Farmaceutici Dott. Ciccarelli Reviews 289

TrustScore 4.5 out of 5

4.3

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Company details

  1. Toiletries Store
  2. Cosmetic Products Manufacturer

Written by the company

Da 200 anni ci prendiamo cura del benessere delle persone con passione e dedizione. La storia dei marchi Farmaceutici Dott. Ciccarelli nasce dalla volontà di offrire soluzioni specifiche ed efficaci per tutta la famiglia: dall'igiene orale, alla cura del piede, passando per cosmetici e igienizzanti, da sempre i nostri prodotti vengono realizzati in Italia per garantire alti standard di qualità e un controllo attento su ogni linea.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

289 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The poorest customer service ever

Very poor service. Webshop faulted in order delivery (missing 22 pieces of products), and I immediately contacted customer service via the email address available on the webshop page. No one answered for days. And then, I wrote again through the contact form. And no one answered for a few more days. And after that, I went on chat - they’re offline. After that, I called the customer service phone, and the lady was unwilling to help, asking me to call back again next week. At one point in our conversation, she behaved unpolite and sarcastic. I am stunned by poor customer service, the poorest I have ever had with any. I don't know how this is possible; you pay for everything, the shop is delivering faulty and then no one cares.

August 26, 2022
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