Parcel Tracker & Manager Reviews 

155
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Ordered a parcel was tracked all the way to my address took 26 days then the package was in GB and was processed threw the courier and apparently Yanwen had the package from the start . Had a pop up... See more

Company replied

Rated 1 out of 5 stars

Fake tracking number 22 days, ordered 2 orders and both failed to arrive. Delivery was from China but payment seem to be taken from Spain. Contacted the original company, no resolution just copy and p... See more

Company replied

Rated 1 out of 5 stars

Ordered makeup bag with mirror from Chloe ferry (Geordie shoeres ) link and it took me to zinawo website. I thought it was be legit considering a reality show celebrity was advertising it . Anyways it... See more

Company replied

Rated 1 out of 5 stars

There was an advertisement on Facebook that promoted themselves as a local Bed, Bath and Bodyworks here in Tampa. I placed the order for five candles for Christmas in November. I then saw on the tr... See more

Company replied

Company details

  1. Information Service

Written by the company

A universal system for tracking and managing parcels in one place. Now, you have an online assistant searching and managing orders from the most popular online marketplaces and more than 600 postal and logistics carriers worldwide.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

155 reviews

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This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(155)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

fake

Never got my parcel gave me a shipping number had to pay £24 a month to see it!
Said parcels been delivered & it hasn’t
Fakeeeee

October 16, 2024
Unprompted review
Parcel Tracker & Manager logo

Reply from Parcel Tracker & Manager

I am Denys, developer of the site ChinaPost-Track.com

As you understand, we are not a delivery service (we are not chinapost.com.cn).
My site helps to track parcels from more than 600 carriers' websites.
If you have a problem with the parcel, you should contact your carrier.


https://www.trustpilot.com/review/chinapost.com.cn
https://www.trustpilot.com/review/www.ems.com.cn

How did our trackers work? I see the tracking data is correct, But you confused the carrier with us. Can you delete the review or rewrite it?

Also, you can read our articles about your case:

https://chinapost-track.com/help/fake-tracking-numbers
https://chinapost-track.com/help/my-package-shows-as-delivered-but-i-still-have-not-received-it

Thanks, Denys

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Rated 1 out of 5 stars

‼️Scam‼️

‼️Scam‼️
There couriers for scam companys supply fake tracking stating the parcel is moving and also delivered there site is all chinese 0 customer service

August 20, 2024
Unprompted review
Parcel Tracker & Manager logo

Reply from Parcel Tracker & Manager

Hi Kate

I am Denys, developer of the site ChinaPost-Track.com

As you understand, we are not a delivery service (we are not chinapost.com.cn).
My site helps to track parcels from more than 600 carriers' websites.
If you have a problem with the parcel, you should contact your carrier.


https://www.trustpilot.com/review/chinapost.com.cn
https://www.trustpilot.com/review/www.ems.com.cn

How did our trackers work? I see the tracking data is correct, But you confused the carrier with us. Can you delete the review or rewrite it?

Also, you can read our articles about your case:

https://chinapost-track.com/help/fake-tracking-numbers
https://chinapost-track.com/help/my-package-shows-as-delivered-but-i-still-have-not-received-it

Thanks, Denys

Rated 1 out of 5 stars

China Post: The Ultimate Scam for International Shoppers. Fraudulent Deliveries and Non Responsive Help

I'm expecting a couple of parcels sent from China via China Post, but they’ve never been delivered to my address in the UK. It’s already been 25 days, but the strange thing is that the status of one of these parcels shows "Delivered"—yet neither I, my neighbors, nor the concierge have received it.

