Chumba Casino  Reviews 

10,807
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

My experience is ehh 3 stars for the wait time plus I have no way to prove if but the golden rock studios blackjack is rigged well atleast it isn’t 99.5 rtp like they claim played a bunch & no way i... See more

Company replied

Rated 5 out of 5 stars

signed up a few weeks ago after seeing an ad on facebook. games are fun for a casual spin, though the prize redemption process took almost 4 days to go through which was a bit annoying. customer suppo... See more

Company replied

Rated 5 out of 5 stars

Is the easy sign up & the selection of games to play. The amount of sweeps coins that you pay for is worth the value & amount you purchase. Verification process is easy & Im hoping redemption is even... See more

Company replied

Rated 1 out of 5 stars

I wonder if this site feels bad for all the bad reviews and they’re all the same…. I’m now deep into a large amount and have not got anything in return not even a 50 dollar gift card…. Dead spins… s... See more

Company replied

Company details

  1. Gaming service Provider

Written by the company

Discover Chumba Casino—North America’s premier online social casino. Featuring hundreds of thrilling casino-style games, spin slots, blackjack, and more – experience social gameplay like never before. The ultimate playground for social casino players, at Chumba Casino, the fun never stops. Unleash your excitement with our free-to-play games, offering the chance to redeem bountiful prizes and hit jackpots with every spin.

The World's Favorite Social Casino

Written by the company

Chumba Casino
With exciting online casino style games and the chance to win real cash prizes it is easy to see why online casino players flock to Chumba! All your favorite online casino style games are available to play in our two exciting virtual currencies! There is a wide range of your favorite casino games!

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3.9

Great

TrustScore 4 out of 5

11K reviews

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No recent history of asking for reviews

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Replied to 20% of negative reviews

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3.9

All reviews

(10,807)

1,713 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m a genuine, cool guy

The employee took his time to help me out today

July 17, 2026
Unprompted review
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Reply from Chumba Casino

Hi Keegan. Thanks for leaving a great review. We're glad our team was able to help you out. Enjoy playing in Chumba Casino!
~ Brice

Rated 5 out of 5 stars

Best online casino

Chumba has several choices of games to play. Prize redemption is easy.
Purchases are easy and quick.
If you want an online Casino, choose Chumba.

July 18, 2026
Unprompted review
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Reply from Chumba Casino

Hi Gina. Thank you so much for the fantastic review! We are thrilled to hear that you are enjoying our wide selection of games and finding our purchase and prize redemption processes quick and seamless. Word-of-mouth recommendations mean the world to us. We appreciate you taking the time to share your experience!
~ Brice

Rated 5 out of 5 stars

Good games!!!

July 17, 2026
Unprompted review
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Reply from Chumba Casino

Thanks for your kind words, Gt! We're really glad to hear you're enjoying our game library. Your experience means a lot to us, and we appreciate having you in our community. If you ever need anything, don’t hesitate to reach out! Happy gaming!
- Hebe

Rated 1 out of 5 stars

You just can't win in this casino

You just can't win in this casino. No more matter how much money you put into it. There is no winning in chumba And they also never give you a Bonus..

July 17, 2026
Unprompted review
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Reply from Chumba Casino

Hello Cheryl,

We are truly sorry to hear about your frustration, as we always want our players to have an enjoyable experience.

Please be assured that Chumba Casino uses a certified Random Number Generator (RNG) to ensure that every game outcome is completely random and fair. Because of this, wins and losses can occur in unpredictable streaks.

Regarding bonuses, we offer several ways to play for free, including our Daily Login Bonus (for eligible players) and competitions on our official Facebook page.

We appreciate you sharing your experience and hope to provide you with a better one moving forward.

Best regards,
~ Brice

Rated 5 out of 5 stars

Great features

Great features

July 16, 2026
Unprompted review
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Reply from Chumba Casino

Hi Ricardo. Thank you so much for the feedback! We're thrilled to hear that you are enjoying the features. If there is ever a specific feature you'd love to see in the future, please let us know!
~ Brice

Rated 5 out of 5 stars

My biggest jackpot was $50,000!

My biggest jackpot was $50,000 and redemption was quick and easy. I was not even betting high, so Im testament that you can win at any bet. Yes! I truly enjoy playing Chumba Slots. The variety of games keeps me entertained and engaged. I love that new games are added periodically, but my loved games are still available. I also appreciate Chumba communication of new games, notification of high jackpots, and bonus given to me. I ❤️ Chumba.

