Purchased as a present for someone who loses stuff, and another for myself. Once set up, it works really well - finding phone, or finding the card (in your wallet or elsewhere). Set up was easy, but I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Chipolo helps you live your life to the fullest by keeping track of your essentials with ease. Our tracking tags combine a signature minimalist and colorful design with a perfect balance of price and powerful features. Chipolo trackers are universally compatible with Apple Find My or Find Hub on Android and offer extra features, like Call Your Phone, in the Chipolo companion app. Made sustainably from recycled materials, our finders feature replaceable or rechargeable batteries and come in paper-only packaging. They’re made locally in Europe, Slovenia.
Contact info
Gabrsko 12, 1420, Trbovlje, Slovenia
- +386 8205 8252
- info@chipolo.net
- chipolo.net
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought a pack of 6 loops
Bought a pack of 6 loops, unfortuantely one of them did not work reported it did a quick video to show it wasn't working and a new one appeared in the post a few days later. Top quality service :-)
Best in class
Best in class. With wireless or USB-C charging is unmatched. Works as expected. App could be a bit better. 👌
Reliable device
Great device. Its reliability depends on the performance of Google Find Hub network which at times could be sketchy. One of the tags I oredered developed a battery fault and Chipolo immediately despatched a replacement product - First class customer service on their part.
great product and service
After almost 2 years of working flawlessly I had issues with my Chipolo ONE trackers and they replaced them with the new POP.
Prompt delivery for one of the best…
Prompt delivery for one of the best little gadgets I have ever bought
An easy swap 🙂
Two Chipolo one point ( Keys+bike )
We have two chipolo One Point, one for our keys the other for our E-Bike. In both cases the functionality is very good.
Sitting in a restaurant you can see where your bike is parked always. Very nice .....very easy to find with Google Where is..... Very easy to install...
Thats the way it should be, thank you.
Good size tracker works well
Came quickly and worked for what was needed as a tracker, connected to my phone. Though I had to get a young person to set it up!
Quick solution to the problem
Wery early after my request for help, the custemer service answered and implemented the proposed solution
5 stars from me...........!!!!
I've bought around 12 chipolo pops for myself and freinds and it's been a lifesaver for me. No more losing/leaving keys around the house as they are found with just a click on the app. Plus if you misplace your mobile the chipolo can find that too which is brilliant.
I have had I issues with a couple of the devices but the customer service I received was amazing.
Sent a message on a Sunday evening knowing they would be responding at the start of the week but it was first thing Monday morning and my replacements were with me in 2 days.
I cannot fault them as they back their brand 100% and I do recommendi them to anybody in the market for a tracker at a great price.
Expensive and undesired fees! Be aware!
Nothing ot object about the product. However the shimpent got retained by the courier they've employed (UPS) and I was asked to pay 41 USD in fees in order to release it on top an already expensive product. I've requested a retrieval of funds and they simply excused themselves with a small really easy to miss disclaimer on checkout page, then they've just stopped answering to my emails. Won't order again nor recomend.

Reply from Chipolo
I got the card chipolo as a gift but…
I got the card chipolo as a gift but sadly the first device or card came with a sound issue that I contact support for help which is a simple video explained the issue of my device they arranged a replace it which I received in 2 days. I just can be honest they turn my discomfort with the product to trust the brand and future client of their products. This card exceed my expectation help me already to find my wallet in 2 occasions already in a week. I recommend this brand and product 100% is that an A+ thanks..
Quick response to Chipolo Card Renewal Query
My Chipolo Card Spot (which works with the iphone) came to the end of its life. Chipolo sent an email inviting me to replace it, offering a 50% discount code and providing a link to the webpage to place the order. I duly placed the order and then noticed that what I had ordered was the Chipolo Card not the Chipolo Card Spot. I assumed that the Card I had ordered would not work with an iphone and therefore emailed asking them to amend the order to a Card Spot. Masa from the support team responded within half an hour saying that she could not amend the order but she would cancel it so that I could order the correct card. She added that in fact the non-Spot Card now worked with the iphone. So I reordered the Card and obtained the 50% discount. I was impressed by (a) the speed of the response and (b) the fact that the first credit card charge was refunded immediately.
It's great
It's great, I loose my keys in the house all the time so this saves me a lot!
Great product with excellent customer…
Great product with excellent customer support. One of my devices had an issue 2 years later and they shipped me a brand new one of the upgraded models free of charge
Excellent customer service
Excellent customer service. I had an issue with my iPhone which meant taking it back to factory settings. I couldnt register my Chipolo devices. The customer services team were speedy and incredibly helpful. We exchanged a few emails and the issue is sorted. Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







