Chrono24 Reviews 

10,134
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 789 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use and secure environment, making the process of buying watches smooth and trustworthy. Many appreciate the excellent service, including safeguards like the escrow system, which provides confidence, especially when purchasing from international sellers. Products frequently arrive swiftly, exactly as described, and in excellent condition. However, some customers noted issues where watches received were not as advertised or had defects, such as missing papers or faulty components. A few also experienced slower delivery processes, particularly with third-party couriers, or delays in system updates.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the watches for arriving exactly as... See more

Service

Users describe positive interactions with service, highlighting excellent communication, clear updates, and a... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform makes the buying... See more

Website

Customers consistently note positive experiences with the website, describing it as professional, safe, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting swift and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Seamless communication. The whole negotiation and transaction was done quickly and without any issues. Watches arrived quickly and weee exactly as advertised. The certification option gives peace o... See more

Rated 5 out of 5 stars

Interactions super smooth! I knew the watch I wanted and from then on, the process was very smooth in terms of buying it. The seller's communication in particular was super useful e.g. they communicat... See more

Rated 5 out of 5 stars

This is the best and most trusted of all watch buying sites. Watches, listed by sellers from all over the world, are available, along with pictures, full descriptions and the total cost (including pos... See more

Rated 5 out of 5 stars

I think the platform is easy to use and very secure. All vendors are vetted thoroughly and the items I have purchased have always been exactly what I expected, perhaps even better. Great experience... See more


Company details

  1. Shopping & Fashion

Written by the company

Buy new & pre-owned watches on Chrono24 & sell them globally. More than 323,077 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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4.8

All reviews

(10,134)

713 reviews in the last 12 months

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Rated 5 out of 5 stars

TMD Max is an excellent retailer

TMD Max watch retailer has been excellent from when I first contacted them about the Omega Speedmaster to when it arrived, beautifully packaged, here in the UK.
They answered all my questions quickly and efficiently, they send me additional photos as requested, and they offered to service the watch for me and at no additional cost, before shipping to me, which was great customer service.
I would definitely use them again and based on my experience with them I would strongly recommend them.

May 1, 2026

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