I attempted to contact China Post using the provided phone number (+86 11185), but I was told to dial another number for international inquiries (+86 11183), which is the customer care contact for “ems.com”. Unfortunately, this number appears to be non-existent. The platform also offers alternatives, such as reaching customer service via WeChat, but the only option there is to follow them—there’s no way to engage in an actual conversation. The only other available option is interacting with a ChatBot, which proved to be just as unhelpful

I’m deeply concerned that China Post might be involved in some kind of scam or that scammers are working within the company, possibly in collusion with dishonest suppliers. It seems like they’re shipping empty boxes from China and then making those parcels "disappear" once they reach the destination country. This could explain the frustration of many others who’ve faced similar issues over time. They also make it extremely difficult to reach them, and it’s almost impossible to leave any reviews—positive or negative for ChinaPost.com

I’m confident that the suppliers I ordered from in Shenzhen might never have put those items inside the boxes at all. They are surely working in cahoots with people at China Post (if not China Post itself), manipulating the system to scan empty parcels at various stages of their journey, only to dispose of them once they reach the destination country. This is the only plausible explanation that makes sense to me.

I’ve been purchasing items from China for years, usually from other cities, and the honest suppliers have always used reliable carriers like FedEx or DHL. This time, I specifically requested the parcel to be shipped via FedEx for reliability and speed. Although I was assured it would be, it never happened. I didn’t initially complain, thinking it might just take longer, but it’s now clear there are other reasons for the delay.

Exercise caution when purchasing from suppliers you've never dealt before. Start by buying just one item, even if they assure you that it will be shipped using a reliable carrier. If you sense that they intend to use China Post as the shipping method, it’s wise to walk away—unless you’re willing to take the real risk of being scammed

August 21, 2024
Unprompted review
Parcel Tracker & Manager logo

Reply from Parcel Tracker & Manager

Hi Winston Vaz

I am Denys, developer of the site ChinaPost-Track.com

As you understand, we are not a delivery service (we are not chinapost.com.cn).
My site helps to track parcels from more than 600 carriers' websites.
If you have a problem with the parcel, you should contact your carrier.

https://www.trustpilot.com/review/chinapost.com.cn
https://www.trustpilot.com/review/www.ems.com.cn

How did our trackers work? I see the tracking data is correct, But you confused the carrier with us. Can you delete the review or rewrite it?

Thanks, Denys

Rated 1 out of 5 stars

No Reply received yet Neither from the…

Further to my earlier review, I have been informed that I have been scammed. My point is that if China Post name is being used, why is no action being taken against the scammers. Even though the email were sent to them they did not respond much earlier. They should have at least replied negatively to the email I sent them.

I could have put a stop to the payment
No Reply received yet Neither from the seller or China Post.

I have reviewed all my Cameras and there is NO Record of any delivery to my Property Address.

I have also visited every house on the whole street to enquire about any wrong delivery with my Neighbours but have not received any news.

Looks like the Delivery man has not delivered the items at all

Winston

----- Original Message -----

From:

To:

feedback@chinapost. com.cn>

Cc:

Sent:

Mon, 12 Aug 2024 16:07:39 +1000

Subject:

Re: Fwd: Fwd: FW: Re: Re: Re: onfidce1175 Shipment Status Updated

In Spite of repeated Emails, I have not received a reply from either the Seller or the Courier company.

Am I being robbed or spammed.

Please reply
Winston
I need the following answers

1. Who do I contact in Melbourne to follow up regarding my parcel to find out where they delivered it? Can You send me a Melbourne local contact number or Address in Melbourne.

2. Could you recheck the address printed on the parcel in case the address was not correct.

3. I am happy to follow up locally if the name and details of the local courier is sent to me.

All details about this item is in the body of this Email below.

----- Original Message -----

From:
To:

feedback@chinapost. com.cn>

Cc:

OnlineShopping@linkage -yad.com>

Sent:

Sun, 11 Aug 2024 22:41:00 +1000

Subject:

Fwd: Fwd: FW: Re: Re: Re: onfidce1175 Shipment Status Updated
Subject:

Re: onfidce1175 Shipment Status Updated

Please track where my item has been delivered as I have not received it.

tracking number is: DU9100196068YM
Please check through the website: https://t.17track.n et/en.

