The Cinema Society Club Reviews 

283
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 172 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently share that buying tickets through the platform offers substantial savings and makes frequent family cinema trips much more affordable and fun. People really appreciate the straightforward process of obtaining vouchers and enjoying wonderful discounts on major movie releases across various locations. Some reviewers were not happy with occasional pricing discrepancies where extra admin fees or hidden third-party costs unexpectedly made tickets more expensive than purchasing directly. Some people also mentioned experiencing frustrating difficulties when trying to get voucher codes to work properly on external cinema websites during booking.

What people talk about most

Price

Clients share positive opinions on price, noting that the platform offers significant savings and makes... See more

Discount

Users describe positive interactions with discount, noting that it is very easy to get tickets at a much... See more

Value for money

Customers consistently report satisfaction regarding value for money, highlighting fantastic discounts that... See more

User experience

People report positive experiences with user experience, highlighting that the platform is easy to use and... See more

Website

Consumers find website experiences to be mixed, with many praising the platform as clear, straightforward,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to book for my nearest cinema. Usually good savings to be had on ticket prices. Occasionally it's not got savings for a big release or IMAX etc. However we usually save a few quid per person each... See more

Company replied

Rated 5 out of 5 stars

Tickets were less than half the price of the cinema price. For a Saturday too which normally most places don’t do. Got recliners as no ‘normal’ seats in that particular showing which would normally co... See more

Company replied

Rated 5 out of 5 stars

It is so simple to get the ticket for the cinema and any food or drink package - pay through the Cinema Society. Soon after a voucher no is sent that you just put in when ordering your tickets from yo... See more

Company replied

Rated 5 out of 5 stars

I have utilised the discounts available through The Cinema Society Club for several years. All my experiences have been positive. No negative transactions. The website is easy to navigate and there ar... See more

Company replied


Company details

  1. Movie Theater
  2. Warehouse store

Written by the company

Discounted cinema tickets for our client's employees. The Cinema Society is not available to the general public.  Please email us for details.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

283 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(283)

175 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Won’t be renewing

I used to be delighted with the discount but now I find that the cinema tickets seem to come up to the same price once the online booking is added

August 3, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Hi D Hume, thank you for your review. Unfortunately any such booking fee is out of our control - it's something the cinema themselves may charge for booking online (can be avoided by going direct to the box office).

Also worth bearing in mind, our savings can vary depending on which cinema location you choose and the day of the week. Typically Monday-Thursday offers the best savings.

We hope you haven't lost faith just yet and you'll give us another chance! Many thanks.

Advertisement
Rated 5 out of 5 stars

Great communication

Great communication, instant tickets.

July 18, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your positive review, Michaela. We hope you continue to benefit from our great savings.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Used it for the whole family and will make use of it every time going forward.

August 2, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for taking the time to leave an amazing review, Hollie! We're happy to hear that you're using your discounts for the whole family, nothing beats those family big-screen experiences - especially with savings involved! We look forward to helping you save on all your future cinema visits.

Rated 5 out of 5 stars

Cinema savings

Incredible service always, great value and amazing savings. Easy to use and simple to complete transactions. Highly reccomend.

August 2, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for your fantastic review, Lee! We're grateful to have you as a member and hope you continue to benefit on all the brilliant releases to come this year and beyond.

Rated 5 out of 5 stars

Great service easy to get the tickets…

Great service easy to get the tickets fast and reliable great discount price's thank you will order again

July 31, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We appreciate your glowing review, David! We hope that you're able to take full advantage of the service on all the incredible releases to come.

Advertisement
Rated 1 out of 5 stars

Avoid!!!

Avoid! Purchased tickets for this evening to watch a movie with family that I am visiting and the vouchers don't work. Tried to resolve but just stuck with a chat bot, no customer service interaction. Film is now started so we've missed it trying to get the codes to work. Absolute waste of time and money. Complete scam, avoid. Just buy your tickets direct or go to a reputable site for a code.

August 1, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We're sorry to hear that you had this experience. The codes were verified as valid, so it's possible there was an issue at point of redemption. We've popped you across a more detailed response via email, and issued you with a full refund.

We hope you haven't lost complete faith in us and that you'll give us another chance in the future. Many thanks.

Rated 5 out of 5 stars

Purchase was seamless

Purchase was seamless, received discounted luxury seat for 1 third of the price. Will definitely recommend joining this club!

July 25, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We really appreciate you taking the time to leave a great review, Sarah! Thank you. We're happy to see that you've been able make great savings, even when choosing luxury seating - some films certainly call for it! We hope you're able to continue to take advantage of our discounts for the great movies still to come this year.

Rated 5 out of 5 stars

Very Pleased With The Cinema Society

Obtaining the vouchers from the Cinema Society Club website was very easy and straightforward. The amount of discount was a pleasant surprise too! It was much higher than I’d anticipated. Using the vouchers with the relevant Cinema (The Odeon in my case) was less straightforward but that was nothing to do with the Cinema Society, more to do with Odeon’s website. Will definitely use this again. Thank you to the Cinema Society for a great discount.

