Ciberia Shop Reviews 29

TrustScore 4 out of 5

4.0

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Rated 2 out of 5 stars

Alabama Jumpsuit is lovelyyy but if I move around in it at all it's nip slip galore :( I am a aus size 8, wish it was a bit tigher so I could actually wear it. contacted them over a week ago to re... See more

Company replied

Rated 4 out of 5 stars

Great costumer service and really fast delivery. The piece is very beautiful and an eyecather. As an advice for my girlies with a big chest like me or plus size women: I would recommend wearing a bra... See more

Company replied

Rated 5 out of 5 stars

Communication is great, the owner is extremely helpful and replies quickly. She was able to find me 1 item left in stock and made it available to purchase on the website when I was ready. Furthermore,... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with the Customer Service. I placed an order hoping to wear the bodysuit on the NYE, but unfortunately the carrier lost my parcel. After I reached out to the Customer Serv... See more

Company replied


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4.0

Great

TrustScore 4 out of 5

29 reviews

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Rated 2 out of 5 stars

Alabama Jumpsuit is lovelyyy but if I…

Alabama Jumpsuit is lovelyyy but if I move around in it at all it's nip slip galore :( I am a aus size 8, wish it was a bit tigher so I could actually wear it.

contacted them over a week ago to return product, but have had no reply.

April 14, 2026
Unprompted review
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Reply from Ciberia Shop

Hi Kiki,

Thank you for taking the time to leave a review, and we're so sorry to hear the Alabama Jumpsuit isn't sitting the way you hoped - fit feedback like this genuinely helps us improve.

We'd love to help you with a return, but we have to be honest: we can't find any record of you in our system, and we haven't received any emails from you over the past week. We typically reply to all customer emails within a few hours, so something has clearly gone wrong on the way to us - your message may have bounced, gone to a wrong address, or landed in a spam folder on one end.

Could you please reach out to us directly at hello@ciberia-shop.com with the email address you originally used, and we'll get this sorted for you straight away. We're more than happy to help with the return - we just need to actually receive your message.

Looking forward to hearing from you.
Xx Team Ciberia

Rated 5 out of 5 stars

Customer Service is great

I had a great experience with the Customer Service.
I placed an order hoping to wear the bodysuit on the NYE, but unfortunately the carrier lost my parcel.
After I reached out to the Customer Service, they sent me a replacement super quickly. I was so happy to receive it on Dec 31. Highly recommend!

December 31, 2025
Unprompted review
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Reply from Ciberia Shop

Hi Veronica,
Thank you so much for your kind words!
We’re really happy to hear that our customer service could help turn a stressful situation into a positive experience. Parcel issues are always frustrating, so it means a lot to us that you felt supported and taken care of.

We’re so glad your replacement arrived in time for New Year’s Eve.
Thank you for taking the time to leave this review - it truly means a lot to our small team.
Xx Team Ciberia

Rated 4 out of 5 stars

Eyecather, I would recommend wearing a bra as a women with a big chest

Great costumer service and really fast delivery. The piece is very beautiful and an eyecather.
As an advice for my girlies with a big chest like me or plus size women: I would recommend wearing a bra underneath because the piece is very reveiling and can look a bit too sexy. And I promise it still looks sexy with a bra, but just a bit more classy :)

November 27, 2025
Unprompted review
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Reply from Ciberia Shop

Hi Merima!

Thank you so much for your kind words - it means a lot to us! We’re so happy to hear you love your piece and that you had a great experience with our customer service and delivery.

And thank you for sharing your advice for our girlies with a bigger chest - this kind of feedback is priceless and so helpful for others. We love that you still feel sexy and confident in it, with or without a bra. That’s exactly what Ciberia is all about.

Thank you again for taking the time to leave a review!
Xx Team Ciberia

Rated 5 out of 5 stars

Amazing!

This has to be one of the best customer service experiences I've ever had. They responded quickly to my inquiry and resolved it immediately. Lina was extremely kind and helped me find the best solution possible. 10/10!

