Churanwalla  Reviews 

27
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

The seller did apologize for the delay. However if I hadn't written to them about my order no one would have contacted me. The mobile no. Doesn't work sometimes. Please arrange in advance as pick up w... See more

Rated 4 out of 5 stars

Firstly thank you once again for refreshing our memories by bringing these overseas. For some products the products were crushed or sticky to the packet which could be reason i am giving you 4/5. Ot... See more

Rated 5 out of 5 stars

Great service. First time trying Indian candy most of them were my husbands favourites and we both loved everyone of them it gave my husband flash backs of his childhood I love that will definitely bu... See more

Rated 1 out of 5 stars

Product expiry date was removed (bingo) also I couldn't add more than 4 in the cart so that you guys can scam me with shipping fee

Company replied

Company details

  1. Confectionery

Written by the company

Churanwalla.com is a one-stop-shop for all your favorite Indian snacks, puffs, toffies, chewing gums, and chocolates from your childhood. We understand the importance of reliving memories and bring you a vast collection of all the popular and loved snacks from the 90s. Our products include Chatmola, Chand Sitare, Magic Pops, Hajmola, Satmola, Aam Pachan, Churan stick, chocolate Cadbury Silk, Fuse, 5 Star, Munch, Perk, KitKat, Gems, Alpenlibe, Pulse, Kopiko, Coffy Bite, Melody, Mentos, Paan Pasand, and many more. We offer international delivery, and our customers can enjoy free shipping on their purchases. Our aim is to bring a smile to your face and take you back in time with every bite. Our products are of premium quality, and we ensure that each product is packed with care to reach you in the best possible condition. At Churanwalla.com, we understand the importance of nostalgia and aim to provide you with a seamless shopping experience. Whether you are craving for a classic Chatmola or want to relive the taste of 5 Star, we have got you covered. We offer a wide range of products that cater to different tastes and preferences, and we are sure you will find something you love. In conclusion, Churanwalla.com is the perfect destination for all your childhood snack cravings. We bring you the best quality products, at an affordable price, and with international delivery. So, why wait? Browse our website today, and take a trip down memory lane with your favorite snacks!


Contact info

2.9

Average

TrustScore 3 out of 5

27 reviews

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2.9

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(27)

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Rated 1 out of 5 stars

Nothing to rave about this experience

The seller did apologize for the delay. However if I hadn't written to them about my order no one would have contacted me. The mobile no. Doesn't work sometimes. Please arrange in advance as pick up will depend on the seller. I would not buy again.

June 26, 2025
Rated 1 out of 5 stars

Worst packaging received already…

Worst packaging received already damaged all the aunts in package

February 21, 2025
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Reply from Churanwalla

Dear Mr Jasbir

We’re sorry to hear about your experience. Your order was self-delivered within 12 hours and placed securely in your letterbox. To reduce environmental impact, we use eco-friendly paper packaging for self-delivered parcels. We also sent an automated delivery confirmation email, but we didn’t receive any dispute or acknowledgment from you at that time.

After seeing your review, we reached out, apologized for any inconvenience, and took your feedback. We understand that you retrieved the package the next day, and unfortunately, some factors beyond our control may have affected its condition during that time. Please be assured that all products are thoroughly checked before dispatch to ensure they leave us in perfect condition.

We appreciate your feedback and will continue working to improve while maintaining our sustainability efforts. If there’s anything else we can do, please feel free to reach out.

Best regards,
Team Churanwalla

Rated 1 out of 5 stars

Too late delivery

February 4, 2025
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Reply from Churanwalla

Dear Mr. Singh,

Thank you for sharing your feedback. We sincerely regret the inconvenience caused by the delay in your delivery. After reviewing the situation, we found that the delay was due to the courier company, which is unfortunately beyond our direct control.

We did not receive any communication from you regarding the delay, but we would have been more than happy to assist had we been informed. Our team can only follow up with the shipping company when a concern is raised.

Customer satisfaction is very important to us, and we strive to provide the best service possible. If you still need assistance, please reach out to us, and we will do our best to resolve the issue promptly.

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Rated 1 out of 5 stars

Product expiry date was removed (bingo)…

Product expiry date was removed (bingo) also I couldn't add more than 4 in the cart so that you guys can scam me with shipping fee

July 1, 2024
Churanwalla  logo

Reply from Churanwalla

Dear Mr. Singh,

We apologize that you had a disappointing experience with our service. As a small company, we aim to provide the best service possible by ordering in limited quantities. We do not engage in the removal of dates or any similar practices. All our products come with stickers displaying the date, food label, and other information required by NZ standards.

Regarding the shipping fee, any order below $99 incurs a shipping cost of a minimum of $6, which is a nominal fee in line with industry standards. This fee was displayed to you before checkout. While shipping can sometimes seem costly, from the company’s perspective, sending four bags of chips actually costs us more than what we charge for shipping.

We appreciate your feedback and will use it to improve our services.

Thank you.

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Rated 1 out of 5 stars

Took 2 weeks i ask for delivery but…

Took 2 weeks i ask for delivery but didn’t receive any delivery so then went to nz post and picked up my parcel

June 16, 2024
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Reply from Churanwalla

We apologize for the non-delivery of your parcel due to an error by the postal company. We were in constant communication to ensure the delivery, but unfortunately, it was delayed. To make up for this, we are happy to offer you a shipping discount on your next order.

Rated 4 out of 5 stars

Firstly thank you once again for…

Firstly thank you once again for refreshing our memories by bringing these overseas.
For some products the products were crushed or sticky to the packet which could be reason i am giving you 4/5. Otherwise loved it. Hoping if possible to add more quantity in that price.

February 4, 2024
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Rated 5 out of 5 stars

good quality

good quality, quantity and all the stuff that we miss from back home is here n accesible.

August 9, 2023

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