Details below
 My contact no is

On the tracking system It says That the Item is Delivered. BUT I have not received it.

I need the following answers

1. Who do I contact in Melbourne to follow up regarding my parcel to find out where they delivered it? Can You send me a Melbourne local contact number or Address in Melbourne.

2. Could you recheck the address printed on the parcel in case the address was not correct.

3. I am happy to follow up locally if the name and details of the local courier is sent to me.

All details about this item is in the body of this Email below.

Winston

From:>

To:

Sent:

Sun, 11 Aug 2024 09:11:50 +1000

Subject:

FW: Re: Re: Re:
From: winrom

Date: 11/8/24 2:05 am (GMT+10:00)

To:

Subject: Re: Re: Re: onfidce1175 Shipment Status Updated
Please let me know the address details put on the despatch docket.
If it is wrong, I will go to the address to try and source the parcel.
From: >

Date: 11/8/24 1:27 am (GMT+10:00)

To:

Subject: Re: Re: Re: onfidce1175 Shipment Status Updated
Once again Please ask the freight company where they have delivered the item.
I have not received it. Have you put the correct address on the parcel?
Please reply urgently.
-------- Original message --------

From:

Date: 10/8/24 4:33 pm (GMT+10:00)

To: OnlineShopping

Subject: Re: Re: Re: onfidce1175 Shipment Status Updated

My contact number is My name is Winston. Please ask the freight company to follow up.
-------- Original message --------

From:

Date: 10/8/24 4:26 pm (GMT+10:00)

To: OnlineShopping

Subject: Re: Re: Re: onfidce1175 Shipment Status Updated

Could you please find out where my parcel is? It says Delivered but I have not received it
Thanks Winston
-------- Original message --------

From: OnlineShopping@linkage-yad. com

Date: 10/7/24 8:34 pm (GMT+10:00)

To:

Subject: Re: Re: Re: onfidce1175 Shipment Status Updated

Hi,Sorry for keeping you waiting for so long.your order has been packed and shipped and is being delivered to its destination.
your order has been shipped, your tracking number is: DU9100196068YM
Please check through the website: https://t.17track. net/en.
Have a good week.
Kind Regards
Customer Service Center

August 14, 2024
Unprompted review
Parcel Tracker & Manager logo

Reply from Parcel Tracker & Manager

Hi Winston Vaz

I am Denys, developer of the site ChinaPost-Track.com

As you understand, we are not a delivery service (we are not chinapost.com.cn).
My site helps to track parcels from more than 600 carriers' websites.
If you have a problem with the parcel, you should contact your carrier.

How did our trackers work? I see the tracking data is correct, But you confused the carrier with us. Can you delete the review or rewrite it?

Thanks, Denys

Rated 4 out of 5 stars

Package number got delivered says your…

Package number got delivered says your tracking site. It never was delivered, number AT472346413CN. Please check it out.
Good tracking device, a shame some people abuse this tracking device . Person behind this tracking device,helps you out!

So I got a fake tracking number, what's the delivery company in Belgium. Used by chinapost?

July 12, 2024
Unprompted review
Parcel Tracker & Manager logo

Reply from Parcel Tracker & Manager

Hi Klant

Thanks for the updated review
I suggest reading the info about your case.

https://chinapost-track.com/help/my-package-shows-as-delivered-but-i-still-have-not-received-it
https://chinapost-track.com/help/fake-tracking-numbers


Denys

--------------------------------

I am Denys, developer of the site ChinaPost-Track.com
As you understand, we are not a delivery service.
My site helps to track parcels from more than 600 carriers' websites.
If you have a problem with the parcel, you should contact your carrier.

How did our trackers work? I see that the tracking data is correct, But you confused the carrier with us. Can you delete the review or rewrite it?

Thanks, Denys

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Rated 1 out of 5 stars

Package never delivered and no response

I was tracking my order when it said they delivered my package but NEVER did received my parcel. There's always somebody home in my house. This is the second time as my first order was “Lost”. However, tried to contact them again for new order numerous times from 18th June and got no response! I know you don’t deliver but why was the tracking information incorrect?

