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3.3

Average

TrustScore 3.5 out of 5

1 review

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3.3

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(1)

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Rated 2 out of 5 stars

Everything seemed to be going well…

Everything seemed to be going well enough, until I broke a rule, where unlike a bank or your cc company, where u know the penalty when u overdraw your account or pay late, I had no idea what the consequences were! The "infraction" wasn't even acknowledged until I contacted THEM about 2 unsuccessful withdrawal attempts, at which point they revealed the reason: one investment after a complete term of a week or month, may be reinvested up to 2 times, after which u must add a minimum of $100 to "top up" to continue investing. I attempted a third time, which didn't go through, but I wasn't notified one way or the other. I did it because I didn't/wouldn't have another $100 anytime soon. I figured, "What harm...?" I found out. They not only blocked my withdrawal, but they said I'd have to add that minimum $100 to continue investing, before I'd be able to withdraw my own money! It was $110 at the start, and $152 after 3 weeks. Them asking for more money, before I get anything, stinks of a scam. While I may have broken a rule, they didn't stipulate the resulting action of the infraction. It leaves one feeling as if they were looking for an excuse to get more money, and not pay out.

June 24, 2023
Unprompted review
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