ChoiceCash Reviews 

635
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and helpfulness, making interactions pleasant and supportive. The service and user experience are frequently described as easy, smooth, and quick, with many appreciating the efficient process and prompt funding. Many people found the company to be a reliable support, especially when facing urgent financial needs, consistently coming through for them. However, some customers also noted concerns regarding the cost of the service, finding it to be a little pricey. Specific issues included high annual interest rates and monthly payments, with some reviewers feeling the rates were not transparently communicated upfront.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as professional, friendly, and very... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the speed and ease of... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and... See more

User experience

Customers had positive experiences with user experience, describing the process as easy, smooth, and... See more

Payment

Consumers generally report positive experiences with payment, highlighting the speed and ease of the process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was Great wit Choice Cash bc the response was Great no delays.. only if you have the delays...Great Customer Service Skills.. very Professional and show Great Compassion in getting u ur... See more

Company replied

Rated 5 out of 5 stars

Very good customer service. I'm not very good at technology but the young men that help me out on my phone were very polite they stayed on the phone while I did what I needed to do. Like taking pictur... See more

Company replied

Rated 5 out of 5 stars

I was in an emergent situation, I called hoping to find any type of financial help. Within 3 hrs, paperwork was completed and funds were in my account. Everyone was so kind and helpful. I am so... See more

Company replied

Rated 5 out of 5 stars

Prompt answering and returning calls, explaining questions I asked. Helping me navigate the process to get the paperwork done. Would have light to get all of them stages of the process at one time ins... See more

Company replied


Company details

  1. #62 of 85 best companies in Loan Agency
  2. #98 of 177 best companies in Alternative Financial Service

Written by the company

Launched in 2019, ChoiceCash is a vehicle-secured loan option for borrowers from all walks of life. Serving customers in more than 20 states, ChoiceCash has grown to be a premier funding option, with more than a million loan inquiries processed! ChoiceCash title loans come with manageable qualification criteria for applicants with less-than-perfect credit, and offer competitive interest rates and loans terms. If you have a vehicle title in your name and a source of income to make your loan payments, you may qualify for fast funding with ChoiceCash. The ChoiceCash loan is made by Quill Bank, a Utah Charted bank, located in Provo, Utah. All loans will be serviced by LoanMart. Loan proceeds are intended primarily for personal, family and household purposes. All loan applications are subject to meeting Quill Bank’s credit criteria, which include providing acceptable property as collateral. Customers need to demonstrate ability to repay the loan.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

635 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(635)

219 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are quick to help and I highly…

They are quick to help and I highly suggest them

November 4, 2025
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your experience, Sandra. We’re happy to hear that you had a positive experience with us. Thanks again for sharing your feedback.

Rated 5 out of 5 stars

Kiara and was very helpful

Kiara and was very helpful, fast and friendly service. Very punctual. Answered all my questions

November 4, 2025
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Reply from ChoiceCash

Thanks for the feedback, Kimberly. We’re glad we were able to assist and happy to hear Kiara provided you with excellent service! We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Thanks

Thanks!!! Good company

October 25, 2025
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with a ChoiceCash loan! We truly appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Rick was very helpful

Rick was very helpful. He treated me with dignity and respect. The process was fairly easy. Highly recommend.

October 24, 2025
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Reply from ChoiceCash

Thanks Jason for taking the time to leave a review. We’re glad we were able to assist and happy to hear Rick provided you with the 5-star service we strive for. Thanks again for the positive review!

Rated 1 out of 5 stars

Haven’t received money

Haven’t received money

October 30, 2025
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Reply from ChoiceCash

Thank you for taking the time to share your feedback regarding your ChoiceCash Loan experience. We are sorry to hear about your concern and understand how important timely access to loan funds is.
To protect your privacy and the confidentiality of your account information, we are limited in what we can discuss publicly. However, please be assured that we have reviewed your situation in detail and have addressed this matter under separate cover directly with you.
If you have any additional questions or need further assistance, our Customer Service Team is available at (888) 700-2239, Monday–Friday 7:00 a.m.–5:00 p.m. PT and Saturday 7:00 a.m.–4:00 p.m. PT. We appreciate the opportunity to assist you with your ChoiceCash Loan, serviced by LoanMart.