September 15, 2025
Unprompted review
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Reply from Ciberia Shop

Hi Diana,

Thank you so much for your kind words! We’re so happy to hear that you had such a great experience with us and that Lina could help you find the perfect solution. Providing quick and caring service is so important to us, and it truly means the world to know it made a difference for you.

We hope to see you back at Ciberia soon!

Rated 5 out of 5 stars

Amazing quality and great customer…

Amazing quality and great customer service. Always replied when I had any questions and made the whole experience super easy. Would recommend!!

September 4, 2025
Unprompted review
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Reply from Ciberia Shop

HiJoel,
Thank you so much for your kind review - we are so glad to hear about your experience with us. Thank you for recommending us to others!
All the best,
- Team Ciberia

Rated 5 out of 5 stars

Amazing delivery and great customer…

Amazing delivery and great customer support. Got lot of help and very quickly, needed to buy for 2 music festivals and needed the products quickly. Everything solved asap. Warm recommended to everyone who wants hype looks for decent price!!

August 24, 2025
Unprompted review
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Reply from Ciberia Shop

Hi Moon-Suck!

Thank you so much for your review and kind words about our brand. We are so happy to hear about your experience with us. Enjoy your musical festival!

Xx Team Ciberia

Rated 2 out of 5 stars

Slow customer service

The top arrived with holes in it. They were extremely slow to tell me how to return. Once I had returned it, at my own expense, no refund was issued for 3 weeks. They said emails went to spam and the return was never delivered to their warehouse, despite tracking showing it had. I have now received a full refund, 6 weeks since I emailed regarding the holes.

August 18, 2025
Unprompted review
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Reply from Ciberia Shop

Hi Sophie,

We’re truly sorry for your experience - that’s not the standard we aim for. We offered to send you a brand new bodysuit at our expense to make things right, and we’re also very sorry your refund was delayed. Your initial emails unfortunately landed in our spam folder, so we didn’t see them as quickly as we should have.

Thank you for your patience, and we appreciate the chance to improve. If there’s anything else we can do, please email us at hello@ciberia-shop.com so we can help right away.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, I had an issue with my bodysuit and was sent a brand new one out immediately, free of charge. The quality is amazing and I have never felt more confident wearing something

August 3, 2025
Unprompted review
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Reply from Ciberia Shop

Hi Bobs!
Thank you so much for your kind review, it makes us really happy to hear about your experience and how confident our styles make you feel!
Xx team Ciberia

Rated 5 out of 5 stars

Great quality and communication

Communication is great, the owner is extremely helpful and replies quickly. She was able to find me 1 item left in stock and made it available to purchase on the website when I was ready. Furthermore, when I received the wrong item due to a warehouse issue - she not only express shipped me the correct item straight away, she also let me keep the wrong one. Quality is amazing and I'm very happy!

May 26, 2025
Unprompted review
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Reply from Ciberia Shop

Hi Emma,
Thank you so much for your kind review. It makes us so happy - we are always here to help you, and i'm very glad we figured it all out. Enjoy your bodysuit!!

Rated 3 out of 5 stars

Swallow Bodysuit Sky Blue

I really like the bodysuit, it fits well and feels nice on. However, I’m a little disappointed. The color looks noticeably different in real life compared to what’s shown on the website. The rhinestones keep falling off as well:/ so beware of that.

March 26, 2025
Unprompted review
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Reply from Ciberia Shop

Hi Tilde,

Thank you for your feedback - we’re really happy to hear you like the fit, but so sorry to hear about the color difference and rhinestones. That’s definitely not the experience we want you to have. We’ll take your comments back to our production team so we can improve on this going forward.

If you’d like, please reach out to us at hello@ciberia-shop.com, and we’d love to make this right for you.

Rated 5 out of 5 stars

10/10 Quality & Customer Service

At first I was disappointed because when the bodysuit that in my original order had a hole in it. But I emailed the customer service team and not only did they get back to me in under 12 hours, but they immediately sent me a new one!

