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Chinaitech Reviews 195

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TrustScore 4 out of 5

4.2

Currency Exchange Service
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See what reviewers are saying

Rated 5 out of 5 stars

For my experience they're not that bad, the fact is that their exchange rate is higher compared to the market, apart from that trust me they are good Fast and reliable! Using PayPal exchange si... See more

Rated 1 out of 5 stars

I received an amount of 19,500RMB. When I went to convert it, I copied and pasted my wallet’s token address into the website and checked it, but when I verified again, the address was completely... See more

Rated 5 out of 5 stars

Fast always and secure platform, that allow us to withdrawn our paypal funds without No time wasting Big ups to ChinaitechPay team, The exchange rate is bad, but we take it like that, becox witho... See more

Rated 4 out of 5 stars

I honestly thought I'd be scammed but luckily I wasn't. It's honest and fast, but their conversion rate is a bit steep, and they also have to consider the international payment fee. But I'm still goin... See more

Company details

  1. Currency Exchange Service
  2. Business Development Service
  3. Gaming service Provider

Written by the company

Established in 2014 in the United Kingdom, the company launched its application in 2023. It is a digital services platform that facilitates business transactions through a global digital network. Since its inception, Chinaitech has grown rapidly, with over 50,000 users accessing its services. It remains the fastest-growing e-commerce platform in Africa, focusing on digital currency exchange, and boasts millions of users worldwide.

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You should know

4.2

Great

TrustScore 4 out of 5

195 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 37% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Chinatechpay didn't refund my $60

I registered Chinatechpay just to make in and out funds from PayPal. Turns out my PayPal had issues, so I couldn't make funds in&out. But I didn't know until I used chinatechpay to credit my PayPal account. Later I got a message from their support that PayPal couldn't receive my funds. So I asked their team if I could receive the funds on my crypto wallet or send it to my chinatechpay main account. They said I have to resolve the issue with PayPal, but PayPal claimed I had unnecessary activity they don't support so they band my account. So that's how my $60 was gone...chinatechpay team stop replaying me when I explained to them. Note, when I made my researches about banned PayPal accounts..they said theirs no way funds will go through after being banned.

I regret using chinatechpay. That was my very first time I'll make transaction with them and they did my like this.

May 29, 2025
Unprompted review
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Reply from Chinaitech

We sincerely apologize for the inconvenience. Please be advised that if a PayPal payment is blocked, you must initiate a dispute with PayPal to recover your funds, as outlined in our PayPal terms and conditions.

When conducting business via PayPal, a comprehensive understanding of PayPal’s terms of service and associated risks is paramount, as PayPal reserves the right to withhold funds to mitigate potential liabilities.

We are unable to provide support for PayPal transactions. If you are unfamiliar with PayPal’s operational procedures, kindly review their terms of service.

Due to the unverification of your PayPal account, we are unable to process a refund following the payment block. Please ensure the verification of your PayPal account before future payments to prevent similar issues. A refund may be possible.

No company desires to receive such a negative report.

We sincerely apologize for this matter. Please initiate a PayPal dispute to recover your funds, which are currently being held. A dispute resolution should facilitate their recovery.

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Rated 1 out of 5 stars

Scam Alert – Do Not Use ChinaitechPay!

I used ChinaitechPay to exchange NGN to GHS for a payment to Ghana. I transferred ₦444,444 to their stated account (Maxter Columbus, Sterling Bank) as instructed on their platform, expecting 4,000 GHS to be sent to my recipient via MTN Mobile Money.

After payment, they marked the transaction as “paid” but never sent the funds to the recipient. Since then, all communication has stopped. It’s clearly a scam, and they’ve defrauded me.

I’ve reported the case to the banks and relevant authorities. Please avoid using this site and help spread the word to protect others from falling victim.

May 23, 2025
Unprompted review
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Reply from Chinaitech

We regret to learn that your review was unsatisfactory. Kindly send your message to our email address customers@chinaitechpay.com so that our team can review your order and provide a resolution.

Rated 5 out of 5 stars

They are reliable

They are reliable

April 30, 2025
Unprompted review
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Reply from Chinaitech

We appreciate your experiences and would like to continue working with you in the future. Thank you dear

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Rated 5 out of 5 stars

I can’t say much

I can’t say much, but I can tell you that they’re incredibly fast and have a fantastic support team.

February 1, 2025
Unprompted review
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Reply from Chinaitech

We value your experiences and would like to continue working with you in the future. Thank you very much.

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Rated 5 out of 5 stars

i will give them 85% out of 100% becox…

i will give them 85% out of 100% becox their rate is very bad and poor, but apart from that, their service is great and work smoothly

August 14, 2024
Unprompted review
Chinaitech logo

Reply from Chinaitech

We love to hear that, we will try to do something about it

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