A very pleasant and helpful company to deal with. We ordered a reconditioned lawnmower but they later phoned to say that they didn’t have any more so were sending us a new one for the same price. Very... See more
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Not surprisingly with the evidence I had, I took to Small Claims Court, & today have received from HMPG a cheque for £1499.98 which includes Court & bailiff charges, my expenses & interest at 8%. I... See more
Cannot fault your product (petrol trimmer) does fantastic job and fab price with extra 10% off - excellent. But you really should look into your delivery drivers. Our parcel was left on the path... See more
Company replied
I wanted a simple and reliable mower, my last Mount field had lasted 20 years. This seemed to be the natural successor and Chipperfield could supply it at a very good price went elsewhere it was mostl... See more
Company details
Written by the company
Best Priced Lawn Mowers for Sale. We have Mountfield, Efco, Hayter and Maspot Lawn Mowers, Lawnflite, Moutfield Lawn Tractors on Sale. Free Next Day Delivery on All New Mowers.
Contact info
72 High Steet , AL2 1QN, St Albans, United Kingdom
- 01727 589053
- customercare@buyanddrop.co.uk
- chipperfield.co.uk
Best Weed Killer
Item delivered as stated. Used straight away and best weed killer I've used great for getting rid of moss on driveway as well. Recommended to son who bought one as well.
October 20, 2020
Reply from Chipperfield Garden Machinery
Dear Paul, Many thanks for your review. We hope to see you again soon as Chipperfield! Thanks Max
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Lack of Customer Service
I ordered a ride on lawn mower. It came in the secure pallet. The first cut was awful, the shake, the noise, the chute was clogged - called customer service. They said they would get back to me. They never did. Called again, they would get back to me, never did. Called again, this time they would ask a local repair person to have a look. It was picked up. Never heard anything. I called them and it came back, nothing wrong. and to be fair it has been fine every since. But I had to do all the chasing of a purchase that was over £1,300! I really expected more help. So the item is good for the lower priced model but the customer service was not helpful at all!!
October 20, 2020
Reply from Chipperfield Garden Machinery
Good afternoon Nicole
Im very sorry that we didnt get back to you as soon as we should have. I can see you purchased your tractor in early July. We are a very small team and had unprecedented amount of orders, calls, emails etc and didnt take on any more staff until later on in the season. Hopefully this shouldnt be the same going forward if you do have any further issues.
Kind regards
Sally
Lawnmower mountfieds SP45
Lawnmower mountfieds SP45 bought for my son who was very pleased with it took him 45mins to set it up the tricky part was getting the oil in so you will need a small jug or funnel the delivery was fast and the lad was very helpful
October 20, 2020
Reply from Chipperfield Garden Machinery
Good afternoon Eileen
Im pleased to hear your son is very happy with his mower. Perhaps i can help with the promised that was not followed through if you can advise what it should have been?
Kind regards
Sally
Fast delivery
Fast delivery, product in immaculate condition and well packaged really happy
October 20, 2020
Reply from Chipperfield Garden Machinery
Good afternoon Samantha
Im glad to hear that you are very happy with the service and your machine. Hopefully we can assist you again in the future with further purchases.
Kind regards
Sally
Great value for money, doesn't cut very low
Great value for money, doesn't cut very low
Delivery very quick, customer support excellent and very responsive, price for functionality great
Easy to assemble, fired up on first pull. Always starts first time.
Large wheels work well over most terrain.
Only disappointed is that the lowest cutting height is 25mm which is quite alot longer than my previous mower, so if you like a nice short cut, this is not the mower for you
October 20, 2020
Reply from Chipperfield Garden Machinery
Good afternoon Mr Bush
Its a shame the mower doesnt cut as low as you would like but hopefully that wont put you off many years of use. If you do need any more assistance please do not hesitate to contact us again.
Kind regards
Sally
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Great looking machine
Great looking machine - arrived ready built....confused at first with pulling this and pushing that but not a real problem. Cut quite low on highest setting. Down side... only used once due to a. The hot weather - no grass! b. Wet weather +++ too wet.
October 20, 2020
Reply from Chipperfield Garden Machinery
Good afternoon
Thank you for your custom. Hopefully you will get to use your machine in the near future before it is too late this year.
Kind regards
Sally
Really wonderful service ..
Really wonderful service ... and also for informing me of all the clever additional gadgets available and all good offers too .
Very Many Thanks
October 20, 2020
Reply from Chipperfield Garden Machinery
Good afternoon
Thank you for your very kind words they are much appreciated in these difficult times.