June 29, 2026
Unprompted review
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Reply from Chumba Casino

A spectacular congratulations on that $50,000 jackpot win, Geri! Hearing that you experienced a swift redemption and continue to thoroughly enjoy our game variety truly makes my day. I am delighted that our updates and offers are hitting the mark for you. Thank you for taking the time to share your wonderful story—it is an absolute pleasure having you in our community.
~ Zach

Rated 5 out of 5 stars

Good online casino let u win a lot…

Good online casino let u win a lot great experience love it

July 15, 2026
Unprompted review
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Reply from Chumba Casino

Thank you so much for your time leaving a review, Derrick! I'm glad to hear the games are treating you well and that you're having an awesome experience with us. Have fun on your next spin! 🙌
~ Zach

Rated 4 out of 5 stars

Evey so often I drop a review

Evey so often I drop a review. I'm going on 4 years with Chumba, I've never seen a grand jackpota let alone hit one I used to receive $50 free sweeps as an anniversary player. Now if anything it's 5 sweeps and the bonus hits are non existent. I've said I was leaving several times , but giving you more chances to ask me to stay. Some big needs to happen or I'm gone this time. Other casinos are more generous for loyalty. I'll say the redemptions are super fast and the game selection is great 👍

July 14, 2026
Unprompted review
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Reply from Chumba Casino

Hello there, Sherista.

Thanks for sharing your thoughts and for being part of our community for the past four years! We really appreciate your loyalty and are glad you enjoy our game selection and quick redemption times.

I'm sorry to hear you're feeling discouraged about recent promotions and milestones. We totally understand that consistency is important, especially for our long-term players.

Your history with us matters, and we don’t want to see you go. Please feel free to reach out to our Customer Service team; they can look into your account and help with your feedback. Thanks again for your support!
- Hebe

Rated 1 out of 5 stars

I invested so much money and never win…

I invested so much money and never win use my other resources like bovada

July 14, 2026
Unprompted review
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Reply from Chumba Casino

Hi Lakeshia, I completely understand how frustrating it can be when you hit a cold streak. It definitely takes the fun out of the experience!
I do want to reassure you that all of our games run on a certified Random Number Generator (RNG). This means every single spin is entirely random, and independent. Chumba Casino is committed to providing our players with a fun social gaming environment. I highly encourage playing for fun and taking breaks whenever needed. We also have Responsible Social Gaming tools available in your account to help you manage your playtime or set limits. We want to make sure you always have the tools to keep your gameplay safe and enjoyable!
~ Riley

Rated 1 out of 5 stars

Just another site that's only here to take your money

No matter how many times you play it's loss after loss. It's gotten to the point now everytime I log in it's $100 package lost straight through. No hold and win or bonus triggered and the highest bet I play on here now is $2. No such things as RNG with these offshore sites. No regulation and they manipulate the games in their favor. I know a streak of bad luck but every time you log on and a game eats straight through hundreds with no special feature at all on low bets it's a red flag. Take a chance and play a higher bet if you finally trigger a bonus it's less than when you played the lower bet. Chumba and anyonr affiliated should be ashamed. You reap what you sow and manipulating games for your gain is wrong. Let people really win or lose randomly. I took a long break before reopening my account hoping this site had gotten better but it hasn't. It's still only here to collect. Be mindful if you play here, the games are not RNG and they will take every dime you're willing to deposit without a second thought.

July 13, 2026
Unprompted review
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Reply from Chumba Casino

I understand how frustrating it is to experience a persistent dry spell, especially after taking a break, Renata. Hitting a wall of dead spins is no fun, but I assure you our platform is fully regulated and our certified random number generators guarantee every single spin is completely fair. We always want you to have a great experience, and we are rooting for your momentum to turn around soon!
- Amelia

Rated 5 out of 5 stars

I want to thank chumba Casino !!

I want to thank chumba Casino !!! They always pull through !! I love playing this casino it has come through for me every time !! If I win they are so quick to redeem what I have won no questions asked!! And in my checking account super quick !!! Awesome communication! 🩷👍🩷

July 11, 2026
Unprompted review
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Reply from Chumba Casino

Thank you for your kind feedback, Kirsten! It really makes us happy to know that you’ve had a great experience using our platform. Our goal is to create a fun and reliable space for everyone, and it’s wonderful to have you as part of our community.

If you ever have any questions or need help with anything, don’t hesitate to reach out to our support team. We’re here for you! Enjoy exploring everything we have to offer, and thanks again for sharing your thoughts!
- Hebe

Rated 5 out of 5 stars

It has been a good experience!

It has been a good experience!

July 11, 2026
Unprompted review
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Reply from Chumba Casino

Thank you so much for your kind words, Arlisa! It really warms our hearts to hear that you’ve had a great experience on our platform.

Our main goal is to create an enjoyable and reliable space for everyone, and it’s fantastic to know that you feel at home here. We truly appreciate having you in our community and hope you keep discovering all the fun features we have to offer. If you ever need anything or just want to share more of your thoughts, don’t hesitate to reach out to our support team. We’re always here to help!
- Hebe

Rated 5 out of 5 stars

I have had luck speraticly games are…

I have had luck speraticly games are fun, promotions are good

June 9, 2026
Unprompted review
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Reply from Chumba Casino

Hi James. Thank you for sharing your feedback. We are thrilled to hear that you are enjoying our selection of games and taking advantage of our promotions. Providing a fun and rewarding experience is always our top priority. We appreciate you playing with us here in Chumba!
~ Brice

Rated 5 out of 5 stars

Excellent gaming platform

July 9, 2026
Unprompted review
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Reply from Chumba Casino

Thanks a bunch for your awesome review, Andy! It really makes our day to hear that you’re having a great time on our platform.

