Frequently order from Cigars.co.za and every order has been delivered on time (or even before). My last order they notified me about a stick not being in stock and asked if they could replace it wi... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Cigars.co.za is South Africa’s leading specialist in premium cigars, offering one of the biggest curated selections available in the country. Our focus is on quality, authenticity, and consistency, supported by a knowledgeable team passionate about helping customers at every stage of their cigar journey. All cigars are stored in professionally managed humidors, maintained at optimal temperature and humidity to ensure that every cigar reaches you in perfect condition. PedroPortia Cigar & Champagne Lounge in Fourways is the flagship lounge associated with our online offering, providing a sophisticated, welcoming environment to enjoy our cigars on‑site. The lounge features an extensive walk‑in humidor, a premium bar selection, and attentive service, making it an ideal setting for both relaxed visits and special occasions. Together, Cigars.co.za and PedroPortia combine expert online service with a high‑end lounge experience, positioning us as a trusted destination for cigar lovers across South Africa.
Written by the company

Same day and next day deliveries
PedroPortia Cigar Lounge, The Gantry Lifestyle Center, Cnr Witkoppen and The Straight av, 2021, Fourways, South Africa
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The cigars were perfect and the specific request I had asked for the people went above and beyond to fulfill the request and received it in a single day from purchase

Reply from Cigars.co.za
The whole buying experience is customer orientated. Always a pleasure to buy from you guys. And the range of cigars is like nowhere else.

Reply from Cigars.co.za
Order the morning and smoke the first one before lunch

Reply from Cigars.co.za
Pedro: The Godfather of Cigars
Listen up, because I’m about to tell you about Pedro— the cigar supplier who’s practically the Godfather of the cigar world. If cigars were a mafia, Pedro would be Don Corleone, and trust me, you want to be on his good side.
First, let’s talk about the selection. Pedro doesn’t just sell cigars. No, no. He’s curating an experience. When I browse through the selection from Cigars.co.za, I felt like I had just been handed a treasure chest that’s been passed down through generations of cigar connoisseurs.
Let’s talk about the selection for a second. It’s so vast, I half expected to open my box and find a cigar that was also a treasure map, leading me to hidden riches or a secret lair of cigar-smoking supervillains. I mean, I’ve had cigars before, but these... these are on another level. Each one feels like a hug for your lungs and a party for your taste buds. I’m not saying they’re magic, but if I found out these cigars were rolled by actual wizards, I’d totally believe it.
But here’s the kicker: The delivery. Lightning fast. I’m not saying Pedro has a fleet of superhuman delivery ninjas on speed dial, but that’s honestly the only explanation I can think of. I placed my order, and BAM! It was at my door faster than I could finish watching a Sopranos episode. It’s like he’s connected—like, Don Corleone connected. There’s no way a regular delivery service could move that fast. I’m convinced Pedro is running a secret underground operation involving time travel, teleportation, and a touch of mob magic. When it comes to getting cigars to your doorstep, Pedro is untouchable.
Now, the cigars themselves? Oh, they’re not just good. They’re dangerously good. One puff, and you’ll feel like you’re living in a black-and-white film, sipping whiskey while a string quartet plays in the background. It’s like Pedro is personally handing you a cigar with the subtle whisper, “Make sure it’s the best night of your life, kid.” Perfect burn, perfect flavor—like they were rolled by cigar angels who know exactly what you like.
And let’s not forget Pedro’s customer service. If you have a question, don’t even worry about it. Pedro is more responsive than a caffeinated squirrel on roller skates. You’ll get an answer faster than you can say “I’ll make him an offer he can’t refuse.” It’s like talking to your old buddy who just gets you. Helpful, fast, and with zero attitude—just how it should be.
In summary, Pedro is the Godfather of cigars, and if you want the best cigars with delivery that’s faster than a getaway car, he’s your guy. Forget about shopping around for cigars elsewhere—this is your guy. I’m so hooked, If you want cigars that are as close to perfection as possible, with a company that treats you like family (in a good way, not the "I forgot your birthday" way), then look no further. You’ll be lighting up with a smile every time.
10/10, highly recommend. The cigars? Perfection. The delivery? Lightning fast. The Godfather of Cigars? Pedro.

Reply from Cigars.co.za
Process was seamless, and my lucky friend loves his Cigars. Much appreciated.

Reply from Cigars.co.za
the Quick turnaround time on delivery and the wide range of cigars in stock

Reply from Cigars.co.za
The service was just simply amazing, fast, and efficient! I would keep coming back if they keep this up!

Reply from Cigars.co.za
These guys are next level.
Incredible selection and amazing service.
Delivery time is very short.

Reply from Cigars.co.za
Product is great, but delivery company can sour your experience. They delivered to the wrong address after all my details on the order at Cigars was correct. Tried to contact courier company, but after hours no one responded to my calls. Was very frustrating. The PIN they give was obviously not used as the person who took delivery did not have it, I had it on my phone. So there is no check that the right person is receiving the goods!

Reply from Cigars.co.za
Superb Service
I’m still in awe over how efficient the service is. I was reluctant to purchase my cigars online but now I’ve found a regular home for my supplies. They also gifted me a box that I could double as a humidor for free!

Reply from Cigars.co.za
Thank you for the exceptional service! Everything was on point, and I’m really impressed with the quality. I’ll definitely be ordering again soon.

Reply from Cigars.co.za
Fast and efficient service. Great choice of product. Good communication.

Reply from Cigars.co.za
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.