June 18, 2024
Unprompted review
Parcel Tracker & Manager logo

Reply from Parcel Tracker & Manager

Hi Kristyn

I am Denys, developer of the site ChinaPost-Track.com
As you understand, we are not a delivery service.
My site helps to track parcels from more than 600 carriers' websites.
If you have a problem with the parcel, you should contact your carrier.

It is not what our site said. It said your carrier. We get tracking data from carrier sites.

Can you provide a tracking number? I can find your carrier by number and give the contact information of your delivery company.

Thanks, Denys

Rated 4 out of 5 stars

While these folks AREN’T China Post…

While these folks AREN’T China Post they do the tracking for them. They are quite considerate and willing to help you locate where your package might be if it is still in their system. I had a question and sent them a message… thinking they were China Post… they responded quickly, and gave me information they had and also showed true concern for a customer by making me aware that sometimes companies will give out fake information and can rip a customer off. They were very kind… and very efficient.

June 18, 2024
Unprompted review
Parcel Tracker & Manager logo

Reply from Parcel Tracker & Manager

Thanks, Janice 🙌

Rated 5 out of 5 stars

Chinapost-track is a great service

Chinapost-track is a great service, which allows you to follow the path of the parcels, but IT IS NOT THE COURIER that transports them. If a package doesn't arrive, it's not the fault of the person providing the information. Do not shoot the messenger! Ambassador doesn't bring any pain! Unlike others, it allows you to identify when a seller provides a false tracking number, or provides the same code to multiple buyers. You need to learn how to use it and know how to interpret the data.

June 16, 2024
Unprompted review
Parcel Tracker & Manager logo

Reply from Parcel Tracker & Manager

Thanks, Alì.

Rated 1 out of 5 stars

They say they delivered a package

They say they delivered a package. Never received the package. There's always somebody home in my house. I am retired And so is the other person that lives with me do not go through this company you will not receive your package

June 10, 2024
Unprompted review
Parcel Tracker & Manager logo

Reply from Parcel Tracker & Manager

Hi

I am Denys, developer of the site ChinaPost-Track.com
As you understand, we are not a delivery service.
My site helps to track parcels from more than 600 carriers' websites.
If you have a problem with the parcel, you should contact your carrier.

It is not what our site said. It said your carrier. We get tracking data from carrier sites.

Can you provide a tracking number? I can find your carrier by number and give the contact information of your delivery company.

Thanks, Denys

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Rated 1 out of 5 stars

False information

I ordered a item and the china post said it was delivered to my house I was home all day and it never came I would like to get some response to my problem or I will need to take some action.

May 22, 2024
Unprompted review
Parcel Tracker & Manager logo

Reply from Parcel Tracker & Manager

Hi Jan


I am Denys, developer of the site ChinaPost-Track.com
As you understand, we are not a delivery service.
My site helps to track parcels from more than 600 carriers' websites.
If you have a problem with the parcel, you should contact your carrier.

It is not what our site said. It said your carrier. We get tracking data from carrier sites.

Can you provide a tracking number? I can find your carrier by number and give the contact information of your delivery company.

Thanks, Denys

Rated 1 out of 5 stars

Item not delivered

I have been tracking my order - AM346142649CN
On your website it's written that it has been delivered to my home on 22 May - this didn't happen. I didn't get my order. The address is correct.
Therefore, I would like you to solve this problem as soon as possible as the order was already paid.

May 22, 2024
Unprompted review
Parcel Tracker & Manager logo

Reply from Parcel Tracker & Manager

Hi Vilma Serrano

I am a developer of ChinaPost-Track.com. As you understand, we are not a delivery service.
Your tracking number AM346142649CN was issued by China Post https://www.ems.com.cn/

Tracking Data from the official carrier:
https://prnt.sc/dYEHSebubH4R

Check our help about your case:
https://chinapost-track.com/help/my-package-shows-as-delivered-but-i-still-have-not-received-it
https://chinapost-track.com/help/fake-tracking-numbers

Can you change the rating or delete it?

