Lucas Sarcona is amazing!! It took 29 minutes from start to finish closing my wife's IRA and my IRA. I began this journey in January 2026 and have spoken to Anna, Alli, Michelle, Joelle, Mareibell, Kr... See more
Company replied
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Lucas Sarcona is amazing!! It took 29 minutes from start to finish closing my wife's IRA and my IRA. I began this journey in January 2026 and have spoken to Anna, Alli, Michelle, Joelle, Mareibell, Kr... See more
Company replied
Leslie Anna is awesome. She's sharp, decisive, and very knowledgeable. Going forward, I am only going to work with Leslie Anna at Rocket Dollar/Digital Trust.
Leslie Anna was very helpful in solving my particular situation. She took the time to find out why my recurring distribution didn’t happen and then she took even more time to make sure it was resolved... See more
Company replied
I have been doing business with Choice for many years and they are always very helpful with any issues or questions I have. they have a great team of folks and I would highly recommend them to anyone... See more
Same bitcoin. Less taxes.
United States
Replied to 100% of negative reviews
Typically replies within 24 hours
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Kayla Wilson - always friendly. She helped with the problem.

Reply from Choice
Efficient, effective service. Able to answer my questions and let me know what steps I need to take to accomplish what I set out to do.

Reply from Choice
Kayla helped me to resolve my issue quickly and professionally.

Reply from Choice
Leslie Anna made the experience great. She is an absolute joy to speak with and very knowledgeable in her field.

Reply from Choice
I have dealt with Kayla many times since signing up. She is always professional and courteous. She is extremely knowledgeable and has always helped me with my issues.

Reply from Choice
Well, I have had my account in limbo for a month to six weeks. I was beginning to get a complex and Leslie Anna just was wonderful. It is so amazing that I was able to speak with Leslie Anna again. She went to the next step and contacted, reached out for me with her "Supervisor". She was just so sweet and sincere. She is truly an asset to DIGITAL. To me she is a keeper.

Reply from Choice

Reply from Choice
Kayla Wilson Has been a pleasure to work with. Very attentive and professional between her and Tanya they have kept my business with Bitcoin IRA when I had it in mind to go to another service.

Reply from Choice
I had a surprisingly pleasant telephone & online experience today. As a very "mature" woman who is not terribly knowledgeable about our newest technology, I refuse doing any type of business on the
computer if possible. Unfortunately, I needed to submit a filled-out form, asap, & hated the prospect of facing another online trauma. When I called to see if someone was available to perhaps assist me, a very lovely, feminine voice answered & proceeded to allay all my fears; the form was filled-out (with her help & patience) & submitted without the anticipated dread. Thank you, again, LA

Reply from Choice
Tony was great!! Helped troubleshoot a rollover issue and was able to drive to the finish line! Thank you Tony!

Reply from Choice
Tony Tijerina was pleasant, knowledgeable, and helpful. Answered my questions and offered information on crypto currency transactions.

Reply from Choice
Excellent customer support. My call to Bitcoin IRA was answered promptly, and Tony T handled the issue quickly and courteously.

Reply from Choice
Kayla was very helpful and got me exactly what I needed! A+ Service!!

Reply from Choice
Joelle was great to work with, she was very professional and friendly.

Reply from Choice
The representative was helpful and curteus.

Reply from Choice
The agent was very helpful and resolved my issue.

Reply from Choice
Leslie took the time with a great attitude, very professional, very caring and both spoke with me to find resolution and then patched in Fidelity to actually get to the bottom of what was delaying my real estate transaction. She used expertise, professionalism, empathy, and her strengths to help me close on this transaction and get the funds over to Digital Trust.
One of the greatest customer service experiences I’ve had in a long time. Thank you again, Leslie.

Reply from Choice
My account specialist Kayla really made the onboarding process to ChoiceApp.io a pleasure. She has been a pleasure to work with in rolling my IRA over to this wonderful platform.

Reply from Choice
Kayla Wilson was extremely helpful, friendly, and patient. She is the type of employee any company would cheerish.

Reply from Choice
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