I ordered a cap for my 14 year old son on Monday 27th July using his savings and some birthday money. I immediately received an email reply confirming receipt of my order and confirmation... See more
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My son loves Christian Rose stuff and is building quite a collection of the hats. They are excellent quality and often on sale so I snap them up whenever I can. Really nice brand that still has an ex... See more
Company replied
Wow what can I say I took a chance On buying one of these hats and ended up buying another hat the quality stands up to a D squared very happy with it detailing on the inside sets it off lovely hats w... See more
Ordered a trucker cap and the order is wrong, Sent several emails and messages and not bothered to reply, This is very frustrating at this hat cost £45.00 all I want is a replacement Appre... See more
Company replied
3.1
Average
185 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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My item reach to me very quick n…
My item reach to me very quick n appreciate ur customer service
July 9, 2021
Reply from Christian Rose
Thanks Micheal!
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Amazing service
Amazing service, from start to finish. Delivery came before scheduled time and a really nice touch with embossed complimentary thank you card from Christian Rose. Will definitely recommend and purchase again!
July 6, 2021
Reply from Christian Rose
Thanks Gregory!! Enjoy your purchase!
Reply from Christian Rose
Great feedback. Thanks Paul, enjoy your purchase!
Will recommend this product to…
Will recommend this product to everyone,quality and delivery wise,have alot of their product and they are the best quality.anytime I order it always come on time and greatly packed
June 17, 2021
Reply from Christian Rose
Hey Demore, thank you for your loyal custom & great review!
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Reply from Christian Rose
Hey Christopher. We are sorry to hear you feel you have had a bad experience.
We replied to your customer service email within 5 minutes & advised you the quickest way for a full refund. If you could email our team, we would be very happy to help.
Order was delivered very quickly all…
Order was delivered very quickly all well packaged and nice thank you not in envelope inside will be buying again from here very soon
June 4, 2021
Reply from Christian Rose
Love the feedback, enjoy your order John!
Product was exactly as expected
Product was exactly as expected. Great quality and super stylish.
May 18, 2021
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Wow what can I say I took a chance On…
Wow what can I say I took a chance On buying one of these hats and ended up buying another hat the quality stands up to a D squared very happy with it detailing on the inside sets it off lovely hats would definitely buy again without a doubt 100. Manz on road are peeking for the hat 🧢 🧨🔥🚒
May 11, 2021
I still have not received my order…
I still have not received my order which was over a week ago and I paid for next working day delivery!
I have messaged the company but had no reply.
May 10, 2021
Reply from Christian Rose
Hey Chris, we are sorry to hear you feel this way! Unfortunately we had no control over your parcel as this was held by a shipping company and was resolved by our team as quick as possible. Thanks CR
Very good service.
May 7, 2021
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