Friendly and always available service. Queries were responded to extremely quickly. Was slightly annoyed that there was no movement on the transfer of names so a friend lost a deposit because of a fam... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We had an amazing experience from start to finish. Everything was planned perfectly, which took a huge amount of stress off our shoulders and let us just enjoy the weekend. Communication was clear a... See more
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A huge thank you to the Team for sorting out a Stag Doo for my Brother. Everything went extremely well from constant contact and updates. Transfers were excellent, hotel was cracking and ever... See more
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Chilli sauce is a no brainer for anyone organising a stag or hen. Loads of options on locations and things to do. The booking process is so much easier and the best part had to be not having to get mo... See more
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Company details
Written by the company
Chillisauce is one of the UK’s largest and fastest growing event agencies, helping over 160,000 customers to create memorable activities, corporate events and experiences across the UK, Europe and USA every year. We make it incredibly easy for groups and companies of any size to get out and enjoy events, activities and weekends away. Whether it’s marking a special occasion like your best friend’s stag do; white water rafting, shooting zombies or driving fast cars purely for fun, Chillisauce makes it happen. It might be promoting productivity and morale through fun team building exercises, staff parties and corporate events. Chillisauce brings your staff together.
Contact info
1 Paris Gardens, SE1 8DN, London, United Kingdom
- 020 7155 9863
- hello@chillisauce.com
- www.chillisauce.com
4.5
Excellent
7K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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They were very helpful in helping me…
They were very helpful in helping me plan the hen do i wasn’t sure and they went through all the options and even added one which wasn’t on their itenery and added my choice of hotel as an option flexible payments to suit takes out the stress of collecting everyone’s money and booking independently just turn up
November 5, 2026
Reply from Chillisauce
Thank you for taking the time to leave us a 5-star review. Really pleased to hear that everything went well on the Hen do.
Really well organised and plenty of…
Really well organised and plenty of communications. We didn’t turn up to a single activity and have an issue! All the lads said they had a great time.
October 28, 2026
Reply from Chillisauce
Thank you for your fantastic 5-star review Rob!
We're delighted to hear that everything ran smoothly and that the whole group had such a great time.
We hope to help organise another great weekend for you in the future!
Kind regards,
Chillisauce Events
Reply from Chillisauce
Thank you so much for the 5-star review.
Reply from Chillisauce
Thank you for taking the time to leave us a 5-star review Chelsea.
Everything went smoothly the team a…
Everything went smoothly the team a Chillisauce were always available to help. Very useful way to book with a big group
October 15, 2026
Reply from Chillisauce
Thanks for taking the time to leave us a 5-star review Andrew and really pleased to hear that everything went well with the group.
Went on a mates stag with 25 other…
Went on a mates stag with 25 other blokes. Great weekend. Booze, food, pub crawl, titty bar, strippers on the bus, on the ferry, in the restaurant. Excellent
September 18, 2026
Unprompted review
Reply from Chillisauce
Thank you for your 5-star review!
We're delighted to hear that you and the lads had such a great stag weekend!
Thanks again for booking with Chillisauce, and we hope to help organise another great weekend for you in the future.
Kind regards
Chillisauce Events
Good choice of events for the Stag Do,
Good choice of events for the Stag Do,
Chillisauce made the booking and payment by the attendees easy and stress free for the organiser.
October 14, 2026
Reply from Chillisauce
Thank you for your 5-star review.
We're really pleased to hear that you were happy with the choice of activities and found our booking and payment system easy to use. We know organising a stag do can be stressful, so it's great to hear we helped make the process hassle-free!
We hope you all had a fantastic time and look forward to helping you arrange another event in the future.
Kind regards,
Chillisauce Events
Our chilliesauce rep was Daisy,she kept…
Our chilliesauce rep was Daisy,she kept us upto date with all information and we always has a prompt response in any queries we raised. Top job 10/10👍
October 15, 2026
Reply from Chillisauce
Thanks for taking the time to leave us a 5-star review Paul. I will pass on your thanks to Daisy.
