I did the Budapest Marathon with Choose a Challenge and it was honestly amazing! 🌍💪 Lara and Tom, our trip leaders, were incredible, super friendly, organised, and made the whole experience totally... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just returned from the student Everest Base Camp trek and can without doubt say it was one of the best experiences of my life. Thank you CaC for organising so effortlessly (and helping when things go... See more
A very great experience overall on the Morocco trek plus the extension. Trekking is difficult and rewarding as one can imagine, but the guides took good care of us all the time. Plenty of water and f... See more
Company replied
Three peaks challenge was so much fun, very well organised. We stayed in a really nice hostel. The buses were managed very well, excellent experience. The guides on all the mountain chosen were so fri... See more
Company replied
Company details
Written by the company
Choose a Challenge are a leading organiser of fundraising challenges for adventurous people!
Contact info
United Kingdom
- hello@chooseachallenge.com
- chooseachallenge.com
4.8
Excellent
232 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Great experience. Staff were amazing and supported us every step of the way
September 5, 2022
Unprompted review
Reply from Choose a Challenge
Hi Scarlett,
Thanks very much for the five star review!
Great to hear about the support you received from the team.
Hope to see you on another challenge soon!
Choose a Challenge
Advertisement
What an incredible challenge!
Thank you for an incredible experience. The guides, porters and all those who helped us through our experience of climbing Kilimanjaro have been beyond incredible.
Throughout the whole trip we have had amazing food, support, knowledge shared and a true challenge!!
August 31, 2022
Unprompted review
Reply from Choose a Challenge
Hi Phoebe,
Thanks very much for the five star review and congratulations on a successful challenge!
The food the cooks produce on treks amaze us too!
Great to hear you had such an incredible experience and hope to see you on another challenge soon!
Choose a Challenge
The experience was absolutely amazing!
The experience was absolutely amazing!!! Best 2 weeks of my life!
August 27, 2022
Unprompted review
Reply from Choose a Challenge
Hi Woody,
Thanks for the glowing review and we're so happy to hear you had such a brilliant couple of weeks!
See you on your next challenge soon!
Choose a Challenge
Great trip
Great trip! Very well organised and our guide team were incredible. CaC definitely have good contacts. Great on sight coordiantor Jules too. Helped us the whole way through and a really cool guy !
September 5, 2022
Unprompted review
Reply from Choose a Challenge
Hi Niko,
Thanks for the five star review and for the great feedback on the guides and our In Country Operative Jules.
We're really glad to have such a great team of guides, porters, cooks and staff in Tanzania so it's brilliant to hear how incredible you found them too!
Thanks,
Choose a Challenge
Reply from Choose a Challenge
Hi Will,
Thanks for the five star review and congratulations on a successful challenge!
Hopefully see you on another challenge at some stage in the future!
Choose a Challenge
Advertisement
An absolutely amazing experience…
An absolutely amazing experience overall. From the staff at choose a challenge to the friends I made along the way I wouldn’t change a thing about the whole trip.
Pole pole
August 30, 2022
Unprompted review
Reply from Choose a Challenge
Hi Jamie,
Thanks very much for the review and glad you had a great experience.
We love hearing how our challenges bring people together!
Asante Sana!
Choose a Challenge
choose a challenge machu picchu trek review 2022
trip was pretty cool. guides were a standout. Claudio, Guillermo, and Sipriano (abuelo) from Valencia Travel really made the trip. they were able to adjust the itinerary in accordance with the needs of the group and were extremely knowledgeable and fun. worth it just for them
August 13, 2022
Unprompted review
Reply from Choose a Challenge
Hi Kyle,
Thanks for the review and we’ll be sure to pass on the feedback to Claudio, Guillermo and the rest of the team in Peru!
Our itineraries have been developed over the course of the last 14 years running challenges all around the world so it’s great to hear you had a cool trip!
Choose a Challenge
High Atlas Trek
Karim is one of the best guides I have had. Very attentive and also very knowledgeable, educated and thoughtful. Helped me in my trek across the high Atlas and also provided lots of information as to the history, culture, flora and fauna of Morocco. I would have no hesitation in recommending him.
July 21, 2022
Unprompted review
Reply from Choose a Challenge
Hi Dean,
Great to hear you had such a good experience and thanks very much for such a good review!
We love hearing feedback about the local teams delivering such excellent experiences. We totally agree that the guides, porters and other local people that our participants get the chance to spend time with are one of the highlights of our challenges.
Congratulations on completing the trek!
