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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and informative nature of the products, particularly the guidebooks, which are described as well-designed, accurate, and inspiring for adventures. Many appreciate the extensive selection and the helpful additional features like downloadable trail maps and GPX tracks. Consumers frequently highlight the excellent service, noting the efficiency and speed of order processing and delivery, even for international shipments. People also commend the helpfulness of the staff and the overall smooth experience from ordering to receiving their items.

What people talk about most

Product

Users describe positive interactions with the product. Customers consistently praise the books as... See more

Delivery service

Customers consistently report positive experiences with delivery services. Many reviewers praise the rapid... See more

Quality

Consumers find quality to be positive. Reviewers consistently praise the high quality of the books,... See more

Service

People report positive experiences with service. Customers consistently praise the efficient and quick... See more

Order

Reviewers mention positive feedback about order. Customers found the ordering process easy, even for overseas... See more

Based on these reviews

Rated 5 out of 5 stars

Firstly their books are great, I have particularly enjoyed the cycling tour books and used them for planning trips along the great European rivers. Secondly you can always get through on the phone an... See more

Company replied

Rated 5 out of 5 stars

All the best routes, thoroughly and enthusiastically detailed by authors (past and present) who clearly love their work. Photography is second to none. Superb books, enjoyable to read at bedtime or on... See more

Company replied

Rated 5 out of 5 stars

I have been buying Cicerone books since the 1980s. To use, plan adventures inspire future ones. These books are informative, well designed and accurate. This purchase is up yo their normal standard... See more

Company replied

Rated 5 out of 5 stars

I have been buying Cicerone guides for many years now. They are excellent all round, both for ones preparations before the trip and to take along as an informative guide on the trip itself. I can hig... See more

Company replied


Company details

  1. Book Publisher
  2. Map Store
  3. Travel Aggregator

Written by the company

For over 50 years, Cicerone has been your go-to guide for exploring the great outdoors. We are proud to be the leading publisher of guidebooks for walkers, trekkers, climbers, and cyclists, covering destinations in Britain, Europe, and beyond. With nearly 400 guidebooks to choose from, each pocket-sized and complete with crystal-clear maps and expert advice, we have everything you need to plan your next adventure. Our authors are passionate experts in their field, and their love for the mountains and countryside they write about shines through in every page. We believe that every step you take on the trail should be a memorable experience, and we’ve carefully crafted each guidebook to ensure that it is. From the most iconic hikes to off-the-beaten-path trails, our guides offer something for everyone.


Contact info

4.9

Excellent

TrustScore 5 out of 5

122 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Firstly their books are great

Firstly their books are great, I have particularly enjoyed the cycling tour books and used them for planning trips along the great European rivers.
Secondly you can always get through on the phone and speak to their helpful staff

April 8, 2026
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Reply from Cicerone

Hi Ian, thanks so much for taking the time to leave a review! We really value your feedback and are so glad to hear that you enjoy our cycle touring guides. Matt, Amie and Louise on our customer service team will also appreciate the shout-out!

Rated 5 out of 5 stars

Excellent guidebooks

Excellent guidebooks, delivered on time. Highly recommended.

March 8, 2026
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Reply from Cicerone

Hi David, thanks so much for leaving a review! We're delighted to hear that you're pleased with your guidebooks and the delivery time. We appreciate your support.

Rated 5 out of 5 stars

Great service, providing great travel books

Great selection of highly informative travel books. Easy to see what's available and order, with rapid and efficient delivery.

March 16, 2026
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Reply from Cicerone

Hi Murray, thanks so much for your review! It's great to hear that you've enjoyed our guidebook selection and are happy with the delivery service as well.

Rated 5 out of 5 stars

Great little book at a good price

Have bought a number of the short walks books and they have been great. I have used them withe gpx files (you can download from the site) to have some lovely walks. Delivery was very quick and I managed to buy them whilst on offer. So a double bonus. I would higher recommend these books. Thank you...tip top

March 8, 2026
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Reply from Cicerone

Hello, I'm so glad to hear you've been enjoying our Short Walks guides! We've really enjoyed producing these and showcasing the best shorter routes in an area. It's also great to know that you find the GPX files useful too. Thank you for your custom, and for taking the time to leave a review!