Chilli sauce were great
Chilli sauce were great. The package was straightforward to put together. The payment system was good so the lads could pay their own slice and i didnt have to chase for money off them. Samantha my coordinator was ace all the way through and responded quickly to any queries i had. Once in prague everything ran smoothly , we all had an absolutely epic time , we even had a lovely guide to meet us at the airport and get things started , who ended up being with us for most of the weekend. Unbelievable.
October 15, 2026
Reply from Chillisauce
Thank you so much for your 5-star review!
We're delighted to hear that you all had an epic time in Prague and that everything ran smoothly throughout your weekend.
It's great to hear that our individual payment system made organising the trip easier and saved you the hassle of chasing everyone for money!
We'll be sure to pass on your lovely feedback to Samantha, who will be thrilled to hear your comments. We're also pleased that your local guide helped make the weekend even more memorable.
We hope to help you organise another unforgettable weekend in the future!
Kind regards,
Chillisauce Events
Disappointing experience
Disappointing experience – poor organisation and misleading accommodation description
We booked our stag weekend in Liverpool through ChilliSauce, expecting everything to be organised and run smoothly. Unfortunately, the weekend was let down by poor planning, misleading accommodation information and a lack of communication.
The accommodation was advertised as two apartments, each with six double beds. However, on arrival, one apartment had just one double bed and one sofa bed, while the other had three double beds and one sofa bed. This was not what we were led to expect when booking, and we felt the accommodation had been misrepresented.
The activities themselves, including archery, rifle shooting and quad biking, were enjoyable. However, the scheduling was completely unrealistic. Our quad biking finished at approximately 5:10 pm, and we then had around an hour's drive back to Liverpool in our own minibus. Despite this, our next activity, axe throwing and darts at a party bar, had been booked for 5:30 pm. There was simply no way we could arrive on time.
We tried contacting both ChilliSauce and the venue but received no response. We also emailed ChilliSauce and still heard nothing. When we eventually arrived at around 5:50 pm, the venue told us they had received our email and moved our booking to 7:30 pm. This was frustrating, as nobody had bothered to inform us of the change, leaving us completely in the dark.
The apartments themselves were acceptable in some respects, but there were also issues with a loose tap, a leaking shower that left water all over the floor, uncomfortable beds and a filthy communal area, where food had been left all over the stairs. The location was right on top of the nightlife strip, which we hadn't realised when booking, although the noise wasn't a major issue as we were out for much of the evening.
Overall, the weekend had some enjoyable moments, but these were despite the organisation rather than because of it. Better communication, realistic activity timings and accurate accommodation descriptions would have made a huge difference.
A stag weekend is supposed to be about having a good time and making memories, not chasing companies for answers and worrying about whether you're going to make your next activity. Unfortunately, ChilliSauce fell short of our expectations, and based on our experience, I would think twice before booking through them again.
October 9, 2026
Unprompted review
Reply from Chillisauce
Dear Jayson,
Thank you for taking the time to leave us your feedback following your recent stag weekend in Liverpool.
I am sorry to hear that certain aspects of your weekend did not meet your expectations. However, I would like to clarify a few points regarding your accommodation, activity timings and communication with our team.
Bed Configuration
I can confirm that your accommodation was originally sold as mixed apartments, consisting of a combination of double beds and sofa beds.
Approximately one month before your arrival, our supplier advised us that your group would be allocated six double beds across the two apartments. Unfortunately, due to operational reasons, the supplier had to change the bed configuration on the day of arrival.
Whilst I appreciate this was disappointing, the accommodation was originally advertised and sold as a combination of double beds and sofa beds, rather than a guaranteed number of double beds. The number of beds supplier meant that everyone had a place to sleep.
We did not receive any calls from your group regarding the bed configuration during your stay. Had we been made aware, we would have been more than happy to investigate this with the accommodation supplier at the time.
Activity Timings
With regards to your activities, these were scheduled to begin at 1pm, with the following durations:
• Archery – 1 hour
• Air rifle shooting – 1 hour
• Quad trekking – 40 minutes
Based on these timings, the activities should have finished around 4pm, allowing sufficient time for your group to travel back into Liverpool for your Boom Battle Bar booking, which was confirmed for 6.15pm, rather than 5.30pm as mentioned in your review.
Unfortunately, it appears that the activities ran later than originally scheduled, which understandably affected your plans for the evening.