Choose a Challenge
AVOID THIS COMPANY AT ALL COSTS
Seriously the worst experience with any company ever. They canceled the trip I had paid for and offered alternative trips that were significantly cheaper. However they wouldn’t refund the difference. They assured us in writing everyone on our trip would be paying the same amount after the switch, but we found out my girlfriend and I paid over $800 more per person than the other trekkers. CAC still refuses to refund us. Additionally, on our trek were got stuck in Lukla, Nepal due to the weather, and CAC’s communication was HORRID. They’d send different messages to our doctor, the guides, and the trekkers regarding important things such as who was paying for our unplanned nights in Lukla, or which meals would be covered. They demonstrated that they don’t even know their own terms and conditions.
Honestly, just raise some money for a charity and take a trip on your own
July 4, 2022
Reply from Choose a Challenge
Hi Zachary,
Thanks for the review, although it is disappointing given that both COVID -19 and the weather led to circumstances very much beyond our control.
However, like many travel businesses during the pandemic, we know we didn’t get everything right.
We’re sorry if we didn’t meet your expectations but thanks for your feedback on our communication. We’ll certainly be reviewing this to ensure we can apply any learnings to situations such as flight cancellations if and when they arise in the future.
We’re happy to continue the conversation we’ve been having privately so please feel free to contact us again.
Thanks,
Choose a Challenge
Advertisement
Amazing trip
Amazing trip! Guides and porters were so helpful and food was 10/10
July 3, 2022
Unprompted review
Reply from Choose a Challenge
Hi Joe,
Thanks very much for such a positive review.
We're so glad to hear you had such a great experience with the guides and porters. They play such a massive part in delivering successful, safe and enjoyable challenges so thanks for such great feedback!
Choose a Challenge
Morocco high atlas
On the Morocco high atlas mountain trek everything surpassed my expectations. It was absolutely phenomenal. None of the trip would have been the same however without our three guides who we all grew close to and whom we will now miss. The one thing I would change would be the way the flights were arranged. A direct flight would have probably been more economical and lead to less delays and missed flights as every single flight we were meant to take was effected. I know this is out of your control but it is something choose a challenge could look into for the future. Overall if was the best trip of my life
July 2, 2022
Unprompted review
Reply from Choose a Challenge
Hi Mark,
Thanks very much for the feedback and such a positive review. Expectations exceeded is always what we're aiming for!
And thanks for the feedback on flights. It's definitely challenging at the moment with the high frequency of cancellations but our operations team are always looking at ways to mitigate the risk of disruption.
Congratulations on completing the challenge and hope to see you on another trip soon!
Choose a Challenge
Amazing experience with a great group…
Amazing experience with a great group and a wonderful team of guides and porters. I really enjoyed getting to know the guides such as Calvin, Salim, and Wilfred. They’re all such friendly people and stayed so positive throughout. Thanks to them all!
July 1, 2022
Unprompted review
Reply from Choose a Challenge
Hi Alex,
Great to see such glowing feedback - thanks very much!
Glad you had an amazing trip and hope to see you undertaking another challenge with us soon!
Choose a Challenge
Kili climb
Had an excellent climb up Mt Kilimanjaro! The guides and porters gave great service and provided everything we could have needed for the trip. They catered for all capabilities of trekker and overall made the trip very enjoyable!
July 1, 2022
Unprompted review
Reply from Choose a Challenge
Hi Fernanda,
Thanks for the five-star feedback and congratulations on your summit of Kilimanjaro!
The guides and porters on our challenges are brilliant and it's amazing how good the food halfway up a mountain can be!
Thanks,
Choose a Challenge
Advertisement
Kilimanjaro was fantastic
July 1, 2022
Unprompted review
Reply from Choose a Challenge
Hi Pat,
Thanks for such a great review and we hope to see you on another one of our challenges in the future!
Thanks,
Choose a Challenge
Morocco High Atlas trip 24/06/2022
Severe lack of information prior to trip. Rearrangement (3 years in a row due to COVID) incurred additional costs despite being given "free deferrals". Itineraries were very outdated and information was not provided ahead of time leading to issues with required clothing/equipment etc.
Aside from that, all credit goes to the Berber team on the ground for all their hard work, giving an absolutely incredible trip up the Morocco High Atlas.