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Rated 5 out of 5 stars

Great guides for all kinds of…

Great guides for all kinds of adventures. I appreciate the GPX Tracks that are available for most guides.

March 12, 2026
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Reply from Cicerone

Hello, thanks so much for taking the time to leave us a review! It's really great to hear that you find the free GPX files useful.

Rated 5 out of 5 stars

Reliability

Still, after so many years , Cicerone is still as efficient and effective as ever!

March 11, 2026
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Reply from Cicerone

Hi Michael, this is such a lovely review, thank you! It's great to hear that you're pleased with the reliability of our service after all these years.

Rated 5 out of 5 stars

Great guide

Great guide, wonderful service !

March 9, 2026
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Reply from Cicerone

Thanks so much for the review, Carl! We really appreciate it.

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Rated 5 out of 5 stars

Swift delivery

Swift, efficient delivery.

February 23, 2026
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Reply from Cicerone

Hi John, thank you for taking the time to leave a review! It's great to hear that you're pleased with the delivery service. We hope you enjoy your guidebook!

Rated 5 out of 5 stars

Cicerone is just the best.

I have been buying Cicerone books since the 1980s.
To use, plan adventures inspire future ones.
These books are informative, well designed and accurate. This purchase is up yo their normal standard

February 22, 2026
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Reply from Cicerone

Hi Steve, it's so lovely to hear from a longtime customer! We really appreciate you taking the time to leave a review, and it's great to know you enjoy using our guidebooks. Thanks so much for your custom over the years!

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Rated 5 out of 5 stars

Great as always

Delivered on time. Inevitable updates to trail/accommodation are on the cicerone website. When it comes to long distance hikes and trails I only consider ones with related cicerone book! Downloadable trail map absolute bonus.

February 20, 2026
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Reply from Cicerone

Hi Ken, thank you for taking the time to leave this lovely review! We're so pleased that you enjoy using our long-distance guides.

Rated 5 out of 5 stars

Very good backup from Matt sorting out…

Very good backup from Matt sorting out the reason why I was plagued with Error page messages!!

February 10, 2026
Unprompted review
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Reply from Cicerone

Hi Mike, thanks so much for this lovely feedback! I'll be sure to pass a note on to Matt, and we're delighted to have been able to help.

Rated 5 out of 5 stars

Very knowledgeable and helpful guide…

Very knowledgeable and helpful guide books. Don't leave without one as all the local information is contained in these guides.

February 6, 2026
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Reply from Cicerone

Hi Neil, thanks so much for taking the time to leave a review! It's great to hear you find our guidebooks helpful.

Rated 5 out of 5 stars

Stuff arrived very quickly

Stuff arrived very quickly. Very high quality, always has been

February 6, 2026
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Reply from Cicerone

Hi Justin, it's great to hear that your order arrived so quickly, and that you like the quality of the guides. Thanks so much for your custom, we appreciate it!

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Rated 5 out of 5 stars

Madeira Walking Guide.

Cicerone are my go to for walking and cycling guides so when we booked a Madeira trip the Paddy Dillon walk guide was a no brainer. Easy to read and follow in a compact format for easy of carry.

January 31, 2026
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Reply from Cicerone

Hi Ian, thanks so much for sharing this lovely feedback! It's great to hear you've enjoyed our guidebooks and particularly the Madeira one you purchased recently. We hope you have/had a great trip!

Rated 5 out of 5 stars

Great guides

I have been buying Cicerone guides for many years now. They are excellent all round, both for ones preparations before the trip and to take along as an informative guide on the trip itself.
I can highly recommend them.

January 25, 2026
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Reply from Cicerone

Hi Tanja, thanks so much for taking the time to leave a review. We're delighted to hear that you've enjoyed our guidebooks over the years! We really appreciate your custom.

Rated 5 out of 5 stars

Fast service

Fast service, good price. Fast deriverte. Great

January 25, 2026
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Reply from Cicerone

Thanks so much for leaving a review! We really appreciate your custom.

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