Communication and Boom Battle Bar
I have also checked our emergency phone records and can confirm that we received a call from your lead organiser at 3.08pm advising that the group was expecting to run late and asking whether the Boom Battle Bar booking could be moved.
Our team attempted to contact Boom Battle Bar but unfortunately could not get through to the venue. We therefore advised your lead organiser to speak directly with the venue on arrival to see whether an alternative time could be arranged.
You mentioned arriving at Boom Battle Bar at approximately 5.50pm, which was actually before your original confirmed booking time of 6.15pm.
However, I understand that Boom Battle Bar had kindly rearranged your booking to 7.30pm following an email sent directly to the venue by your group. I appreciate that the lack of confirmation regarding this change may have caused some confusion.
Apartment Feedback
I am sorry to hear about the loose tap, leaking shower, uncomfortable beds and the condition of the communal areas.
We use these apartments regularly and have not previously received complaints of this nature. Nevertheless, we take your comments seriously and will ensure that all these concerns are passed to our accommodation supplier for investigation.
Whilst I am sorry that certain elements of your weekend fell short of your expectations, I am pleased to hear that you enjoyed the archery, rifle shooting and quad biking activities.
We appreciate you taking the time to share your experience, as customer feedback is important in helping us identify areas where improvements can be made.
Kind regards,
Chillisauce Events
Reply from Chillisauce
Thank you so much for leaving us a 5-star review MP. Really pleased to hear you enjoyed the activities and hotel.
You guys are doing great
You guys are doing great. Great service. Takes a lot of stress off the organisers
September 9, 2026
Reply from Chillisauce
Thank you for taking the time to leave us a 5-star review. We do try to take as much stress off as possible. Really appreciate the feedback.
everything was spot on flight transfers…
everything was spot on flight transfers hotel all great
September 9, 2026
Reply from Chillisauce
Thanks for taking the time to leave us a 4-star review Dan. Really pleased that everything was spot on.
Promised party bus but got a coach and…
Promised party bus but got a coach and the airport companies can’t do anything to help as booked through chilli sauce. Better sorting directly
September 4, 2026
Unprompted review
Reply from Chillisauce
Hi Carl,
I’m sorry to hear that you weren’t provided with the Party Bus as expected and had to travel by coach instead.
We’d be more than happy to look into what happened for you. Please send the details of your experience to feedback@chillisauce.com, and our team will investigate this further.
Kind regards,
Chillisauce Events
Made arranging the stag so easy
Made arranging the stag so easy, all we had to do was turn up!
September 10, 2026
Reply from Chillisauce
Thanks for the 5-star review Owen. We really do try to make it as easy as possible.
Everything taken care of and went off…
Everything taken care of and went off without a hitch
August 29, 2026
Reply from Chillisauce
Really pleased that everything went well Stuart. Thanks for the 5-star review.
Would recommend for any stag do
Would recommend for any stag do, saves you tonnes of time and peace of mind - shout out to Matt
September 3, 2026
Reply from Chillisauce
Thanks for the 5-star review and recommendation Charlie. I will pass on your thanks to Matt.
Great for organizing a stag do
Great for organizing a stag do. highly recommend.
I've been on stag do's as an attendant and now an organiser and it makes it so much easier to find activities and accommodation.
August 28, 2026
Reply from Chillisauce
Thank you so much for taking the time to leave us a 5-star review.
100% could not recommend more.
100% could not recommend more.. I am not a massive party planner so when I got told I was the best man and had to organise a two night away do somewhere for 11 of us I was quite bewildered. Thanks to these guys it made the whole experience fantastic. Not having to chase money off people. It was they either pay the deposit by the date or they don’t come! Simple as that.. two nights away in Liverpool with the boys with load of activities and everything on our own little list of where to go and what time. Fantastic company! Thank you 🤩
August 14, 2026
Unprompted review
Reply from Chillisauce
Thanks so much for the lovely 5-star review Sean. I am really pleased that everything went well in Liverpool. We would be more than happy to help you arrange another event in the future.
The service was good and easy to get…
The service was good and easy to get hold of you rep, had slight issue with the payments not working but this was resolved quickly and efficiently.
August 20, 2026
Reply from Chillisauce
Thanks for taking the time to leave us a 4-star review Fred.
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