The extension trip ("Edge of the Sahara") was a bit of a nightmare too. Same as previously there was no information provided before the trip and the information that was provided was completely out of date. The trip was a bus tour of Morocco, we were not made aware of this beforehand, this resulted in us spending over 12 hours a day travelling in minibuses which was not what we expected. The tour consisted of driving to many places but we were not told where the place was, what it was, or why we were there. At these locations, despite paying nearly £400 for the trip itself, we were then required to pay additional money for entry to many places we visited. In terms of getting to these places, it was on average 2 hours driving to a place to then spend at most 30 minutes going around it with the vast majority of that time spent in shops/giftshops at the location. This focus on taking us to places to shop was not what the group wanted, we opted to pay for this extension trip to see and learn about the culture, heritage and history of Morocco which was not what we felt we got. A discussion with the tour guide after day 2 had to be had where we discussed our desire to learn about the country and had to ask them to provide us with more information and not just take us to shops. This is something that no one wanted to have to do but we felt forced into it so as to ensure we made the most of the trip. Some of the places visited were very interesting and the cultural and historical significance was made clearer but only on the latter days of the trip - this should have been the standard from Day 1.
Overall I am not sure I'd go with Choose a Challenge again due to the complete disorganisation and inability to contact them - having a representative on the ground would have resolved many of the issues faced.
June 30, 2022
Unprompted review
Reply from Choose a Challenge
Hi Charlie, thanks for taking the time to review and sorry that your challenge didn't live up to your expectations. Your itinerary was clearly explained in the Challenge Info Pack that you were provided with before your challenge, and further detailed information on the trek and the extension trip to the Sahara was provided in the pre-departure briefing, to which you were invited. You also would have received a comprehensive Briefing Pack that contained, amongst other things, an up-to-date kit list which detailed everything you needed for your trek. We're disappointed to have only got 2 stars and if you'd like to give us a call we'd welcome the opportunity to hear more detailed feedback from you!
Decent
Plan was abit miss leading , trek was good overall. Guides were great , Abdul was the boy
June 30, 2022
Unprompted review
Reply from Choose a Challenge
Hi Robert,
Thanks for having taken the time to submit a review.
We'd love to hear from you directly on which parts of the itinerary you felt to be misleading as we're keen to ensure we've improved where we can. Please email team@chooseachallenge.com with any specific feedback and we'll look into this straight away.
Thanks and glad to hear you had such a great guide in Abdul!
Choose a Challenge
Morocco High Atlas Mountain Trek - Itinerary was misleading
The trek was great but the itinerary was misleading.
June 30, 2022
Unprompted review
Reply from Choose a Challenge
Hi Dan,
Thanks for having taken the time to submit a review.
We'd love to hear from you directly on which parts of the itinerary you felt to be misleading as we're keen to ensure we've improved where we can. Please email team@chooseachallenge.com with any specific feedback and we'll look into this straight away.
Thanks,
Choose a Challenge
Advertisement
High atlas mountains
High atlas mountains, guides were very good and helpful. Got to see some great views but was very hot
June 30, 2022
Unprompted review
Reply from Choose a Challenge
Hi Paul,
Thanks for the review and glad to see you got some great views and the guides were very good.
Hopefully you're not holding the fact that it was hot against us as it does tend to get quite warm in Morocco!
If there's any specific feedback on things we could improve on, please feel free to email us at team @chooseachallenge.com.
Thanks,
Choose a Challenge
Atlas Trek
Amazing guides, hotels and facilities.
Itinerary didn't match up with the actual trip and the info for extension trip was limited. They also charged us a deferral fee for covid
Overall, a good trip if a little misinformed.
June 30, 2022
Unprompted review
Reply from Choose a Challenge
Hi Elin,
Thanks for the review and it's great to hear such positive feedback on the guides, hotels and facilities.
Like a lot of travel businesses during the pandemic, we sought to find a balance between being fair to our customers and to our suppliers in the communities that we operate.
We'd love to better understand which parts of the trip you felt you could have been better informed about. We run pre-departure meetings and provide large amounts of documentation ahead of our challenges so it would be really helpful to get specific feedback on what you thought needed improving. Please email us at team@chooseachallenge.com.
Thanks,
Choose a Challenge
Morocco High Atlas Trek
The itineraries were severely out of date. However the actual trek was good
June 30, 2022
Unprompted review
Reply from Choose a Challenge
Hi Ishan,
Thanks for taking the time to submit a review and glad to hear you had a great experience on the trek.
We'd love to better understand which parts of the itinerary weren't up-to-date.
It would be really helpful to get specific feedback on what you thought needed improving. Please email us at team@chooseachallenge.com.
Thanks,
Choose a Challenge
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.