Rated 1 out of 5 stars

Be smart

I noticed a credit inquiry from another company Loan Mart so I called. The guy I spoke with gave me an additional name WTK Connect LLC and no other names d/b/a. He had information about my call, but as I told him it was not it and I searched the name while on the phone w/him it was not even a title co. He was a fast talker "red flag". I knew the co I had called Choice Cash and provided info. I go back other site reviewed the print under "other website name" notice Loan Mart and also just taking time to notice small print. I also recall missed calls from a number and googled it and it was Loan Mart although I knew I had not inquired services. Just a reminder to all doing pre-research is always good.

On the call with Choice Cash I was told the amounts, admin fee, title fee % and term time. In short there was no way in hell I would pay $700 month for 36 months that's $25,200 on a loan under $7k. I declined and hung up.

October 27, 2025
Unprompted review
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Reply from ChoiceCash

Thank you for taking the time to share your feedback regarding your ChoiceCash Loan, serviced by LoanMart experience. We are sorry to hear about your concern.

To protect your privacy and the confidentiality of your account information, we are limited in what we can discuss publicly. However, please be assured that we have reviewed your situation in detail and have addressed this matter under separate cover directly with you.

If you have any additional questions or need further assistance, please reach out to our Compliance Department at compliance@loanmart.com. We appreciate the opportunity to assist you with any further questions or concerns you may have.

Rated 5 out of 5 stars

Look No More!

The consultant that assisted me was very professional and prompt. He made sure I understood the process. I am pleased this company recognizes their customers with good paying habits.

October 29, 2025
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Reply from ChoiceCash

Thanks Pat for taking the time to leave a review. We are happy to have been able to assist you with a ChoiceCash loan! We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Quick response

Quick response, and ease of cooperation from the lenders.

October 29, 2025
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Reply from ChoiceCash

Thank you for the 5 star review! We are excited that we were able to assist you in a prompt manner. We truly appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Everything went well

Everything went well. I’m pleased

October 17, 2025
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re happy to hear that you had a positive experience with us. We look forward to being your financial resource again in the future.

Rated 5 out of 5 stars

Easy and quick

October 24, 2025
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Reply from ChoiceCash

Thank you for the 5 star review! We are excited that we were able to assist you in a prompt manner. We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

The staff was very professional and…

The staff was very professional and understanding- I enjoyed working with them.

October 24, 2025
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Reply from ChoiceCash

Thanks Michael for taking the time to leave a review. We are happy to have been able to assist you with a ChoiceCash loan! We truly appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Prompt and professional

October 14, 2025
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Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process.Thanks again for sharing your feedback.

Rated 2 out of 5 stars

I thought I was approved for one number…

I thought I was approved for one number but at the end it was changed...

October 9, 2025
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We’re sorry to hear about your frustration – our aim is to make the ChoiceCash process transparent and easy from start to finish. We apologize your approval did not meet your needs. Thanks again for sharing your feedback.

Rated 5 out of 5 stars

Good

Excellent 1

October 12, 2025
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Reply from ChoiceCash

Thank you for the 5 star review! We are thrilled that we were able to help with your financial needs. Thanks again for sharing your feedback.

Rated 5 out of 5 stars

I received good customer service at the…

I received good customer service at the onset and no problems since.

October 3, 2025
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Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We have worked hard to establish an outstanding reputation for quality service. We truly appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

They truly helped me.

The crew that I talked to on the phone were top notch. They explained everything while having patience with me. I have had many loans in my day but I have never had such a good crew helping me. Great Job Guys. Keep it up and u should be proud of yourself. Hit yourself in the arm and say Great Job Dude.

October 3, 2025
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Reply from ChoiceCash

Thank you for taking the time to share your experience, Leonard. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We’re happy to help whenever you need us again!

Rated 5 out of 5 stars

Good loan officer

Good loan officer. Still kind of expensive but the process was smooth.

October 10, 2025
ChoiceCash logo

Reply from ChoiceCash

Thank you for taking the time to share your loan experience with ChoiceCash. We are happy to have been able to assist you with a ChoiceCash loan! We truly appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Quick

Quick, easy and straightforward. All my options were explained and the process was seamless
Definitely recommend this company!

October 2, 2025
ChoiceCash logo

Reply from ChoiceCash

We appreciate you taking the time to review your experience with ChoiceCash. We are excited that we were able to assist you in a prompt manner. Thanks again for your business.

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