Chop Box logo
Visit website

Chop Box Reviews 599

•
TrustScore 4.5 out of 5

4.6

Food Products Supplier
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the meat, which is often described as fresh, flavorful, and tender. Many appreciate the efficient ordering process and the fast, reliable delivery service, with items arriving well-packaged and frozen. However, some customers expressed dissatisfaction with the packaging, noting issues like leaks upon defrosting. There were also occasional concerns about the quality of specific cuts, with a few reviewers mentioning that certain items, like prime rib or lamb, were fatty, tough, or had an unpleasant odor. The pricing also generated mixed opinions, with some finding it good for the quality, while others felt it was too high for what they received.

What people talk about most

Product

People report positive experiences with product, often praising the quality and selection of meats, such as... See more

Quality

Consumers generally express satisfaction with the quality of the products. Many reviewers praise the high... See more

Order

Reviewers mention positive feedback about their orders. Many customers praise the quick arrival of their... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the lightning-fast shipping... See more

Price

Reviewers highlight ambiguous aspects of price. While some consumers praise the phenomenal pricing of items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The meat was nice, but my steaks were all different sizes which made presentation and grilling a bit pre difficult. The packaging was an issue with all the products but it the worst with burgers. Th... See more

Rated 4 out of 5 stars

My order arrived quickly and frozen as I had hoped. The rack of domestic lamb was beautiful providing generously sized pieces of meat. Unfortunately we didn't care for the taste of the lamb. We had... See more

Rated 4 out of 5 stars

The product line looks great. My only issue is that I would like the option to purchase a physical gift card to give as my gift. Sometimes that makes the gift easier and more tangible. [Especially for... See more

Rated 4 out of 5 stars

Your meat is fantastic. The bacon was way too thick. It will be great to sauté for casseroles and anything that calls for bacon like beef bourguignon, but not a breakfast meat. Flavor is great.

Company details

  1. #18 of 43 best companies in Food Products Supplier

Written by the company

Chop Box is the curated marketplace for sustainable proteins. We partner with farmers, fishers, and craft producers who raise and harvest food the right way — with respect for the animal, the land, and the customer. Our mission is simple: make it easier for people to eat better meat. We focus on premium, ethically sourced proteins across beef, pork, poultry, and seafood. Every item on Chop Box is hand-selected according to our Chop Standards, which emphasize humane handling, clean ingredients, regenerative practices, traceability, and family-owned producers. If it doesn’t meet our standards, it doesn’t make the cut. Chop Box combines the quality of a butcher shop with the convenience of online shopping. Customers discover craft brands, seasonal offerings, and specialty cuts not found in grocery stores — all delivered frozen with care. Our membership program, Chop Secret, gives loyal customers even more: free shipping benefits, exclusive items, early access to new drops, and surprise samples throughout the year. We believe better choices lead to a better food system. When you shop Chop Box, you support sustainable agriculture, small producers, and a healthier protein future. Eat Better Meat.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

599 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Rated 3 out of 5 stars

The Signature Steaks were cut unevenly

The Signature Steaks were cut unevenly. One side was 2 inches thick and the other side was 1.5 inches.

I have been receiving steaks for several years from chop box and it seems as if the quality of the Steak as cut has declined. The butcher is not professional in the quality of his cutting skills.

The Meat itself is top quality.

January 21, 2025
Advertisement
Rated 4 out of 5 stars

Simple to order

Simple to order, great price, top shelf strip steaks and fast delivery. Been ordering from chop box for years and the service and quality of their prime meats has always been excellent.

October 21, 2024
Advertisement
Rated 4 out of 5 stars

I love my Chop Box

I love my Chop Box, and look forward to getting it every 45 days. I've never had such consistently high quality meat! The reason for deducting 1 star is that it is a little spendy, but to have such high quality meat delivered to my door, I think it's worth the extra cash.

August 21, 2024
Advertisement
Rated 5 out of 5 stars

AMAZING food and even more amazing…

AMAZING food and even more amazing customer service!!!! I love everything about dealing with CHOPBOX. They supported a local charity and that's how I, originally, heard of them. My entire experience dealing, ordering and communicating with them has been perfect. Love the food and the company!

August 1, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

A no brainer !

Delicious and quality product. We continue to re order and try different items and are never disappointed : duck, chicken, salmon, filet, burgers , stew meat. Everything is well trimmed and high quality.

June 17, 2024
Rated 5 out of 5 stars

Wonderful meats & salmon

The order came when promised.
We love salmon filets, and the baby back ribs. I always buy those item every time I order. Also the flat iron steaks are good & tasty.

May 20, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look