says “latest releases from cinema to be able to purchase via the app, rather than going to the cinema, which isn’t always feasible for my self, so when I stumbled across this app, I... See more
Company replied
I rely on subtitles to understand what people are saying in films and TV shows. It was surprising to discover that Chili does not provide subtitles for popular films like Home Alone and John Wick.... See more
Company replied
Like many others I've tried, and failed, to watch a movie on Chili, tried everything from iOS streaming to Android streaming to actual app on Phillips 4k TV but nothing worked . I can play the traile... See more
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Company details
Written by the company
With CHILI you have thousands of titles to choose: from the latest cinema releases to great cult classics, in streaming without subscription. You only pay for what you want to watch! Download your films or watch them in streaming from any device, whenever you want, also without internet connection! CHILI is available on Smart TV, PC, Tablet and Smartphone and you can associate up to 5 different devices to your profile and use them simultaneously.
Contact info
Via Ambrogio Figino n. 16, 20156, Milano, Italy
- chili.com
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4k film shows completely pixelated the…
4k film shows completely pixelated the whole film. I tried reloading, and putting back the film and nothing. I have Amazon, Netflix and Disney and none of them have that issue. I feel I wasted my money! It's really frustrating watching a movie like if it was a pirate movie.

Reply from CHILI
It said that I was already logged in on…
It said that I was already logged in on 5 devices when I tried to watch the movie that I just paid money to rent. I wasn't. I couldn't have been. Please sort out your glitchy technology.

Reply from CHILI
Don't go near this site
Don't go near this site. Have sent about 15 emails and only half answered. Funny enough it's the ones for phone number for complaints, emails for complaints that haven't been answered. Somehow they say they have let me open 2 accounts with the same email address. Don't know any other site that lets you do that. Supposedly my films I've baught are not on the same account bit speed over 2 accounts and there not helping me get to this other account. Only 20 quid up the spout because I can't watch them again. Hopeless bunch. Oh and takes ages to get a reply when you do. Stay away honestly.

Reply from CHILI
Streaming service that works well with…
Streaming service that works well with good offers

Reply from CHILI
Don’t believe the hype.
Don’t believe the hype, you can rent absolute pump content with offers, but nothing worth watching, don’t waste your time registering for it. Vast majority of content is hugely underwhelming, anything good is the same price as a bigger more accessible platforms.

Reply from CHILI
Sent an offer of 3 films 50% off so…
Sent an offer of 3 films 50% off so thought i would give it a go 1. Stillwater played well 2. Land kept switching back to begining (annoying but doable for £2 3. Back stabbing for beginners..will not play. Did all checks and contacted for refund £2.74 you would think i was after £100!! i did all checks asked and IT DOES NOT PLAY will stick to Rakutan and sky no hassle with them. Rubbish customer service.
Edit: thank you I will confirm when refund received.
NO SURPRISE NO REFUND. INSTEAD I HAVE BEEN BOMBARDED WITH QUESTIONS REPEATEDLY THAT I HAVE ALREADY ANSWERED. REFUND UNDER £3 HONESTLY DO NOT WASTE YOUR TIME

Reply from CHILI
Laggy and miss half the film
I had a voucher to get a free rental so thought I would try the service out. Would not recommend, it is very laggy, kept having to pause to let it catch up, I have no issues with this on other streaming platforms before my WiFi is blamed. The film had no subtitles for the parts in Spanish. I had the subtitles turned on and they worked except for when you actually needed them. If you don't feel the film is ready or accessible for everyone maybe dont put it available. Honestly just stick to Netflix amazon or Disney plus.

Reply from CHILI
Multiple platform outages when trying…
Multiple platform outages when trying to watch Succession. Spent EUR 19 on Season 1 but impossible to watch it since the platform keeps crashing. Please refund me

Reply from CHILI
So…the film I wanted to watch and…
So…the film I wanted to watch and rented DOES have subtitles according to the film details.
However…no information on how to actually turn the subtitles on!
My normal tv remote doesn’t work to do this as I would with terrestrial tv…how do you get it on a Chili Film…

Reply from CHILI
Very poor
Poor selection , no subtitles available! No other languages available, won’t be coming back and do not recommend.

Reply from CHILI
On 8/2/2021 I ordered a rack of ribs…
On 8/2/2021 I ordered a rack of ribs and Salmon dinner. When i got home with the order, there were no sides and the ribs were charcoal (uneatable.) I call the restaurant right back. The person who answered the phone said the manager did not have the time to deal with this. You’ll have to call back. I did the next day the person on the phone said they will have the manager call me back. He also said i have to cut the new people slack. I never received a call. I called back and spoke with what he said was a manager. He could not find the order. I give him the order number. He said it doesn’t Exists. This is grap.
Waiting for ever
Waiting for ever, lots of empty tables Chili’s in Redlands
Sorry Chili but your 4k is pants.
Sorry Chili but your 4k is pants.
I have very strong broadband connection and top range TV. 4k works perfectly on Amazon and Netflix.
I have rented a couple of movies on Chilli as they were meant to be 4k and Amazon only had HD. But the picture quality was like standard definition upgraded by my TV. Really dull and blured. Not even close to 4K.
What's annoying is I paid 20% more renting on Chilli. They can try and blame the TV and broadband, but as I say 4k works fine on everything else.
I like the platform and choice of movies but their tech is poor at the moment.

Reply from CHILI
Rented a film only had 3 days to watch…
Rented a film only had 3 days to watch it once started and it went back to beginning of film and wouldn’t fast forward. Won’t be using again.

Reply from CHILI
Constant errors, useless app.
Bought 2 films. Has taken 2 days yo watch one. Still trying to get it to work to watch the 2nd one. Constant errors. We have a 350meg connection. Everything else works fine.
Will not be using chili again.
My film didn't play even though the…
My film didn't play even though the trailer worked , I sent all the details they asked for and they said they are contacting hisense TV company. For past 4 weeks now I've been getting the same email "we are working on your problem watch this space " . Good customer service would have given me another credit to try. Will never use them again .

Reply from CHILI
We ordered the beef nachos
We ordered the beef nachos. The meat is horrible. We were not happy at all and over priced.They need to use hamburger instead of that beef meat they are using. It tasted bad. And I orderrd 2 orders of that bad meat. Won't ordrr them again.
This app used to work fine through my…
This app used to work fine through my Samsung tv. I have bought 5 films via the app, all used to play fine. Now every time I try to watch a film the app crashes. 5 films I have paid for and now unlikely to be able to watch any via my tv. Yes the app has the latest version, and my internet speed is more than sufficient.

Reply from CHILI
Sadly I can't rate chili beyond the…
Sadly I can't rate chili beyond the fact I cannot install the app. It looks like it cannot be installed on an xbox one. My TV is fairly old so I can't put apps on it. I run all my streaming and apps through the xbox. I searched for the chili app but couldn't find it.

Reply from CHILI
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