Thanks
Denys

Rated 1 out of 5 stars

I delivered my package..

It delivered my package... I says on the internetpage.. But not here so thanks for nothing

May 18, 2024
Unprompted review
Parcel Tracker & Manager logo

Reply from Parcel Tracker & Manager

Hi Tonny Beton

I am Denys, developer of the site ChinaPost-Track.com
As you understand, we are not a delivery service. My site helps to track parcels from more than 600 carriers. If you have a problem with the parcel, you should contact your carrier.

Can you provide a tracking number? I can find your carrier by number and give the contact information of your delivery company.

Thanks, Denys

Rated 1 out of 5 stars

Crappy shipping information!!

Crappy shipping information!!! They don’t provide enough assistance as to where products are in route.

May 19, 2024
Unprompted review
Parcel Tracker & Manager logo

Reply from Parcel Tracker & Manager

Hi Deta Conklin Bennett,

I am the developer of the tracking site chinapost-track.com. My site supports tracking for over 600 carriers and provides tracking data from the official carrier site.

What tracking number did you use, and what do you mean by "Crappy shipping information"? The site provides tracking data from the official carrier site only. Is the parcel information different from the carrier's information? Or did you intend to write a review for an online shop or your carrier, but mistakenly posted it on my site?

Denys

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Rated 1 out of 5 stars

They claim to have delivered but it’s…

They claim to have delivered but it’s not true, I have had the worst experience with them, waiting for my item in transit for weeks and then showing it was delivered when it was never delivered. They are a scam company!

April 20, 2024
Unprompted review
Parcel Tracker & Manager logo

Reply from Parcel Tracker & Manager

Hi Laszlo Egry Bulnes

I am a developer of the universal parcel tracking site https://chihapost-track.com.
My site is not a delivery service. We provide to track parcels from more than 600 carriers from China but we are not China Post (ems.com.cn)

Apparently, you confused my website with the carrier’s website, and since you didn’t receive the parcel, you gave it a bad rating. But I assure you my site works perfectly. I provide parcel data only from the official websites of carriers. If you have a problem with your package, then you need to contact your carrier directly.

I have written some helpful information about your case. It may be useful to you. Please refer to the following URL: https://chinapost-track.com/help/my-package-shows-as-delivered-but-i-still-have-not-received-it

And if this is a mistake, can you correct or delete your rating, since many people mistakenly gave me a bad score without understanding the situation

Thanks for understanding.
Denys

Rated 1 out of 5 stars

Still waiting…

I live in Belgium. I ordered from the website: www longchampbelgium be ,and i ordered a bag. I ordered on march 22. Now it is april 12 so it has been 3 weeks already. I paid 80€. I can track my parcel with 17track. It still hasn’t changed. My tracking number is AS051561852CN. This was my first and last time ordering on a website I don’t know. I really hope I will still receive my package. And also little hope that it is before monday or monday because i really need it to go on a trip.

March 22, 2024
Unprompted review
Parcel Tracker & Manager logo

Reply from Parcel Tracker & Manager

Hi Mahe Van den Berghe

I am the developer of the parcel tracking site.
As you understand, we are not a delivery service.
We help to track parcels from 600 carriers' sites.

Your carrier is China Post EMS https://www.ems.com.cn/queryList
Screen Shot from official carrier site: https://prnt.sc/co22IK_X0sUS

It looks like you rated the wrong site. You should contact your carrier and online store.
Also, you can check our help section.

https://chinapost-track.com/help/my-package-shows-as-delivered-but-i-still-have-not-received-it

Denys

Rated 1 out of 5 stars

Delivered to wrong address

Delivered to wrong address

April 11, 2024
Unprompted review
Parcel Tracker & Manager logo

Reply from Parcel Tracker & Manager

I am the developer of the parcel tracking site.
As you understand, we are not a delivery service.
We help to track parcels from 600 carriers' sites.