Kind regards
Sally
Excellent value for money
Excellent value for money.
Arrived well wrapped and in a timely manner..
October 20, 2020
Reply from Chipperfield Garden Machinery
Good afternoon Mr Whiffing
Thank you for your custom and 5 star review. Im pleased everything went well and hope you have many happy hours of use out of your machine.
Kind regards
Sally
Cannot fault your product (petrol…
Cannot fault your product (petrol trimmer) does fantastic job and fab price with extra 10% off - excellent.
But you really should look into your delivery drivers. Our parcel was left on the path by our house in full view (driver did not even try to find suitable secure place) no card through letter box, did not even try leaving it with a neighbour. Luckily one of our neighbour made us aware after she had moved it out of sight.
October 20, 2020
Reply from Chipperfield Garden Machinery
Good afternoon Mr Coup
Im sorry that the delivery wasnt up to standard, i will speak to our accounts department at DX so they can take this up with the driver.
Kind regards
Sally
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Quality product from a great company.
Excellent. Accurate website description, quick delivery, great product, brilliant price. Highly recommended.
October 20, 2020
Reply from Chipperfield Garden Machinery
Good afternoon Andy
So pleased to hear that you would recommend us it is very much appreciated.
Kind regards
sally
Good communication and quick delivery
Good communication and quick delivery. Good prices as well. Haven't used the strimmer yet so reserve judgement on that.
October 20, 2020
Reply from Chipperfield Garden Machinery
Good afternoon Mr Middleton
Thank you for your review hopefully when you use the strimmer it will live up to your expectations, of course if there are any issues please do not hesitate to contact us.
Kind regards
Sally
Excellent mower
Excellent mower - fast delivery, good price. Assembly instructions are as others have said, somewhat sparese but easy to find the information online and it's a great little machine.
October 20, 2020
Reply from Chipperfield Garden Machinery
Good afternoon Simon
Its good to hear that you are very pleased with the mower. We will pass on your comments about the assembly instructions to the manufacturers.
Kind regards
Sally
Happy
Originally ordered a Petrol Mountfield but he day before delivery Mowditect phoned to say it was out of stock.
However the Racing alternative they offered saved me a pretty penny, is perfectly acceptable and arrived the next day
Overall happy with the service and product
October 20, 2020
Reply from Chipperfield Garden Machinery
Good afternoon
Im glad you are happy with the alternative machine and the service that you have received.
Kind regards
sally
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Reply from Chipperfield Garden Machinery
Good afternoon Mr Grice
Thank you for your custom and review, hopefully we will be able to help you again.
Kind regards
Sally
Thanks Mowdirect
Thanks Mowdirect, unfortunately in this instance you were not able to obtain my trailer.
October 20, 2020
Reply from Chipperfield Garden Machinery
Good afternoon Veana
Im sorry we couldnt get your trailer but very pleased that you still gave us 5 star review.
Kind regards
Sally
Reply from Chipperfield Garden Machinery
Good afternoon Brian
Thank you for your 5 star review. Its good to hear that everything went smoothly.
Kind regards
sally
Feider Scarifyer
I bought a Feider scarifyer several weeks ago and have just used it. Arrived quickly easy to assemble and worked on the second pull. I have a large lawn and on the highest setting it removed a large amount of thatch. I am very impressed with this machine and the service from Mowdirect who I have used in the past.
October 20, 2020
Reply from Chipperfield Garden Machinery
Good afternoon
Thank you for your repeat custom. Im very pleased to hear that you are impressed with the scarifier.
Kind regards
Sally
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Never used this site before but more…
Never used this site before but more than happy with it. Ordering was easy and notifications were very good on time of expected delivery.
October 20, 2020
Reply from Chipperfield Garden Machinery
Good afternoon Kathleen
Very pleased to hear your 1st experience was a positive one. Heres hoping for many more.
Kind regards
Sally
Service very good
Service very good, delivered the next day.
Very pleased with the mower, does what it says on the tin!
October 20, 2020
Reply from Chipperfield Garden Machinery
Good afternoon Sheila
Thank you for your custom and your review.
Kind regards
Sally
Bought a ride on but unfortunately…
Bought a ride on but unfortunately didn't do what I need it to do so I sold it and and the warranty was transferred to new owner.
Excellent company and no quibble guarantee.
Will buy from them again.
October 20, 2020
Reply from Chipperfield Garden Machinery
Good afternoon
Im sorry to hear that the tractor wasnt suitable. It is all noted on your account that the warranty is now with the new owner. Perhaps we can help you in the future with an alternative machine.
Kind regards
Sally
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