July 21, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for your fantastic review, Paul, and thank you jumping on board with us! We're happy to hear that you're taking full advantage of the considerable savings, and hope you continue to benefit on all the brilliant releases to come.

Advertisement
Rated 5 out of 5 stars

This company is fantastic

This company is fantastic, I hardly get my boys to the cinema, its so expensive, I used the cinema society discount and it almost halfed the price, I'm so greatfull and the kids loved it, definitely more visits to come over the summer holidays, following instructions to pay and get discount codes was so easy.

July 21, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We really appreciate you taking the time to leave a fantastic review! We're all about encouraging memorable experiences at the cinema, and with our savings we hope you and your boys enjoy many more cinema trips to come!

Rated 4 out of 5 stars

Replacement voucher request

I recently had an incident where I had redeemed codes on the wrong screening accidentally. I submitted a query form on TCS website and received a prompt reply requesting additional information. The team requested replacement vouchers from the cinema and did their best to keep me updated in the email thread as best as possible.
I think a customer services telephone line would be really beneficial in these cases to save some stress and hassle of checking emails back and forth.
Overall, very happy with the customer service I received!

July 22, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for taking the time to leave a great review Rianna! We're glad this was sorted for you and we hope you enjoyed the savings. We'll pass along your comments to our customer services team and we'll be sure to take your feedback on board. Many thanks.

Rated 1 out of 5 stars

No saving- a waste of my time

I thought I was getting £1 off per Cineworld ticket but I had to pay £1 booking fee per ticket when I redeemed vouchers! A lot of hassle for no savings. Not impressed.

July 19, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Hi there, unfortunately the booking fee is out of our control and something cinemas may charge upon confirming your seat on their website. If there was no such saving this time with us, please do not lose faith - savings can vary per cinema and can be even better during off-peak times. Many thanks.

Rated 5 out of 5 stars

Great experience

Tickets were less than half the price of the cinema price. For a Saturday too which normally most places don’t do. Got recliners as no ‘normal’ seats in that particular showing which would normally cost £18 each. Only thing I found confusing was putting through the code online but after looking on Google that was fine. Will definitely use again!

July 17, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your fantastic review, Julie! We're glad to hear that you've benefited from our great discounts at the weekend and made a considerable saving. Likewise, we're always looking at ways to streamline our processes and make them even easier to access, so we'll take your comments on board. Many thanks.

Advertisement
Rated 5 out of 5 stars

Replaced cinema vouchers

Replaced cinema vouchers after we had to cancel our tickets. Really good customer service!

July 16, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We appreciate you taking the time to leave a great review, Margaret! We'll pass your kind comments along to our customer service team. We're glad we were able to assist and we look forward to helping you save during your next cinema trip.

Rated 5 out of 5 stars

Very Good Site

Very easy to use and great savings made. I would definitely recommend this site.

July 6, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for your fantastic review, Matthew! It's great to have you as a member. We're really happy to hear you are enjoying the site, and the savings!

Rated 5 out of 5 stars

Great savings

Great savings, great deals, multitude of choices

July 4, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for taking the time to leave a review, it's appreciated by our team! We're really glad to have you on board and we hope you continue to benefit from our service, especially as the film outlook is so strong at the moment.

Rated 5 out of 5 stars

Been using them for years and only ever…

Been using them for years and only ever had one problem…..needless to say they sorted it promptly and efficiently 😊

July 2, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for taking the time to leave a fantastic review, Rob! We're happy that you've been making great use of our discounts over the years, and long may it continue.

Advertisement
Rated 5 out of 5 stars

Brilliant

Brilliant, discounted tickets, lots of cinemas to choose from. Just be careful you don't spend more on snacks and drinks . But they can't help you with that 😀.

June 27, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your wonderful review, Graham! We're glad to have you on board and happy to see that you are making use of our discounts! And there's nothing wrong with treating yourself to snacks and drinks... on occasion! 😉

Rated 5 out of 5 stars

Excellent savings meant we could book…

Excellent savings meant we could book the VIP seats for a treat. Easy to book.

June 27, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your great review, Sarah! We're really glad to hear that you were able to take advantage of upgraded seats as a result - we all need to treat ourselves once in a while! Thank you for being on board with us and we hope you're able to take further advantage of all the great releases still to come.

Rated 2 out of 5 stars

Very good communication, despite...

Was excited at the prospect of getting a discount from the tickets I was purchasing - I did not. I ended up paying more to which I was not happy about. Rated 2 stars for that experience. However, I got in contact with yourselves and I appreciated the prompt response and in the end giving a refund, which I think, was a good solution to my unpleasant experience. The communication, I would rate higher, (4stars) because it was good. Thank you for the refund once again.

May 22, 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your review, Sebi. We're sorry to hear that there were no savings at this time for your chain that you were buying tickets for. Our Price Guarantee is in place to catch any members during these rare occasions, and offer a refund, or a refund plus 10% (so there's still a saving). If you'd like to try our service in the future on another chain or location (which does have a saving), we'd love to have you back on board. Many thanks.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look