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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting the exceptional craftsmanship and premium materials used in the clothing. Many people are also very happy with the pricing, finding the items to be great value and affordable, often comparing them favorably to more expensive brands. The style and originality of the clothing are frequently highlighted as positive aspects, with consumers appreciating the modern, vibrant, and well-tailored pieces. However, some customers experienced issues with their orders and the delivery service. A portion of people reported significant delays in receiving their items or issues with delivery completion. There were also instances where customers were dissatisfied with the quality of specific items, describing them as poor or not as expected, and some found the sizing to be inconsistent. Additionally, some reviewers expressed frustration with the return process and refund policy.

What people talk about most

Product

People report positive experiences with product quality and style. Many reviewers praise the great quality... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the premium, high-end materials and... See more

Order

Consumers find order experiences to be ambiguous. Many customers express satisfaction, praising quick... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast shipping, with some... See more

Price

Customers consistently note positive experiences with price, highlighting great quality clothing at... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wasn't impressed with my original order & was given a refund of store credit. The quality of the cargos was off. Let's see what another style is like.

Rated 4 out of 5 stars

Very happy with all the items I have purchased. Good quality material. First class service.

Rated 5 out of 5 stars

Premium, freshly made clothing designed with exceptional craftsmanship. Modern, on-trend pieces that are vibrant, stylish, and sharply tailored for a smart look.Thank you

Rated 5 out of 5 stars

The best site to get clothes from all legit and great quality!! Leo Sebastian is the man and makes everything go smooth and replies back quick if you had any questions or concerns, they really care ab... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store

Written by the company

Welcome to Choix, our mens clothing brand that offers simple styles at really affordable prices. Our mission is to provide high-quality clothing that is stylish, comfortable, and affordable for every man. Our story began with a simple idea – that every man should have access to stylish and comfortable clothing without breaking the bank. We believe that fashion should be accessible to everyone, regardless of their budget. That’s why we started our brand – to make sure that men can look and feel great without having to spend a fortune.We take pride in our commitment to quality. We use only the best materials to ensure that our clothing is durable and long-lasting. We believe that our customers should be able to enjoy our clothing for years to come, and that’s why we put so much effort into making sure that every piece is of the highest quality. We offer affordable prices without compromising on quality or style. We believe that every man deserves to look and feel great, and we’re here to make that happen.Thank you for choosing our brand. We hope that you enjoy our clothing as much as we enjoy making it. CHOIX


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Scuba set

I ordered a scuba shorts and T-shirt set. The material was really good quality and also a perfect fit

April 25, 2026
Unprompted review
Rated 3 out of 5 stars

Choixx or Boxxed in?

Ordered items based on a recommendation. I ordered items based on similar clothes and sizes I have. The times arrived and didn't fit - this can happen. I've requested for an exchange and I seem to have ended up with a gift card. Ive sent numerous queries by email since you can't call the company and no response. To be charged £4.50 for returning the items and then being given a gift card when I wanted an exchange. Does this company want custom or just want you to feel trapped?
I am not happy with a gift card, just give me my money back if you operate in this manner.

EDIT - I have a response and will await new items before leaving a further review.

April 13, 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hello Zobi,

Thank you for your feedback.

We’re sorry to hear about your experience and understand your frustration. Please note that returns for discounted items are processed in line with our policy, which offers store credit or exchange.

We also apologise for the delay in response. That’s not the service we aim to provide.

We’d like to resolve this for you, so please contact us directly with your order details and we’ll look into it as a priority.

Rated 1 out of 5 stars

Avoid at all cost took visa to get my…

Avoid at all cost took visa to get my momey back . They shoukd not be able to trade. Most good reviews are fake. Scammers

April 25, 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hello Kevin,

We’re sorry to hear about your experience and are concerned by your comments.

We take all customer feedback seriously and do not engage in fake reviews or misleading practices. If there was an issue with your order or refund, we would have been more than happy to resolve this directly.

As your case was handled via your payment provider, the matter has now been processed through them. However, if there is anything further we can assist with, please feel free to contact us with your order details.

Rated 1 out of 5 stars

A Lesson in Losing Customers

This has taken far too long.

I sent over 12 emails across 2.5 months regarding a parcel I never received. Most went unanswered. I was repeatedly told my case was “with support,” yet no resolution followed. I requested a refund, but due to the lack of response, I eventually accepted the loss of both my order and my money.

Then I received an apology from Mukesh, citing “system issues.” As compensation, I was asked to leave a positive Trustpilot review in exchange for a discount code. Weeks later, nothing has been delivered.

Please keep your code.

This is not customer service it is a failure of communication, accountability, and basic professionalism. Promises are made but not kept, and that directly undermines trust.

If you intend to build a credible customer base, I strongly suggest investing in your internal processes and staff training. As it stands, this experience reflects poorly on your organisation and represents a clear missed opportunity to resolve the matter properly.

Cheers I’m sure it’ll all work out… somehow. Jasper

April 24, 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hello Jasper,

Thank you for your detailed feedback.

We’re very sorry to hear about your experience and the delays you’ve faced. This is not the level of service we aim to provide, particularly in cases involving missing parcels and extended response times.

We also want to clarify that we do not require or expect positive reviews in exchange for compensation, and we apologise if anything in our communication gave that impression.

Your case clearly took longer than it should have, and we understand how frustrating that must have been. We would like the opportunity to properly review this and work towards a resolution.

Please contact us directly with your order details so we can prioritise your case and assist you further

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Rated 5 out of 5 stars

The best site to get clothes from all…

The best site to get clothes from all legit and great quality!! Leo Sebastian is the man and makes everything go smooth and replies back quick if you had any questions or concerns, they really care ab there customers and they make sure you are 100% satisfied

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Used to only use Arne and other Premium…

Used to only use Arne and other Premium brands but after buying from choix I’ll never go anywhere else. The technical tracksuits are 10/10 and go with everything whether it’s asics or smarter shoes. Really happy with my purchase and will be ordering more the next time I’m buying clothes. Quality is also 10/10. Over the moon with my new go to website 😎

April 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Premium

Premium, freshly made clothing designed with exceptional craftsmanship. Modern, on-trend pieces that are vibrant, stylish, and sharply tailored for a smart look.Thank you

April 19, 2026
Unprompted review
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Rated 1 out of 5 stars

Save your money and buy from Temu

I paid £50 for a shorts and t-shirt set and the quality is awful, I’ve seen much better on Temu. I tried to return these and they want to charge me £8 for a free item that they sent with the order but that items (some plastic pants) aren’t returnable and they want to charge me for them? And £4.95 for a returns label.

April 23, 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hello,

Thank you for your feedback.

We’re sorry to hear that you were not satisfied with the quality of your items. This is not the standard we aim to provide.

Regarding your return, any complimentary/free items included in an order must also be returned to qualify for a full refund. Additionally, return label costs are outlined within our returns policy.

We understand your frustration and appreciate your feedback, and we will take this into consideration as we continue to improve our service.

If you would like us to review your case further, please contact us directly with your order details.

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Rated 5 out of 5 stars

amazing affordable items

from start to finish the process was flawless , great quality and affordable items and the 5 item mystery box was spot on, will definitely shop with you again

April 20, 2026
Unprompted review

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