I ordered a box of 18, High Cocoa, Dark Ganaches and two bars of Cherry Brandy with Marzipan for Christmas. The dark chocolate-covered bars were sublime... and unusual: cut thick slices or just tak... See more
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Review summary
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Reviews shaping this summary
Repeat of last year's order for mini chocolate eggs for Easter egg hunt in the churchyard. Price increase reasonable given rise in raw material prices. Easy website to find product and order. promp... See more
The website's super easy to use and well-organized. I ordered the Valentine's chocolates for my mum, and the personalized message I added was spot on, just like it looked on the packaging on the websi... See more
I’ve always been confident using the Chocolate Trading Company. They have a good range of products and great customer service. My item arrived in good condition and in plenty of time. I have no hesita... See more
Company details
Information provided by various external sources
Chocolate Trading Company have the widest range of premium chocolates available online in the UK. From superior quality chocolate gift boxes through to economically priced chocolate ingredients and decorations.
Free Gift Message
Include a Free Chocolate Gift Message with Every Order
Include a free gift message with your chocolate gift order, or choose from a range of exclusive greeting card designs.
Contact info
The Old School, Byrons Street, Macclesfield, United Kingdom
- 01625 508224
- enquiries@chocolatetradingco.com
- chocolatetradingco.com
4.8
Excellent
19K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Disappointed
Package returned to warehouse as damaged. Missed the day it would've had most impact. Paid for 'Next Working Day delivery (1 hour slot)' £5.95 (£0.99 VAT) which was never refunded. Bit disappointed.
October 15, 2025
Reply from Chocolate Trading Company
Dear Marc,
Thank you for your valued feedback.
As discussed previously with our Customer Services team, whilst we regret that your original order dispatch (carried out in a timely manner by ourselves), was damaged whilst with the courier and returned to us for inspection; we promptly notified yourself with options, as soon as it was received back.
You requested the re-dispatch of your order, which we had offered with our compliments, re-picking the order from new stock and re-packing for dispatch.
We did offer the alternative of a full refund of your order which would have included your original postage costs.
Kind regards
Customer Services
Chocolate Trading Co.
Great variety of high quality vegan chocolates
This company has multiple options of vegan high quality chocolates , and all of them delicious!
October 13, 2025
Indistinct flavours
The ganaches had a lovely texture but the chocolate covering was very thin. The flavourings, especially fruit ones, were very indistinct other than "fruity" rather than, say, passion fruit. Visually, chocolates looked very similar and difficult to find from the menu card.
October 7, 2025
Reply from Chocolate Trading Company
Dear Catherine,
Thank you for your valued feedback.
The Chocolate selections in your order do have deliberately thin enrobing (coatings) of single origin chocolate, show-casing the expertise & craft of the chocolatier.
They're also made without added sugars or artificial flavorings.
Kind regards
Customer Services
Chocolate Trading Co.
The chocolate bars are delicious
The chocolate bars are delicious. Delivery was prompt and well packed.
October 10, 2025
Quality product and swift delivery
October 9, 2025
Quality chocolates
Good choice of quality chocolates very easy to order and arrived on time safely thank you
October 10, 2025
Reply from Chocolate Trading Company
Dear Mr Cassidy,
Thank you for your valued feedback, regarding your recent order.
We would be pleased to receive your further comments on how we could make our online chocolate buying experience a 5-star one for you.
Kind regards
Customer Services
Chocolate Trading Co.
Well packed and good loyalty scheme and…
Well packed and good loyalty scheme and prices. Just need to get the minimum spend to receive Free delivery down to a reasonable amount
October 6, 2025
Great Chocolate
Very high quality, delicious chocolate that is difficult to find. I received my order quickly and it was packaged very well.
October 6, 2025
great choice fast delivery
October 6, 2025
Very good chocolate
Very good chocolate, can’t recommend it highly enough. And delivered on time. What more is there to say?
October 6, 2025
very special gift
Different, unusual and quality!
Gift so have not tried yet but these are special.
October 6, 2025
Fantastic confectionary.
Website was easy to use and had a large variety of lovely confectionary. My mother absolutely loved them, the taste and presentation box was a lovely touch.
I ordered this as a gift for someone in the UK, ( I am in Thailand currently.) The chocolates were delivered as stated and I was updated when dispatched and delivered. Would recommend.
October 2, 2025
Good product.
October 3, 2025
1st Class service every time
1st Class service every time! I would never use any other chocolate for my cakes. People always comment on how good the chocolate is, cannot fault it at all.
Delivery is quick.
September 23, 2025
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