Chipolo Reviews 

The Chipolo's (Specifically the "Point" Variants) stopped working entirely. I got two new Chipolo's entirely for free and shipped them back to them, paid by them, as expected. Other than this one time issue this product has been amazing, and I have not had the issue since, and it's been 7 months- longer than the length I had owned my first pair. What I am trying to say is that even though I had issues and it could've been detrimental, they were extremely kind, passionate, and understanding of my issue, and solved it very quickly.

Had an issue pairing the card with the app thanks to myself. Wrote to the customer service by email cca 9PM. The response with the solution came within minutes. What a customer care! Happy with the product!

I had an issue with a tag. I was partially resposible for the problem. They sent me a new tag. This is customer service!

The tags and card point (for wallet) I have are very good trackers. The Card Point battery ran out 9 months early - when I contacted support to ask if I could get the replacement discount they turned it into a warranty request and sent me a new one which arrived in a couple of days. Can't complain about that.

We have used Chipolo products for many years. I was in need of a wallet card. I ordered the “find my” card for Apple IOS. It worked for a couple months and then stopped chirping altogether. It would connect but no audible chirps at all. I emailed Chipolo and within two days that had a new one shipped! Great customer service. Nina communicated via email and after a few exchanges all within 2-3 hrs it’s on its way! Highly recommend!

I had an issue with my Chipolo card and reached out to customer service. I was helped by a live human immediately (Nina) who was able to help me troubleshoot and assist me with the issue. Side note - these Chipolo cards are a lifesaver if you love to lose your wallet like I do.

I had a card that died - Support did what they could do resurrect it, but it was not going to happen, so to my surprise, they sent a replacement, which works as advertised. Well done guys - this could not have been any better!

The product itself is great. I have two the wallet card and the pop disc for my keyes. My disc stopped working properly after 14 months and they replied to my support questions quickly and arranged a new replace ment. The trackers saved me hours hunting for keys and wallet.

My old Chipolo One Point discharged and refused to reconnect after new battery is inserted. I ended up contacting Chipolo customer service via email. I have received human reply within 5 minutes with exact troubleshooting steps and we managed to bring my Chipolo tracker back to life shortly after.

My Chipolo Card started to break apart in my wallet. I was under a year of owning it so I contacted customer support. They were able to assist me with 1 reply and mail me a brand new card. This was the fastest and easiest warranty replacement experience I have ever had. They deserve 5 stars. I am very happy and pleased with their service.

I received a Chipolo as a gift from my Company, which has stopped working properly. The Customer Service (Masa, who contacted me after a request on the App) verified that it was still on the warranty and replaced it in a week, even without any evidence of the purchase, being it a gift. Super Customer service, far beyond my expectatives. Thank you Masa!

I had a cracked Chipolo CARD Spot, and contacted support, who replaced it free of charge. Much appreciated, and will likely buy more Chipolo cards in the future.

Prompt response with product questions and the instructions for activation were very clear and concise. It answered all my questions on how to get the product activated and use it. Highly recommend and q very loud beep(s) for locating the device. Please read the instructions in the books before asking questions.

The set up and software is so user friendly...it's crazy!
Not to mention the after sales follow up and support.
I wish my whole life was this easy

Great company and excellent costumer service!

Failed to play sound when I needed to locate my wallet. I do not have trust in the product.

I was having trouble with my Chipolo Spots. The customer service was amazing. They worked with me until I got them working. The problem was me not Chipolo. Thank you so much.

Had some questions swiftly answered before purchasing a four pack Chipolo ONE Point and one year later one of them broke and without too much hassle I got a free replacement. So very good experience.

Products work great and have replaceable batteries unlike other brands. Customer service is great I had an issue connecting my ONE Point but a factory reset sorted it out after speaking with customer support.

Had problems with setting up .We could find both Chipolos most of the time ..but could not make them ring . Had fantastic service online with quick detailed replies and eventually replacements sent super quick . Excellent ...highly satisfied .