We can detect carriers by tracking number; what is your tracking number?

You rated the wrong site. You should contact your carrier and online store.
Also, you can check our help section https://chinapost-track.com/help/my-package-shows-as-delivered-but-i-still-have-not-received-it


Denys

Rated 1 out of 5 stars

I order my parcel over a month ago

I order my parcel over a month ago, still stuck at Sunbury on Thames for 10 days always saying in transit and delivered. The web site is a shamble the English one also, none of the tab work absolutely no respond from any of my request. Sorry never experience anything like this with any postal order, I Truly believe there is something wrong with the company and very suspicious. Lets be honest a useless company can only do this, learn from Amazon. Your web site was put together by 2 years old.
2024-03-04 14:53
In-Transit
ying guo Sunbury-on-Thames,Surrey,TW16 5DD,yi tuo tou 【GB Surrey Sunbury-on-Thames TW16 5DD】,Delivered[ying guo Sunbury-on-Thames,Surrey,TW16 5DD,yi tuo tou 【GB Surrey Sunbury-on-Thames TW16 5DD】]
10:45
In-Transit
ying guo Sunbury-on-Thames,Surrey,TW16 5DD,chu men tou di 【GB Surrey Sunbury-on-Thames TW16 5DD】,Out for Delivery
2024-03-03 17:29
In-Transit
ying guo 【In/At Mailbox】,In/At Mailbox,In Transit
2024-03-01 16:20
In-Transit
ying guo Sunbury-on-Thames, mu de di zhuan yun 【Sunbury-on-Thames】,In Transit
2024-02-29 15:20
In-Transit
ying guo kuai jian dao da chu li zhong xin 【GB Surrey】,Arrival at Processing Center [ying guo kuai jian dao da chu li zhong xin 【GB Surrey】]

February 8, 2024
Unprompted review
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Rated 1 out of 5 stars

They claimed they delivered my package…

They claimed they delivered my package and left it where I requested but I never received a package! And that is after them telling me it would arrive in 2-4 weeks but it took over a month for them to claim it was delivered and I have tried many times to get in contact with them but they will not respond! But yet I’m still being charged the $12.99 delivery charge even though they claim to give a 100% refund if your package is not delivered or if it is damaged. I would not have even given it a 1 star but it wouldn’t let me leave a review without at least 1 star.

February 23, 2024
Unprompted review
Parcel Tracker & Manager logo

Reply from Parcel Tracker & Manager

Hello Michele,

It seems like you may have made an error while rating the universal parcel tracking site. Please note that we are not a delivery service. If you intend to rate China Post, please visit the following URL: https://www.trustpilot.com/review/chinapost.com.cn.

We provide support for tracking parcels from over 600 carriers in one place. Would you be willing to change or delete your previous rating?

Thank you.

Rated 2 out of 5 stars

Don’t understand the 17 track parcel…

Don’t understand the 17 track parcel tracker.
Where is my parcel?

February 21, 2024
Unprompted review
Parcel Tracker & Manager logo

Reply from Parcel Tracker & Manager

Hi Sarah Tigar

Why did you rate our universal parcel tracking, not 17track?
It looks like you are looking for your carrier, but we are not China Post
If you need to contact China Post, you should visit the official carrier site: https://www.ems.com.cn/english/

Please either modify the rate or remove it completely.

Thanks

Rated 1 out of 5 stars

Total fake tracking information

Total fake tracking information. No item was ever delivered and "signed for". Fake company shipment just to get money.

December 20, 2023
Unprompted review
Parcel Tracker & Manager logo

Reply from Parcel Tracker & Manager

Hi Ticked

We are not China Post (https://www.ems.com.cn/english/)

We don't sell any goods. We don't send any parcels.
We show tracking data from the official carrier site

What is your tracking number? I will prove your mistakes

Thanks

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