Christmas Letters From Santa Reviews 

1,375
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressively quick delivery times and the wonderful, authentic details included in the beautifully crafted personalized holiday letters. Many family members are consistently thrilled to see how excited young children get when opening these magical packages filled with special certificates and fun stickers. However, some people mentioned that they unfortunately never received their important orders or experienced frustrating delivery delays during the busy winter season. A few reviewers also noted missing items, such as incomplete orders or noticeable discrepancies in the specific add-on components that were originally purchased online.

What people talk about most

Product

People report high satisfaction with the product, describing the personalized letters as magical, authentic,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that letters arrive... See more

Order

Customers consistently note positive experiences with order processes, highlighting that it is really easy to... See more

Quality

Customers felt immense satisfaction with the quality, praising the realistic appearance, beautiful details,... See more

Service

Users describe positive interactions with service, highlighting exceptional satisfaction and fast delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thankyou, my Grandson was so excited to tell me about his letter, that he knew was a real one as it included the names of his brothers AND the name of the village!! The activity pages were an extra sp... See more

Rated 5 out of 5 stars

Such a brilliant creative and truly magical idea for children who half believe in the story of Christmas, Santa Claus, elves and reindeers. I wish there were such letters for my children so... See more

Rated 5 out of 5 stars

You do an amazing job writing the children’s Christmas letters. I would highly recommend your company to everyone as to see the response on your child’s face when you read what you have written espe... See more

Rated 5 out of 5 stars

Each year my grandchildren wait in anticipation for the Letter from Santa addressed to each personally. They are amazed at how he "knows" so much about them. These letters are put into their photo a... See more


Company details

  1. Christmas Market

Written by the company

Create a high quality personalized Christmas letter from Santa in minutes with free worldwide delivery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,375)

247 reviews in the last 12 months

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Rated 5 out of 5 stars

I live far away from my three-year-old…

I live far away from my three-year-old grandson, so they’re so amazing. He opened it and loved it. I got to see him jump and my daughter‘s lap because it mentioned his Nana and the toy that I got him which made him super excited and he got stickers definitely doing this again this year.

December 10, 2025
Unprompted review
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Rated 3 out of 5 stars

To early

Unfortunately the letter was sent out in November not December as intended,my Granddaughter hadn’t sent her letter to Santa and she was confused when she received her reply.Disappointing

November 26, 2025
Unprompted review
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Rated 4 out of 5 stars

My granddaughter loved it

I ordered it for my granddaughter (again) and she loved it. I have done this for her for several years now but, unfortunately, this will be the last year as she is getting to old to continue to believe in Santa.

December 8, 2025
Unprompted review
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Rated 3 out of 5 stars

Still awaiting letter 😩

After dealing with this company for the last three years I was very disappointed this Xmas as still waiting for letter to arrive! One little girl was sad at not getting letter from Santa! No idea why letter did not arrive.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Letter from Santa

This Christmas letter from Santa was worth every penny just to see my granddaughters face when it was read out to her she was so excited and wondered how Santa knew things about her. Would highly recommend.

December 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Adding Value

First they promise and execute exactly what is on the box. The Company understand the emotions of the letter and the value that this adds to the occasion for all parties. The letters were received timely.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

I am the hero of my grandson's…

I am the hero of my grandson's Christmas! But he doesn't know it. He just knows that Santa sent him a letter -- a letter special for him! Santa knew his best friend's name! Santa knew he was going to be in CA at his CA grandma's house, and to bring his gifts there. Thank you, Christmas Letters from Santa, for making this a very special Christmas year!

December 17, 2025
Unprompted review
Rated 4 out of 5 stars

Beautiful written

The letter was very authentic and had all the information regarding her friends hobbies and what she would like in the letter in depth
The only thing I would recommend is if the stamp on the front with some form of date (or year) so you could keep it as a keepsake for when the children are older

December 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Been using this company for a number of…

Been using this company for a number of years now for my nieces and I’ve never been let down . Letters have always arrived in good time before Christmas and it’s been worth every penny to see the joy on the girls faces when they read their own personal letter . Letter looks authentic from Santa too 😊.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Thankyou

Thankyou, my Grandson was so excited to tell me about his letter, that he knew was a real one as it included the names of his brothers AND the name of the village!! The activity pages were an extra special surprise also. Arriving a week prior to Christmas made the increase in excitement levels almost too much to contain. Such a magical time of the year, one you'd like to hang onto.

December 24, 2025
Unprompted review

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