The bodysuit itself looks AMAZING on, let me tell you. I have a couple parties coming up that I'm so excited to wear them to :)

May 2, 2024
Unprompted review
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Reply from Ciberia Shop

Hi Natalie,
We appreciate your review so much and it means a lot to us to hear your satisfaction with our customer service. It makes us really happy. Thank you for the kind words, we are glad we were able to help you with your problem!

Rated 5 out of 5 stars

Love buying from Ciberia<3

Fast shipping, good service and nice quality! Its my second time buying from their website, and I love that they keep designing new and beautiful stuff. Definitely shopping at Ciberia again!

November 18, 2022
Unprompted review
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Reply from Ciberia Shop

Dear Claudia,
Thank you so much for your interest in Ciberia - we are so glad that you are satisfied about your purchase and our shipping service <3
Best from Ciberia Shop

Rated 4 out of 5 stars

Lovely products

Lovely products - high quality tops for fair money! Very great service and fast delievery. I was a little confused on the sizing, but the customer service answered quickly. Would definitely recommend shopping from Ciberia!

October 21, 2022
Unprompted review
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Reply from Ciberia Shop

Hi Cecilie. Thank you so much for your words. We are so happy to hear that you like your bodysuit. We are sorry to hear that you got confused about the sizing, we will work on a better and more easy way for the customers to get to know about the sizing!

Rated 5 out of 5 stars

Excellent shopping experience!

Excellent experience! I have now bought several gifts at Ciberia-Shop and it has been smooth every time. They responded to my questions immediately and the products speaks for itself. Can’t wait for their next drop!

July 29, 2022
Unprompted review
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Reply from Ciberia Shop

Hi Sander,
We are so happy that you felt satisfied about our customer service and that you like our products! That makes us happy!
Best from Ciberia Shop

Rated 5 out of 5 stars

I truly love the brand, the styles and the service!

I truly love the brand, the styles and the service! I have ordered three styles over time and worn each of them lots of times - though all still in great shape and quality. I am looking forward to seeing the coming collections, and following the brand’s development!

October 21, 2022
Unprompted review
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Reply from Ciberia Shop

Hi Nicoline,

Thank you so much for your kind words and for being such a loyal customer 💖 It means the world to hear that you’ve loved and worn your Ciberia pieces so much, and that they’ve kept their quality over time. We’re so excited to share more collections with you soon!

- Team Ciberia

Rated 5 out of 5 stars

highly recommend

Such fantastic bodystocking that everyone can feel beautiful in. Fast delivery and easy website to find your way around.
I can highly recommend buying from there.

October 21, 2022
Unprompted review
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Reply from Ciberia Shop

Hi Louise,

Thank you so much for your lovely words! We’re so happy to hear you felt beautiful in your bodystocking and that the shopping experience was smooth. It means a lot that you’d recommend us 💖

– Team Ciberia

Rated 5 out of 5 stars

Great and personal experience!

Had the best experience ordering from Ciberia! Finally ordered the top that I’ve been i love with for months, and it is just perfect. Not only was the shipping experince fast and easy, the girls who own the shop was also very helpful and answered all of my questions about size, colours etc. Will definitely buy from the store again!

October 20, 2022
Unprompted review
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Reply from Ciberia Shop

Hi Sophia,

Thank you so much for your lovely review! We’re so happy to hear that you love your top - that’s exactly what we love to hear 💕 We’re also glad that our customer service could help you quickly and that your order arrived fast.

- Team Ciberia

Rated 4 out of 5 stars

Good experience and quality

I just received my tops, and they look just as good in person as on the website/instagram - nice quality as well. The delivery took longer than expected which sucked because everything else was so seamless.. The costumer service was great though and they were really helpful. Definitely not my last purchase from them!

October 17, 2022
Unprompted review
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Reply from Ciberia Shop

Hi Nicoline. We are sorry to hear you experienced a longer delivery than expected - we had a few problems with our shipping department that day, which is fixed now! Happy to hear you are satisfied with your bodysuit!

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