We received our order quickly and very well wrapped and packaged (so that even though the courier left the box on its side in our porch instead of the right way up, as indicated by the arrows on the p... See more
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Review summary
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What people talk about most
Based on these reviews
This was my first time shopping on line with Ciceros. It was so easy, I filled my basket with so many fabulous Italian products. One of my products had sold out and I got a lovely email explaining and... See more
After I placed my order a representative from Cicero contacted me to inform me that due to low stock of my chosen item they could only deliver 3 out of the 5 items in my order. They have a minimum ode... See more
Really impressive reliable service. The packaging is first rate with fresh food keeping fresh and bottles expertly packed to avoid damage. Definitely recommend and will definitely use Cicero again.... See more
Company details
Information provided by various external sources
Cicero's is the online Italian supermarket. Shop from thousands of authentic Italian products, including regional pastas, healthy olive oils and rich tomato sauces, at great prices sourced from Italy and have them delivered to London and all over UK wit...
Contact info
748 Hertford Road, EN3 6PR, Enfield, United Kingdom
- info@ciceros.co.uk
- ciceros.co.uk
4.9
Excellent
550 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Original italian products
Original italian product , bought some soap that's only produced in italy seems authentic and packege and delivery was well done considering I have not bought these since italy cannot really say it is the same as 10 years ago ,probably formula changed or bottle or ingredients but apart from that it seems the right one
October 2, 2024
A great range of Italian food products
Following a quick online search, I found the product I wanted (a Bialetti Venus 6-cup induction coffee maker) at a good price on Cicero's website.
Straightforward ordering, and a quick delivery of the securely packaged item.
I'm sure I'd ordered the Classic Silver, but what actually arrived was the newer (and usually, more expensive) Copper version, which I prefer. Bonus! Very happy.
October 7, 2024
I wouldn't hesitate to buy more…
I wouldn't hesitate to buy more products from Cicero as everything arrived extremely well packed and on time.
Communication I received from them was very helpful and polite and kept me up to date with the delivery details.
A very pleasant experience and so happy with my purchases and would recommend this company.
October 4, 2024
All in order
October 4, 2024
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Extensive range of products at prices…
Extensive range of products at prices not matched elsewhere. Wonderful packaging and speedy service.
A good experience.
October 1, 2024
Fast efficient delivery
Fast efficient delivery. Excellent customer service and communication
September 30, 2024
Very prompt response and delivery thank…
Very prompt response and delivery thank you so much 🙏🏼🙏🏼
September 26, 2024
Out of stock
The shop sells items which are out of stock, customer service doesn't respond for emails.
September 25, 2024
Reply from Cicero's
Hi Monika
Thank you for reaching out and sharing your feedback. I’m truly sorry to hear about your experience with us. We strive to maintain high standards, and it’s disappointing to know we didn’t meet your expectations.
While we do our best to keep our inventory stocked, there are times when items may be unavailable. In such cases, we attempt to reach you with alternative suggestions. If we can't find a suitable substitute, we will process a refund and notify you by email, which should be completed within 7 days.
Additionally, we are committed to responding to all customer inquiries within 24 hours during our working hours. Your experience matters to us, and we appreciate your understanding as we work to improve.
If there's anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Cicero's Team
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Fantastic Find online Italian products
Great service, Great products! We used a fantastic soap in the washing machine on holiday in Italy and on return found we could buy it in the UK at Cicero’s
Will use again and again!
September 23, 2024
Above and beyond company
Above and beyond company will be using again for sure. Ordered several items no issues when the second order came there was errors rang and spoke to Denise awesome lady corrected the order straight away and shipped a replacement out for next day delivery
September 22, 2024
Excellent delivery and packeged
The products were delivered quickly and was packed superbly
September 21, 2024
Excellent service will definitely order…
Excellent service will definitely order again
September 10, 2024
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Excellent service
September 4, 2024
5 stars customer service
5 stars customer service! Very good prices and definitely I will order again!!
September 2, 2024
Amazing products and great customer…
Amazing products and great customer service. Everything arrived well packaged and the fresh items had a decent expiry date. Really impressed and will be ordering again very soon.
September 1, 2024
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Excellent all round service,items not…
Excellent all round service,items not in stock they kindly telephoned me and offered alternatives.
August 5, 2024
⭐️⭐️⭐️⭐️⭐️
Package came within 2 days from the order. Everything was nicely packaged. Quality of products is great. Definitely will order more in the future
July 28, 2024
Order arrived on time with quality…
Order arrived on time with quality products thank you for prompt service.
July 27, 2024
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