We’re so glad to have you in our community. Have fun diving into our game library, and if you ever have any questions or need a hand, just give our support team a shout. We’re always here for you!
- Hebe

Rated 5 out of 5 stars

Very informative

Very informative, easy to understand.
I love all the different perks you receive and how quick the redemption turn around is. I don't like the taxes for purchasing coins.

July 9, 2026
Unprompted review
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Reply from Chumba Casino

Hey there, Pamela.

Thanks a lot for taking the time to share your thoughts with us! We're really glad to hear that you find our platform informative and user-friendly, and we're delighted that you're enjoying the perks and fast redemption times we offer.

We completely get that unexpected charges can be a bit annoying. Just to clarify, these charges are determined by local and state tax laws based on your location, and we have to follow those regulations.

We appreciate you being a part of our community! If you have any questions or need assistance, we’re here for you whenever you need us.
- Hebe

Rated 1 out of 5 stars

This week on chumba I played everyday…

This week on chumba I played everyday spending more than I should have but I wanted to give an accurate review. I played games on .20 and .50 cent bets totalling 1232 spins. I hit 6 bonuses total depositing 12 times. I never hit a bonus more than 3 dollars on a .20 cent bet. Never got a bonus on a .50 cent bet. I requested to close my account with Chumba and United slots. Other casinos give back to the players and chumba is not really fun to play anymore. Now with having the Nascar team and all the endorsements they pay the WWE and celebrities that is who they are choosing to pay and not the players who spend money. I would suggest playing elsewhere if you want to win.

July 9, 2026
Unprompted review
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Reply from Chumba Casino

Hello, Gabrielle. I understand that you are upset. Hitting a dry streak after that many spins is disappointing, and definitely takes the fun out of the experience. While we know it can feel targeted during a cold streak, please know that our partnerships don't play any role in who wins or loses. Every game operates on a certified Random Number Generator (RNG), which means every spin is independent and based entirely on chance.
We always want Chumba Casino (and all VGW platforms) to be a safe, fun form of entertainment, so we completely respect your decision. I checked our system and see that you’ve already reached out to our Customer Support team under Case #09043074. They have your request and will be in touch with an update. We appreciate your time with us and wish you the best moving forward.

~ Riley

Rated 5 out of 5 stars

Chumba is absolutely my favorite

Chumba is absolutely my favorite. I'd pick Chumba first every time. I love it and everything's great.The only thing that could maybe be improved is extra SC every now and then. Either when purchasing GC or maybe just for being loyal. Thank you Chumba

July 9, 2026
Unprompted review
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Reply from Chumba Casino

Hi Lindey! Being picked first every time is an absolute compliment, and we're thrilled that you're loving your time with Chumba Casino. We also totally hear you on the Free SC promotions! We value your feedback on package offers and rewards, and I'll make sure to pass your suggestions right along to the relevant team. Thank you for sharing your thoughts with us and, we love having you in the Chumba community!
~ Riley

Rated 4 out of 5 stars

Overall I really enjoy the platform and…

Overall I really enjoy the platform and for the most part the game choice is solid. I feel chumba is one of the better online casinos out there today. The one thing I'd like to see is an option to buy $10 worth of coins instead of $5 or $20.

July 8, 2026
Unprompted review
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Reply from Chumba Casino

Hi Josh,

Thank you so much for the stellar feedback! Hearing that you consider Chumba to be one of the premier online social gaming platforms available today completely brightens our team's day. ✨

We also really appreciate your specific suggestion regarding optional package selection. We are constantly reviewing our lobby structures and purchase options based directly on community input, so we will gladly pass this note along to our relevant team for future considerations. Enjoy your upcoming sessions on the reels! 🚀
~ Blair

Rated 1 out of 5 stars

Accused of making multiple accounts so…

Accused of making multiple accounts so would not redeem my winnings and closed the only account I had and I played faithfully every day with them. Never won but this one time and they do me like this. Don’t play with them they are wrong for what they did!!!

July 8, 2026
Unprompted review
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Reply from Chumba Casino

Hi Jessica.

Thanks for reaching out and sharing your thoughts! We’re really sorry to hear about the issues you’ve been having with your account status and your recent redemption request. That must be frustrating.

We want to assure you that we take account security and compliance very seriously. Since we can’t discuss specific account details in a public space, we encourage you to get in touch with our customer service team using your registered email. They’re well-equipped to help you sort this out and will give your case the attention it deserves.

Take care, and we hope your issue gets resolved soon!
- Hebe

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